Denver, Colorado, United States · Remote OK
$26/hr–$33/hr
POSITION SUMMARY: This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role i…
Skills: Bilingual Spanish, Donor Engagement, Customer Service, Behavioral Coaching, Health Screening
Durango, Colorado, United States · On-site
$18/hr–$31/hr
Where You’ll Work Mercy Hospital is an 82 bed, acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hosp…
Skills: Clinical Tasks, Patient Care, Chart Documentation, Medical Record Maintenance, Patient Scheduling
Centennial, Colorado, United States · Remote OK
$213/hr–$383/hr
Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonpr…
Skills: Strategic Sourcing, Contract Negotiation, Supply Chain Management, Inventory Management, Logistics
Lakewood, Colorado, United States · Hybrid
$18/hr–$32/hr
Where You’ll Work At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. Job Summary and Respons…
Skills: Insurance Verification, Prior Authorization, ICD Coding, CPT Coding, Medical Terminology
Pueblo, Colorado, United States · On-site
$115/hr–$161/hr
Where You’ll Work With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world…
Skills: Physician Services Leadership, Medical Staff Administration, Clinical Quality Improvement, Patient Safety, Strategic Direction
Lafayette, Colorado, United States · On-site
$24/hr–$26/hr
IVIRMA North America network of state-of-the-art fertility practices in the United States, is currently seeking a Temporary Medical Assistant to join our growing Lafayette practice! This is a full-time temporary position…
Skills: Phlebotomy, Specimen Collection, Patient Care, Clinical Procedure Support, Inventory Management
Gunnison, Colorado, United States · On-site
Description Who We Are Gunnison County cherishes its sense of community and place. The County strives to preserve and promote the well-being of the County’s citizens, natural environment, and rural character. The County …
Skills: Airport Management, Airport Operations, Microsoft Office, Computer Database Applications, Professional Writing
Colorado Springs, Colorado, United States · On-site
$51k–$65k/yr
Police Communications Technician Public Safety Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies! Who We Are The University of Colorado Colorado Springs (UCCS) is a premier educational institution…
Skills: Emergency Dispatching, Computer Aided Dispatching (CAD), Radio Communication, Crisis Management, Data Entry
Denver, Colorado, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Interpersonal Skills, Networking, Verbal Communication, Written Communication
Fort Collins, Colorado, United States · On-site
If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your applicat…
Skills: Relational Skills, Verbal Communication, Written Communication, Confidentiality, Leadership Development
Parker, Colorado, United States · On-site
$25/hr–$35/hr
Parker Heating & Air of Parker, CO is looking to hire a full-time Plumbing & HVAC Warehouse Assistant to keep our organized warehouse running at top efficiency. Do you have some experience in plumbing or HVAC, exceptiona…
Skills: Plumbing, HVAC, Organization, Inventory Management, Microsoft Office
Colorado, United States · On-site
$45/hr–$65/hr
Senior Corporate Paralegal Cooley is seeking a Senior Corporate Paralegal to join the Colorado team. Position Summary: Senior corporate paralegals provide legal support with general corporate maintenance and complex tran…
Skills: Corporate Maintenance, Complex Transactions, Corporate Formation, Due Diligence, Securities Filings
Arvada, Colorado, United States · On-site
$85k–$100k/yr
Job DetailsJob Location: 1014 - Caroline Ralston Creek - Morgan Group - 328 - Arvada, CO 80002Salary Range: $85,000.00 - $100,000.00 SalaryAre you ready to lead with purpose and passion? At Caroline Ralston Creek, we&rsq…
Skills: Multi-family Leasing Management, Budget Management, Rent Collection, Resident Communications, Leasing Processes
Pueblo, Colorado, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: Montebello - Pueblo, CO 81001Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.22 - $17.22 HourlyTravel Percentage: Up to 25%Job Shift: DayHealth Solutions is a premier wellne…
Skills: Customer Service, Electronic Health Records, Scheduling, Medical Reception, Problem Solving
Colorado Springs, Colorado, United States · On-site
$51k–$65k/yr
Police Communications Technician Public Safety Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies! Who We Are The University of Colorado Colorado Springs (UCCS) is a premier educational institution…
Skills: Emergency Dispatching, Computer Aided Dispatching (CAD), Radio Communication, Crisis Management, Data Entry
Centennial, Colorado, United States · On-site
