Cumming, Georgia, United States · Hybrid
Job Description Job Title: Patient Services Coordinator Department: Patient Services Reports To: Patient Services Manager FLSA Status: Non-Exempt Approval Date: June 30, 2026 Summary The Patient Services Coordinator is r…
Skills: Patient Check-in, Insurance Verification, Medical Billing, Payment Collection, Customer Service
Atlanta, Georgia, United States · Hybrid
Job Description Job Title: Patient Services Coordinator Department: Patient Services Reports To: Patient Services Manager FLSA Status: Non-Exempt Approval Date: June 30, 2026 Summary The Patient Services Coordinator is r…
Skills: Patient Scheduling, Insurance Verification, Medical Billing, Customer Service, EMR Systems
Atlanta, Georgia, United States · On-site
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Cherokee County, Georgia, United States · On-site
$10/hr–$15/hr
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Skills: Customer Service, Office Administration, Scheduling, Filing Systems, CRM Software
Atlanta, Georgia, United States · On-site
$15/hr
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Atlanta, Georgia, United States · On-site
$150k–$175k/yr
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Savannah, Georgia, United States · On-site
Summary Under the direction of the Front Desk Supervisor, Manager and/or Director of Operations, the Front desk Representative is responsible for the daily administrative tasks of the front desk for all clinics. Organiza…
Skills: Customer Service, Multitasking, Problem Solving, Attention to Detail, Organizational Skills
Kennesaw, Georgia, United States · Hybrid
$63k–$75k/yr
Job Summary Are you an Human Resource Generalist who is both tactical and strategic? We have a great opportunity for our new company, Evergreen Telehealth. In this newly created role, you'll be responsible for day-to-day…
Skills: Employee Relations, Full-cycle Recruitment, Compliance, Performance Management, ADP Workforce Now
Peachtree Corners, Georgia, United States · On-site
Description Leasing Consultant - Veranda Knolls At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and …
Skills: Leasing, Customer Service, Sales, Marketing, Social Media
Woodstock, Georgia, United States · On-site
Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best h…
Skills: Medical Scheduling, Data Entry, Medical Terminology, MS Office, Problem Solving
Braselton, Georgia, United States · On-site
Position Summary: The Medical Assistant II serves as an integral member of the dermatology healthcare team, delivering advanced support to dermatology physicians. Key responsibilities include patient rooming, thorough up…
Skills: Patient Rooming, Medical Scribing, Surgical Assistance, Dermatological Procedures, Sterile Technique
Braselton, Georgia, United States · On-site
Position Summary: The Medical Assistant II serves as an integral member of the dermatology healthcare team, delivering advanced support to dermatology physicians. Key responsibilities include patient rooming, thorough up…
Skills: Patient Rooming, Medical Scribing, Dermatological Procedures, Surgical Assistance, Sterile Technique
Atlanta, Georgia, United States · Remote Solely
$50k–$65k/yr
Company Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that e…
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Atlanta, Georgia, United States · On-site
$49k–$65k/yr
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Douglas, Georgia, United States · On-site
Company Overview At South Georgia North Florida Eye Partners, our purpose is to provide the highest level of eye care possible to each patient enhancing individual lifestyles and vision. We are committed through a highly…
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Gainesville, Georgia, United States · On-site
Certified Nursing Assistant (CNA) - Scheduler – Home Health Services Home is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees wi…
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Tucker, Georgia, United States · On-site
$24/hr–$30/hr
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Gainesville, Georgia, United States · On-site
Licensed Practical Nurse (LPN) - Scheduler – Home Health Services Home is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees with …
Skills: Patient Scheduling, Care Management, HCHB Workflow, Electronic Medical Records, Critical Thinking
Atlanta, Georgia, United States · Hybrid
Are you a bedside nurse seeking a change from the hospital setting? If you answered "yes", Alliant Health Solutions, a "2025 Best Place to Work and Healthiest Employer", may be the place for you! Alliant is recruiting a …
Skills: Prior Authorization, Utilization Management, InterQual Criteria, ICD-10-CM, CPT Codes
Stonecrest, Georgia, United States · On-site
Description Job Purpose: Under general supervision, the Pharmacy Technician will work with physicians and management to provide optimal care and customer service to our patients. JOB FUNCTIONS: Essential Duties & Respons…
Skills: Pharmacy operations, Medication dispensing, Inventory management, Quality assurance, Insurance billing
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The Patient Services Coordinator manages front-desk administrative duties, including patient check-in, insurance verification, and payment collection. They are also responsible for maintaining site appearance, managing supplies, and resolving billing inquiries to ensure a seamless patient experience.
A high school diploma or GED is required, with an associate degree preferred and 1-2 years of experience in healthcare customer service or billing. Proficiency in EMR systems and strong communication skills are essential for handling patient interactions professionally.
Job Title: Patient Services Coordinator
Department: Patient Services
Reports To: Patient Services Manager
FLSA Status: Non-Exempt
Approval Date: June 30, 2026
Summary
The Patient Services Coordinator is responsible for delivering seamless patient experience by combining front-desk administrative duties with financial services and account coordination. This role ensures that patients are efficiently checked in and out, insurance and demographic data is verified, payments and deposits are accurately collected and posted, and billing-related inquiries are addressed while also maintaining site specific needs to include supplies, maintenance, cleaning and receipt of deliveries. This position plays a key role in maintaining financial integrity and exceptional customer service along with the overall appearance of our sites across all Peachtree Orthopedics (POC) clinics.
