Description About Us Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of ex…
Skills: Xactimate, Xactanalysis, Residential Estimating, Commercial Estimating, Field Inspections
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k
Posted just now
~40 hrs/week
Responsibilities
The Estimator is responsible for writing detailed residential and commercial estimates for water, fire, storm, and mold losses using Xactimate. They must conduct field inspections, negotiate supplements with adjusters, and coordinate with Project Managers to ensure accurate scope alignment.
Requirements
Candidates need a background in both IICRC-grounded restoration and general construction estimating, with hands-on field experience. Proficiency in Xactanalysis, TPA portals, and the ability to read construction drawings is required.
Full job description
Description
About Us
Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry.
Role Description:
We're hiring an experienced Estimator who can move confidently between the restoration and construction sides of the business — writing residential and commercial estimates, catching scope that others miss, and negotiating with adjusters to bring it home.
This is a field-and-phone role, not a desk job. You'll be in daily contact with adjusters, Project Managers, and homeowners, managing multiple active files at once and making sure ERX captures every dollar it has legitimately earned.
Requirements
What You’ll Do
Write detailed residential and commercial estimates for water, fire, storm, and mold losses using Xactimate
Conduct independent field inspections and build your own scope — not just validate someone else's
Identify corrective and supplemental scope that was missed, underpaid, or improperly excluded
Compare ERX scope against adjuster estimates line-by-line and document a clear position on every discrepancy
Submit and negotiate supplements proactively, not after the fact at invoicing
Apply and defend O&P on all eligible multi-trade projects
Identify and incorporate code-upgrade (Ordinance & Law) requirements into the estimate
Coordinate with Project Managers on scope alignment before work starts, so every estimate is buildable
Manage an active multi-file queue across carriers, project types, and TPA programs
Work within TPA program guidelines (Alacrity, Contractor Connection, Sedgwick, and others) without leaving money on the table
Build and manage Time & Materials (T&M) estimates with the same discipline as line-item scopes, including accurate labor tracking, equipment documentation, and material receipts to support billing
What We’re Looking For
Background in both restoration (IICRC-grounded) and general construction estimating
Hands-on field experience — mitigation tech, PM, or superintendent background sharpens estimate quality
Experience with Xactanalysis and TPA program portals
Ability to read construction drawings or engineering documents
Familiarity with carrier-specific documentation preferences (State Farm, Allstate, USAA, Travelers, and others)
Why Join Us
Work that matters — every estimate you write moves a family or business closer to getting their property restored
A multi-division company with real scale and real room to grow
A hybrid schedule based out of our Hickory, NC office
Collaboration with an experienced team of Project Managers, mitigation professionals, and purchasing specialists
Leadership that values your expertise and gives you room to own your files
Competitive Salary
Benefits – Including Medical, Dental, Vision, Life and Disability Insurance
401K – Including 401K match
Who Thrives Here
Someone who will take ownership of their files, not let things sit, and they treat thoroughness — not inflation — as the way to maximize value.
If you get frustrated when scope gets left on the table, and you're motivated to fix it, this is the environment for you.
ERX is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law
Related keywords
XactimateXactanalysisIICRCTPAAlacrityContractor ConnectionSedgwickState FarmAllstateUSAATravelersWater RestorationFire RestorationMold RemediationBiohazardOrdinance & Law
Delivering Exceptional Restoration Services with a Personal Touch | Charlotte, Columbia & Greenville SC, WNC & Triad
Industry
Construction
Company size
51-200 employees
Founded
2013
Headquarters
Charlotte, North Carolina
LinkedIn followers
1,497
Emergency Restoration Experts (ERX) is a Carolina-based provider of commercial and residential restoration services. At Emergency Restoration Experts (ERX), we're a family-owned and locally operated business made up of a team of passionate experts. We believe in providing our clients with unparalleled customer service by combining the efficiency of a corporate restoration company with the compassion, integrity, and personal touch of a small business. Since 2013, we've been the leading damage restoration company people trust. Our emergency response team is available 24/7 to provide residential or commercial crisis recovery services. Whether it's fire, water, storm, or mold damage, we'll restore your property quickly and efficiently so you can get back to your daily routine.
Our team is equipped with state-of-the-art technology and tools to ensure that we can handle any level of damage. We're also certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means that we follow the highest industry standards when it comes to damage restoration services.
Proudly serving the Carolinas-- Charlotte, Greater Midlands & Upstate SC, Triad Area & WNC/High Country/Asheville areas
Call us 24/7 for a free assessment: 866-277-4ERX (4379).
Offices: 600 Phillip Davis Dr, Charlotte, North Carolina 28217, US · 742 Park Lawn Ct, Unit B, Kernersville, North Carolina 27284, US · 1722 Tate Blvd SE, Hickory, North Carolina 28602, US · 199 Jefferson Rd, Suite C, Boone, North Carolina 28607, US · 407 S Assembly St, Columbia, South Carolina 29201, US
Emergency Response ServicesMold RemediationFire and Smoke DamageWater DamageStructural RepairsStorm DamageRemodelsRenovationsGeneral ConstructionNew Construction