Responsibilities Summary: When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow t…
Skills: Underwriting, Risk Evaluation, Pricing, Policy Processing, New Business Development
Arvada, Colorado, United States · On-site
$49k–$63k/yr
The future you want is within reach. Let’s build it together. At PCL Buildings Inc., part of the PCL Family of Companies (PCL), we don’t just build projects—we build opportunities, careers and communities. We are 100% em…
Skills: Administrative Support, Document Control, Meeting Planning, Travel Coordination, Stakeholder Relationship Management
Denver, Colorado, United States · On-site
Switchboard is a hiring agency working on behalf of med spas, skin studios, and medical aesthetics clinics. Our Aesthetics & Med Spa Talent Network is for people who work in, or want to work in, those environments. How i…
Skills: Injecting, Laser Technology, Medical Esthetics, Patient Coordination, Practice Management
Centennial, Colorado, United States · On-site
Requisition ID: 1766 Location: ULA - Denver At ULA, success comes through the efforts of a strong, united team. Job Overview & Responsibilities ULA provides premier, heavy-lift expendable launch vehicle services in suppo…
Skills: Contract Administration, Proposal Development, Contract Negotiation, FAR, DFARS
Colorado Springs, Colorado, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Access Control, Emergency Response, Visitor Registration, Incident Reporting
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Engage and educate potential bone marrow donors to facilitate life-saving transplants through compelling conversations and health screenings. Coordinate laboratory testing, manage donor documentation in Salesforce, and maintain relationships with medical providers and external vendors.
Requires a Bachelor's degree in human services or healthcare (or equivalent experience) and at least three years of professional communication or behavioral coaching experience. Must be proficient in MS Office, internet research, and capable of multitasking in a fast-paced call center environment.
POSITION SUMMARY:
This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within NMDP systems to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within NMDP systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly.
The following activities would also be performed as necessary: scheduling laboratory testing, ordering/sending donor kits, obtaining consent, and monitoring donor follow through. Good guardianship of member confidentiality and identity is required. Role supports the achievement of department goals through job accountabilities, excellent customer service, and exceptional time management. Candidate must demonstrate professional telephone etiquette with the ability to build rapport with customers in a heavily blended (inbound and outbound) call environment.
ACCOUNTABILITIES:
Contact Members/Donors for Donor Search-Related Activities:
• Locates donors using data provided at recruitment, including alternate contacts; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors (advanced) - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation. Utilizes reflective listening skills, summarizes conversations, and assesses the next steps in the donation process.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening (advanced) - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation. Appropriately engages Medical Services, Provider Services, and Donor Advocacy for consultation on unusual donor circumstances. Documents and communicates resolutions or anticipated next steps.
• Coordinates blood draws (appointment time, location, kit ordering, donor/kit tracking) and completing follow-up forms as needed.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.
• Practices good guardianship of member confidentiality and identity through appropriate use of available people finder tools.
• Completes first contact activities within established timelines. Provides required updates to Provider Services, as applicable. Documents all donor activity in STAR Link/Salesforce donor file. Completes all appropriate NMDP documentation.
• Maintains standards and compliance with identified department performance standards to increase the number of donors moving forward to donation.
Establishes and Maintains Good Relationships with Donor Operations, Donor Center Staff, Collaborating Departments, and External Vendors:
• Maintains understanding of donor operations processes and unique customer requirements.
• Upholds, develops, and supports relationships with Provider Services, NMDP KitMaker and external laboratory partners or other draw sites to maintain phlebotomy sites throughout service areas.
