Health Services Specialist (GO3802 - Metro Specialty)
San Antonio, Texas, United States · On-site
Entry level
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Full-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
The Health Services Specialist is responsible for managing patient registration, insurance verification, and scheduling to ensure efficient clinic operations. They also handle financial transactions, including cash collection and end-of-day reconciliation, while providing excellent customer service to all members.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of front office experience. Proficiency in data entry, insurance verification, and healthcare billing is required, with preference given to those with Medical or Dental Assistant training.
Full job description
Responsible to provide excellent customer service to all members of the Center. Maintain confidentiality of all information and provide flexibility in practice staffing arrangements.
DUTIES AND RESPONSIBILITIES
1. Performs new patient registration, updates patient information, data entry of demographics, and any other required information. Verifies and activates appropriate patient insurance plan on electronic practice management system. Manages member account balances to include cash collection, old balances, and same-day service balances. Regularly monitors and ensures assigned providers' schedules are filled at capacity via walk-ins and call reminders to members with next day appointments.
2. Refers patients for screening to determine eligibility for special funding and refers patients with high account balances for consultation. Oversees the general waiting area, ensuring member check-in process is efficient, and reporting problems or irregularities to appropriate authorities.
3. Prepares for next day clinic session to include printing of appointment list, confirming appointments, noting alerts for payments and balances, obtaining current insurance information, updating proof of income, pre-registering patients, and screening patients for program eligibility. Performs patient dismissal to include scheduling of follow up appointments and collects remainder of patient portion of current charges.
4. Completes end-of-day reconciliation report; ensures that cash collection and credit card payments reconcile with practice management report; ensures that cash is secured and deposited into a safe at the end of the day.
5. Provides exceptional internal and external customer service. Greets each customer with appropriate introduction and is attentive to patients during peak wait times. Addresses concerns prior to end of interaction. Assists other departments as appropriate.
6. Performs other related duties as assigned.
JOB QUALIFICATIONS
High School graduate or equivalent required
Minimum one year experience in front office duties
Medical Assistant or Dental Assistant training preferred
Demonstrates good verbal and written communications, with good interpersonal and organizational skills
Experience with insurance verification and referrals preferred
Possesses computer skills with proficiency in data entry and keyboarding skills
Has knowledge in healthcare billing, to include Medicaid, Medicare, and Private Insurance
Ability to handle multiple tasks ensuring completion with minimal supervision
Bilingual (English/Spanish) preferred
Must have good attention to detail
Scheduled hours and/or work locations are subject to change
PHYSICAL ACTIVITIES AND REQUIREMENTS
Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.
Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.
Physical: Sedentary work; sitting most of the time. May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs.
CommuniCare is a full-service primary healthcare system offering pediatric medicine, family medicine, senior care, women's health, senior care, teen health, sports medicine, neurology, rheumatology, cardiology, dermatology, dental, behavioral health, vision care, and telemedicine in Bexar, Hays, and Kendall counties. We deliver our care through 25+ clinic locations utilizing integrative primary care practice, highly trained healthcare providers, state of the art diagnostic equipment, and electronic health records. Our focus is to always provide exceptional care and treat our patients like family.
Our Mission
To improve the health of those we serve with a commitment to excellence in all we do.
Our Vision
Be the premier primary health care system of choice.
This health center receives HHS funding and has Federal Public claims, including medical malpractice claims, for itself and it's covered individuals. This is a Federal Tort Claims Act (FTCA) deemed Organization.
Offices: 3066 East Commerce, San Antonio, Texas 78220, US · 8210 Callaghan Rd., San Antonio, Texas 78230, US · 1102 Barclay, San Antonio, Texas 78207, US · 1941 S Interstate 35, San Marcos, Texas 78666, US · 2810 Dacy Lane, Kyle, TX 78640, US
Community HealthPrimary HealthcareWomens HealthPediatricsFamily MedicineDentalBehavioral HealthIntegrated CareVision CareSports Medicine
Based on 2067 listings with disclosed salaries, most administrative jobs in Texas pay between $48k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 22,763 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Prairie View A&M University, Texas Health and Human Services, UTMB School of Health Professions, University of Texas Southwestern Medical Center, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2748 of the 22763 open administrative positions offer remote or hybrid work (918 remote, 1830 hybrid).
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