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Full-time
bachelor degree
Posted just now
~40 hrs/week
Responsibilities
Provides strategic leadership and business oversight for all Food & Beverage operations across the Sheraton and Le Méridien Charlotte complex. Focuses on driving revenue growth, profitability, and guest satisfaction while leading the F&B management team.
Requirements
Requires a minimum of 7 years of progressive F&B leadership experience, including 3 years in a senior role overseeing multiple outlets and banquets. A Bachelor's degree in Hospitality Management or Business Administration is preferred.
Full job description
Description
Position Summary
The Food & Beverage General Manager provides strategic leadership and overall business oversight for all Food & Beverage operations at the Sheraton Charlotte and Le Méridien Charlotte complex. This position is responsible for driving revenue growth, profitability, guest satisfaction, brand compliance, talent development, and long-term operational success across all food and beverage venues and banquet operations.
The Food & Beverage General Manager leads the Food & Beverage leadership team, including the Food & Beverage Director, Executive Chef, Banquet Leadership Team, and other Food & Beverage department managers. This position focuses on business strategy, financial performance, organizational development, and cross-functional alignment rather than day-to-day outlet supervision.
Requirements
Business & Financial Leadership
Responsible for the overall Food & Beverage P&L performance.
Oversees and leads the preparation of the annual operating budgets, weekly and monthly forecasts, capital plans, and strategic initiatives.
Analyzes financial performance and guides the F&B leadership team to create action plans to improve profitability and operational efficiency.
Identifies opportunities to increase revenue through outlet programming, banquet growth, catering initiatives, partnerships, and promotional activities.
Reviews labor, food cost, beverage cost, and expense trends to ensure financial goals are achieved.
Create, implement and lead all F&B marketing initiatives designed to drive revenues
Ensures all menus are fully activated and menu recipes and specs are being adhered to
Strategic Leadership
Establishes the overall vision and strategic direction for all Food & Beverage operations.
Partners with Hotel Leadership to develop and execute property-wide initiatives.
Ensures alignment between Food & Beverage, Sales, Marketing, Revenue Management, Operations, and Culinary teams.
Evaluates business trends and market conditions to maintain a competitive position within the Charlotte market.
Leadership & Talent Development
Provides leadership, coaching, and development for the Food & Beverage management team.
Recruits, develops, and retains high-performing leaders.
Creates succession plans and leadership development programs within the department.
Conducts performance evaluations for senior F&B leadership positions and reviews and approves all other F&B performance reviews
Establishes accountability measures for department leaders.
Builds a culture of engagement, accountability, and service excellence.
Banquet & Catering Oversight
Provides executive oversight for banquet and catering operations.
Partners with Sales and Convention Services to maximize banquet revenue and event profitability.
Reviews banquet forecasts, staffing models, and operational performance.
Ensures banquet operations support overall property goals and guest satisfaction objectives.
Work and play in style at Sheraton & Le Meridien Charlotte Hotel Complex located in Charlotte, NC.
Industry
Hospitality
Company size
51-200 employees
Headquarters
Charlotte, North Carolina
LinkedIn followers
716
The Sheraton and Le Meridien Charlotte are located in Charlotte, NC, in the city's Uptown district. Our hotels are unique as we offer two full-service Marriott hotel brands under one roof. Guests are able to move among the hotels through lobbies, restaurants, and meeting space. The Sheraton has 305 guest rooms and Le Meridien has 300 guest rooms. Between the complex we offer 21 guest room suites. Our hotels place you near the Charlotte Convention Center, Spectrum Center and the Bank of America Stadium. Maintain your exercise regimen with a workout in our fitness center or outdoor pool. Enjoy dining at Social Bar & Kitchen for breakfast, lunch, or dinner. Grab a craft beer and delicious bite at Craft City Sports Pub while watching one of your favorite sports team. Later, reconnect at our rooftop venue, City Lights, where signature cocktails are paired with some of the best sunset views and light bites in Uptown Charlotte, NC. We offer more than 65,000 square feet of event space, a total of 29 meeting rooms and unique spaces perfect for your opening and closing receptions. Our event space is perfect for any meeting or special occasion. Take advantage of our modern hotel amenities, including free Wi-Fi, self or valet parking. Expect an exceptional stay at our Charlotte, NC, Uptown hotel.
Offices: 555 S McDowell St, Charlotte, North Carolina 28204, US
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