• Collaborates with other teams and departments to achieve goals and support the work of Donor Operations (e.g., Marketing and Communications, Donor Experience, Provider Services, Donor Advocacy).
• Collaborate closely with Workup teams to manage details and ensure smooth and timely hand-offs of donor cases.
Other Duties as Required for Team/Department Operations:
• Maintains on-going knowledge of HLA, and blood stem cell transplantation.
• Assists in maintaining STAR Link donor database.
• Participates in shared team responsibilities and staff back-up including coverage of calls in the general team call queues, while serving those member/donor files as needed with excellent customer service/resolution.
• Performs all duties in compliance with standard operating procedures, National Marrow Donor Program (NMDP) standards, regulations outlined in the Code of Federal Regulations (CFR), Federal Drug Administration (FDA) guidance and other applicable Federal, state, and local laws. Adheres to OSHA guidelines as applicable.
REQUIRED QUALIFICATIONS:
Knowledge of:
• MS Office, including basic word processing, spreadsheet, and database software application skills.
• Proficiently applying computer skills and engaging with customers simultaneously
• Advanced internet research skills including familiarity with social media.
Ability to:
• Demonstrate strong communication skills and the ability to ask probing questions while working in a mission-driven call center environment.
• Manage a high volume of challenging file types.
• Apply appropriate use of available people finder tools, as deemed necessary.
• Deliver solid customer service while utilizing proven critical thinking and problem-solving skills, while employing a high degree of emotional intelligence.
• Integrate new and evolving knowledge into daily work and utilize multiple resources and tools to complete work.
• Demonstrate proficiency by multitasking in a fast paced and multi-media (phone, email, text, mail) environment with observable proficiency.
• Convey medical information to donors, manage confidential information appropriately, and employ strong documentation practices.
• Contribute to a team environment and take initiative and responsibility for independent work as needed.
• Complete work with a high level of accuracy, attention to detail and follow-through.
• Maintain flexibility in work hours to accommodate staffing needs; evening/weekend hours may be required.
Education and/or Experience:
• Bachelor’s degree in human services or a Health Care related field is required. However, upon evaluation, equivalent related Health Care experience and/or education may be substituted for the degree requirement. Additional educational experience in public health, psychology, or health promotion is preferred.
• Three plus years of professional experience in demonstrating ability to communicate effectively with individuals or coaching individuals on behavior change. Three years customer relations, direct patient interaction or care in a clinical/healthcare setting may be substituted for behavioral coaching experience.
• Experience with basic word processing and data entry required.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
• Familiarity with medical terminology and advanced health screening experience preferred.
• Familiarity obtaining informed consent.
• Experience in target-driven sales environment.
• Familiarity with digital social platforms and social media applications.
We save lives through cell therapy.
Introducing NMDP, formerly known as the National Marrow Donor Program and Be The Match. Our name has changed but our mission has not: We save lives through cell therapy. At NMDP, we believe each of us holds the key to curing blood cancers and disorders. As a global nonprofit leader in cell therapy, NMDP creates essential connections between researchers and supporters to inspire action and accelerate innovation to find life-saving cures. With the help of blood stem cell donors from the world’s most diverse registry and our extensive network of transplant partners, physicians and caregivers, we’re expanding access to treatment so that every patient can receive their life-saving cell therapy. NMDP. Find cures. Save lives. Learn more about our career opportunities at www.nmdp.org/what-we-do/about-us/careers
Offices: 500 N 5th St, Minneapolis, Minnesota 55401, US
Based on 1490 listings with disclosed salaries, most administrative jobs in Colorado pay between $54k–$100k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,582 open administrative positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include University of Colorado Department of Emergency Medicine, Baseline Fitness, Costco Wholesale, Denver Health, CCS Facility Services, among others. Browse the listings above to see every active employer.
Yes — 990 of the 5582 open administrative positions offer remote or hybrid work (268 remote, 722 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
