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Jobs at Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada (Now Hiring) — 3 open

Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada logoDairy Processors Association of Canada | Association des transformateurs laitiers du Canada

Event Staff

Durham, North Carolina, United States · On-site

Entry level

Join our DPAC team this coming August as Event Staff, where you’ll play a crucial role in creating a welcoming, safe, and enjoyable experience for guests attending a variety of live events and performances. As an Event S…

Skills: Customer Service, Crowd Management, Ticket Verification, Guest Screening, Communication Skills

Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada logoDairy Processors Association of Canada | Association des transformateurs laitiers du Canada

Box Office Ticket Seller

Durham, North Carolina, United States · On-site

Mid level

A Ticket Seller at DPAC is the first point of contact for our customers. You’ll provide accurate event information, assist with ticket purchases and exchanges, and guide customers through our website and mobile ticketing…

Skills: Customer Service, Cash Handling, Ticketing Systems, Communication, Attention To Detail

Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada logoDairy Processors Association of Canada | Association des transformateurs laitiers du Canada

Internship

Durham, North Carolina, United States · On-site

Entry level

An internship at DPAC provides engaging experiences for college students interested in a career that includes presenting and producing live entertainment events and or managing events at theaters and performing arts cent…

Skills: Event Production, Event Management, Business Management, Marketing, Guest Experience

Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada logo

Event Staff

Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada

Durham, North Carolina, United States • On-site

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Entry level

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  • Part-time
  • high school
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

Provide exceptional customer service by assisting guests with entry, ticket verification, and venue navigation. Maintain a safe environment through crowd management and adherence to security protocols during live events.

Requirements

Candidates must be at least 18 years old with a high school diploma or GED and legal authorization to work in the US. Physical ability to stand for long periods and flexibility to work evenings, weekends, and holidays are required.

Full job description

Join our DPAC team this coming August as Event Staff, where you’ll play a crucial role in creating a welcoming, safe, and enjoyable experience for guests attending a variety of live events and performances.

As an Event Staff team member, you will assist with guest entry, ticket verification, venue navigation, crowd management, and general guest services throughout the facility. This role combines customer service, safety awareness, and event operations, making it an excellent opportunity for individuals who enjoy working with people in a fast-paced environment.

What you’ll do:
• Customer Service Approach: Provide exceptional customer service with a friendly, welcoming, and professional attitude while interacting with guests throughout the venue.

• Guest Entry and Admission Support: Assist with guest entry procedures and support guest screening processes, scanning printed and mobile tickets, monitoring designated entry points, and helping to ensure an efficient arrival process.

• Guidance and Assistance: Answer guest questions and provide directions regarding seating locations, venue amenities, event schedules, accessibility services, and other event-related information.

• Safety and Security Support: Help maintain a safe and secure environment by monitoring designated areas, observing guest activity, and following established safety and security procedures.

• Crowd Management: Monitor guest flow in entryways, lobbies, concourses, and seating areas while assisting with crowd control and maintaining an orderly environment.

• Event Operations Support: Redeploy to various locations throughout the venue as needed to assist with guest services, seating support, lobby operations, or other event-related needs.

What you’ll bring:
• Customer-Focused Mindset: A positive attitude and genuine desire to provide outstanding service and assistance to guests.

• Proactive Approach: Ability to anticipate guest needs, recognize opportunities to assist, and respond with professionalism and courtesy.

• Adherence to Protocols: Commitment to following all venue, safety, security, and operational procedures.

• Strong Communication Skills: Ability to communicate clearly and effectively with guests, team members, and supervisors.

• Adaptability: Comfortable working in different areas of the venue and taking on a variety of responsibilities as event needs change.

Physical Requirements:
• Ability to perform duties both indoors and outdoors in a variety of weather conditions.

• Possess effective vision and communication skills through speech and listening.

• Ability to stand, walk, and climb stairs for extended periods throughout a shift.

• Ability to work in a variety of event environments, including heights, darkened corridors, loud noise, flashing lights, and haze effects.

Additional Requirements:
• Available for flexible hours year-round, including evenings, weekends, and holidays.

• This is a part-time position with shifts scheduled based on event needs.

• High school diploma or GED.

• Reliable transportation to Durham, NC.

• Access to a mobile device, tablet, or computer for work-related communication.

• Must be at least 18 years old.

• Legally authorized to work in the United States.

Additional Information
• All Event Staff are cross-trained in ushering, ticket taking, and guest screening. Employees may indicate a preferred assignment area; however, position assignments are based on event staffing needs.

• Please note: Event Staff Orientation & Training in August is mandatory for all new hires and must be completed prior to starting work at DPAC.

• Employment with DPAC is contingent upon successful completion of a criminal background check, where permitted by law. Authorization for the background check will be requested following a conditional offer of employment.


Requirements

Application Requirements
• A resume outlining your experience and qualifications is required.
• A cover letter detailing why you are a strong fit for the position is required.



Related keywords

Entertainment IndustryEvent StaffGuest ServicesCrowd ControlVenue OperationsTicket ScanningSafety ProceduresHospitalityDurham NCDPAC

About Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada

LinkedInVisit site

A thriving Canadian dairy industry, trusted by consumers.

Industry
Dairy Product Manufacturing
Company size
2-10 employees
Founded
2003
Headquarters
Ottawa, Ontario
LinkedIn followers
2,476

Established in 2003, the Dairy Processors Association of Canada (DPAC) is the national voice of the dairy processing sector, representing the public policy and regulatory interests of Canada's dairy processors. Our members represent some of the most recognized brands in Canada and provide work to over 24,500 Canadians, contributing $18 billion to the national economy. _________________________________________________________ Créée en 2003, l’Association des transformateurs laitiers du Canada (ATLC) est la voix nationale du secteur de la transformation des produits laitiers représentant les intérêts de politiques publiques et réglementaires de l’industrie de la transformation des produits laitiers au pays. Nos membres sont les dépositaires de certaines des marques les plus reconnues au Canada et emploient plus de 24 500 Canadiennes et Canadiens, pour une contribution à l’économie nationale s’élevant à 18 milliards de dollars.

Offices: 220 Laurier Avenue West, Suite 500, Ottawa, Ontario K1P 5Z9, CA

DairyNon ProfitAssociation
View all jobs at Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada

About Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada

LinkedInVisit site

A thriving Canadian dairy industry, trusted by consumers.

Industry
Dairy Product Manufacturing
Company size
2-10 employees
Founded
2003
Headquarters
Ottawa, Ontario
LinkedIn followers
2,476

Established in 2003, the Dairy Processors Association of Canada (DPAC) is the national voice of the dairy processing sector, representing the public policy and regulatory interests of Canada's dairy processors. Our members represent some of the most recognized brands in Canada and provide work to over 24,500 Canadians, contributing $18 billion to the national economy. _________________________________________________________ Créée en 2003, l’Association des transformateurs laitiers du Canada (ATLC) est la voix nationale du secteur de la transformation des produits laitiers représentant les intérêts de politiques publiques et réglementaires de l’industrie de la transformation des produits laitiers au pays. Nos membres sont les dépositaires de certaines des marques les plus reconnues au Canada et emploient plus de 24 500 Canadiennes et Canadiens, pour une contribution à l’économie nationale s’élevant à 18 milliards de dollars.

Offices: 220 Laurier Avenue West, Suite 500, Ottawa, Ontario K1P 5Z9, CA

DairyNon ProfitAssociation
View all jobs at Dairy Processors Association of Canada | Association des transformateurs laitiers du Canada

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