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Full-time
Posted 20d ago
~40 hrs/week
Responsibilities
The agent is responsible for efficiently directing incoming telephone calls and messages to guests and personnel. They also manage wake-up calls, facsimile messages, and log prompt response requests to ensure guest needs are met.
Requirements
Candidates must have customer service experience and strong communication skills. Proficiency in computer skills and the ability to work a flexible schedule, including weekends and holidays, is required.
Full job description
Omni Atlanta Hotel at Centennial Park
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium.
Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match!
Ideal Services Agent (Operator)
Overview
To direct and assist guest and employees with communication needs in accordance with Omni standards.
Responsibilities
Answer incoming telephone calls to the hotel efficiently and courteously.
Direct phone calls and messages to appropriate personnel or guest.
Assist all guests and employees.
Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
Recording and making Wake up calls.
Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio.
Qualifications
Computer skills required.
Must have the ability to work alone, with others, and remain at work station for entirety of shift.
Must be able to work a flexible schedule including, weekends and holidays.
Must have customer service experience with excellent written and especially verbal communication skills.
Must be able to sit for extended periods of time.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Related keywords
HospitalityHotel OperationsSwitchboardGuest ServicesOmni StandardsCustomer RelationsCommunicationAdministrative Support
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Offices: 4001 Maple Ave, Dallas, TX 75219, US
Business TravelHotelMeetingsEventsRetreatsConferencesWeddingsFood and BeverageResortsRestaurants
Based on 785 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$93k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Georgia right now?
There are currently 7,576 open administrative positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Georgia?
Companies currently hiring include Northside Hospital, Emory Healthcare, Emory University Department of Economics, PruittHealth, Piedmont HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Georgia?
Yes — 1051 of the 7576 open administrative positions offer remote or hybrid work (381 remote, 670 hybrid).
How do I apply for Administrative jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.