Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · Hybrid
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
Fall 2026 Internship: This position is located at our HQ in Durham, NC. Expected program dates are September 14 – December 4, 2026. Anticipated working hours will be 20-30 per week. Final hours and schedule will be deter…
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · Hybrid
$80k–$90k/yr
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Skills: Event Management, Budget Management, Vendor Negotiation, Contract Negotiation, Logistics Planning
Durham, North Carolina, United States · Hybrid
$80k–$90k/yr
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Durham, North Carolina, United States · On-site
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Durham, North Carolina, United States · Hybrid
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Durham, North Carolina, United States · On-site
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The Banquet Captain leads the banquet team to ensure seamless event execution and exceptional guest satisfaction. Responsibilities include supervising staff, coordinating food and beverage service, and managing the setup and breakdown of events.
Previous leadership experience in banquets or food and beverage is preferred. Candidates must possess strong communication skills and the ability to work a flexible schedule including weekends and holidays.
As a Banquet Captain at Concord Hospitality, you will play a critical leadership role in ensuring seamless and memorable event experiences. Working closely with the Banquet Manager, you will supervise banquet staff, coordinate food and beverage service, and ensure exceptional guest satisfaction across all events—from meetings and trainings to receptions and reunions.
Responsibilities:
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Provide exceptional guest service and ensure all guest needs are met throughout each event.
• Lead and motivate the banquet team, ensuring all quality and service standards are consistently upheld.
• Greet guests warmly and oversee the flow of service during events.
• Assist with food and beverage delivery when needed, especially during peak service periods.
• Train banquet staff on proper service techniques for plated meals, buffets, and reception-style events.
• Anticipate guest needs and monitor satisfaction with food, beverage, and service.
• Respond promptly and courteously to guest requests and concerns.
• Supervise the setup, execution, and breakdown of all banquet events.
• Perform side work and ensure full preparation for upcoming events.
• Maintain clean, organized, and safe service areas at all times.
Qualifications:
• Previous banquet or food & beverage leadership experience preferred.
• Strong communication, interpersonal, and team leadership skills.
• Ability to multitask and work efficiently in a fast-paced event environment.
• Excellent attention to detail and commitment to guest satisfaction.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand/walk for long periods and lift moderate weights as needed.
Benefits (Full-Time Associates Only)
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training, development, and a strong “Associate First” culture rooted in our five Cornerstones—Quality, Integrity, Community, Profitability, and FUN! Our goal is to create a welcoming, engaging workplace where you can grow, feel valued, and contribute to an outstanding hospitality experience.
Our associates proudly cheer: “We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
An award-winning hotel management, ownership and development company; and a certified Great Place to Work®.
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 7,000 hardworking and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation, and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability, and a partnership well worth investing in.
Offices: 11410 Common Oaks Drive, Raleigh, NC 27614, US