Essential Duties and Responsibilities
• The Patient Services Coordinator provides both administrative and billing support to patients and staff. Responsibilities include greeting and checking in patients, maintaining waiting room cleanliness, and managing deliveries and visitor screening.
• The Patient Services Coordinator verifies and updates patient insurance and demographic information, obtains patient referrals when applicable, ensures accurate collection and posting of payments, and schedules necessary follow-up appointments to include knowledge of all ancillary services. Financial duties involve processing co-pays, balances, and deposits; reconciling daily collections; and preparing courier-ready deposits.
• The Patient Services Coordinator role also includes contacting internal resources to assist patients regarding balances, setting up payment plans, and resolving accounts receivable issues.
• The Patient Services Coordinator role may include resolving escalated insurance situations to include calling the payer, evaluating plans to determine if accepted by Peachtree Orthopedics and determining any acknowledgement forms that may need to be signed by the patient. The Patient Services Coordinator assigned these tasks may be assigned to work onsite or remote based on business needs.
• The Patient Services Coordinator is responsible for all items required for daily schedule scrubs and creating a Daily Balance Sheet of needed actions for all patients with next day appointments to include printing all needed schedules and tracking sheets. Documentation must be thorough, including notations in Quickview, appointment lines, and balance sheets. Maintaining up-to-date knowledge of insurance and billing procedures is required, and the coordinator must ensure compliance with HIPAA regulations and all internal policies.
• Other duties as assigned.
Qualifications
• A high school diploma or GED is required, with an Associate degree in Healthcare, Business, or a related field preferred.
• Candidates must have a minimum of one to two years’ experience in customer service, healthcare customer service, billing, or front desk coordination.
• Familiarity with insurance plans and medical terminology is preferred.
• Strong communication and customer service skills are essential, with the ability to speak clearly, write professionally, and interpret a variety of instructions and documentation.
• Proficiency with computers, Microsoft Office applications and experience with EMR systems is preferred.
• The ability to multitask in a fast-paced environment and handle patient interactions with empathy and professionalism is critical.
Supervisory Responsibilities
This position has no direct supervisory responsibilities.
Certificates, Licenses, Registrations
None required.
Physical Demands & Work Environment
This position requires regular sitting, standing, walking, computer use, and frequent patient interaction in a clinical setting. Employees are regularly required to use hands and arms and may occasionally lift or move up to 30 pounds. Extended periods of computer use and patient interaction are common. The role may require travel to multiple clinic locations and participation in staff development and training sessions. Work is performed in a clinical environment with moderate noise levels and frequent interaction with patients, staff, and providers. The ability to adapt to operational changes, technology updates, and evolving patient needs is essential. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Work Schedule
The anticipated work schedule for this position is:
• Monday through Friday: 6:45 a.m. – 5:00 p.m., based on clinic and operational needs.
• Saturday Clinic and Urgent Ortho coverage: 8:00 a.m. – 12:00 p.m., as needed.
• Saturday MRI Clinic coverage: 6:30 a.m. – 1:00 p.m., as needed.
Work schedules may vary based on patient volume, staffing levels, provider schedules, business demands, and operational requirements. Additional hours, schedule adjustments, and coverage assignments may be required to support organizational needs.
Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Feel Better Faster.
With Peachtree Orthopedics, you’re set for life. No matter your age or orthopedic issue, we’ll get you back to doing the things you love. Atlantans have trusted us to do just that for more than 65 years, and we look forward to providing a lifetime of care for you and your family as well. From head to toe, we’ve got you covered. Our 35 doctors are fellowship trained, going beyond their general orthopedic training to specialize in a specific part of the body. You’ll be treated by physicians who are experts in your area of need, leading to higher quality care, less pain, a shorter recovery and a better outcome. You can be confident knowing that your doctors are leaders in their field, providing cutting-edge technology in state-of-the-art facilities. We are proud to offer you nine convenient locations, as well as nine physical rehabilitation locations, two surgical centers and four MRI facilities. We’ve grown over the years, but our high standards of excellence and commitment to personalized care have remained the same. Throughout every phase of your life, you can depend on us to provide you with the best orthopedic care possible.
Offices: 2001 Peachtree Road, Suite 705, Atlanta, GA 30309, US · 11800 Amber Park Drive, Parkway 400, Building One, Suite 200, Alpharetta, GA 30009, US · 1901 Phoenix Blvd., Suite 200, College Park, GA 30349, US · 5505 Peachtree Dunwoody Road, Suite 600, Atlanta, GA 30342, US · 3200 Downwood Circle NW, Suite 700, Atlanta, Georgia 30327, US
Based on 786 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
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Companies currently hiring include Northside Hospital, Emory Healthcare, Emory University Department of Economics, PruittHealth, Piedmont HealthCare, among others. Browse the listings above to see every active employer.
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