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Full-time
bachelor degree
Comprehensive Benefits Package
Posted 116d ago
Apply by May 31
~40 hrs/week
Responsibilities
Oversee daily clinic operations, including staff scheduling, vendor relations, and compliance with HIPAA and OSHA regulations. Act as a liaison between the corporate office and the clinic team to drive clinical quality outcomes and patient satisfaction.
Requirements
Candidates should have 3-5 years of experience in medical office supervision and a bachelor's degree is highly preferred. Proficiency in Epic software and strong leadership abilities are strongly desired.
Full job description
Overview
Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patient’s physical, mental, and emotional health.
We are seeking a conscientious and reliable candidate who brings a strong leadership background to join our team as an Office Manager.
This is a full-time position, Monday through Friday, with occasional after-hours as needed.
Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers
Commitment to maintaining company quality standards
Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings
Comprehensive benefits package available on the first of the month following 30 days of employment
Selected Responsibilities:
Complete daily, weekly, and monthly office manager checklists, reports, and documentation.
Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
Handle patient complaints promptly with tact and compassion, involving relevant parties when required.
Analyze operational business metrics to drive business and clinical quality outcomes.
Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients.
Interact with vendors, suppliers, and other related entities as necessary.
Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure.
Conduct regular staff meetings to share information and address company updates.
Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.
Ideal candidates will have a relevant degree (bachelor's degree highly preferred), at least 3-5 years of experience in medical office supervision (specialty settings, ideal), and ability to be adaptable, and a self-starter.
Other Priorities:
Excellent verbal and written communication skills
Proven leadership abilities
Strong commitment to confidentiality and integrity
A growth mindset, with a willingness to learn and adapt
Flexibility and resilience in a dynamic environment
Effective time management and workload prioritization skills
Epic Software experience, strongly preferred
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Related keywords
HealthcareMedical Office ManagementEpic SoftwareHIPAAOSHAClinic OperationsMulti-SpecialtyPatient SatisfactionBusiness MetricsStaff SchedulingPreventative MaintenancePrimary Care
Since 2008, Avance Care has been an innovative primary care provider offering convenient, cost effective health care services. We operate a system of primary care practices across North Carolina and utilizes a proprietary operating platform comprised of sophisticated information technology systems and highly developed workflow processes and procedures.
Our unique operating system has enabled us to generate industry-leading patient satisfaction rating, quality of care, and efficiency.
Offices: 4705 University Dr, Building 700, Durham, North Carolina 27707, US
Convenient Primary CarePreventative MedicinePopulation HealthPrimary CarePractice ManagementNutritionDisease ManagementHealth and WellnessPharmacy Behavioral Wellness and Counseling