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Full-time
bachelor degree
Posted 27d ago
~40 hrs/week
Responsibilities
Responsible for the onboarding, activation, and retention of customers using RF-SMART Shipping & Transportation products. This includes owning the Quick Start implementation experience and designing experiments for product-led growth strategies.
Requirements
Requires a Bachelor's degree in a UX-relevant field such as marketing, psychology, or computer science. Candidates should have strong skills in digital product adoption platforms and basic familiarity with front-end development and SQL.
Full job description
Growth Product Manager
Location: Jacksonville, FL (Hybrid)
We exist to transform our customers and change lives
About the Role
As the Growth Product Manager, you are responsible for onboarding, activation, and retention of customers using RF-SMART Shipping & Transportation products. In this highly impactful and visible role you will collaborate across and up/down the organization at all levels to achieve a product experience our users love and want more of. As the perfect fit for this role your extreme passion for the intersection of data and measurable outcomes, user experience design, and innovation will be the unique value you bring to the team.
Essential Duties and Responsibilities:
Take ownership of the Quick Start offering, the technology guided implementation experience that meets RF-SMART Shipping customers where they are and helps usher them through their implementation on their terms as an alternative to the traditional managed implementation. This includes continued discovery and experimentation, improving the experience as new tools and product features become available, and proliferating understanding of what Quick Start does and can be to internal stakeholders.
Design customer experience experiments required for product led growth strategies including but not limited to: trial use of products, self-renew, self-upgrade, and retention.
Update our customer community on new features as they are released through release notes, product documentation, in-app guides, and other content mediums.
Research, implement and own instruments that support growth strategies at scale, including but not limited to: Pendo, surveys, closed/open beta, other analytics tools, and others as defined.
Education, Skills, and Experience:
Bachelor's degree or higher in a discipline focused on or relevant to UX such as marketing, graphic design, HCI, psychology, or computer science.
Strong skills with digital product adoption and analytics platforms. Pendo experience strongly preferred.
Basic familiarity with tools and frameworks common in front-end application development such as JavaScript, HTML, CSS, React, etc. preferred.
Basic familiarity with databases and ability to write and understand simple SQL preferred.
Possess an innate ability to “think outside the box” and be creative to accomplish tasks.
Excellent written and verbal communication skills.
Why RF-SMART
RF-SMART has a 94% employee retention rate — not because it's easy, but because the work is meaningful and the team has your back. You'll be joining a company that has been transforming supply chains for over 40 years and is now investing heavily in the next generation of product-led growth. This role puts you at the center of that effort.
Our Selection Process
Our thoughtful interview process is designed to be conversational and give you real insight into our team and product. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your approach to product-led growth and experimentation.
Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Growth Product Manager, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.
RF-SMART is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members feel they belong.
If you're ready to take on a key role in a growing company, we’d love to hear from you. Apply now to join our team!
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
We exist to Transform our Customers and Change Lives
Industry
Software Development
Company size
201-500 employees
Founded
1982
Headquarters
Jacksonville, Florida
LinkedIn followers
20,095
RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART is a top provider of inventory management solutions for Oracle Cloud SCM and Healthcare, supporting 200+ organizations including some of the world's leading healthcare organizations, with SOC 2® and HIPAA compliant solutions.
RF-SMART has been recognized as the #1 reviewed WMS on NetSuite’s SuiteApp marketplace, a G2 leader for WMS and Ease of Use, a Capterra WMS Shortlist recipient, and the #1 brand of inventory management for Oracle SCM Cloud users.
Why RF-SMART
Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud. This means there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth.
What We Deliver
With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support.
Who We Serve
RF-SMART works directly with NetSuite, Oracle Cloud, JD Edwards, and Microsoft ERPs.
On NetSuite, RF-SMART serves businesses of all sizes: from under $1 million in revenue to surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, healthcare, and more. Many also supply retailers such as Walmart, Amazon, Costco, and Home Depot.
On Oracle Cloud, we serve organizations managing complex warehouse operations across manufacturing, distribution, life sciences, healthcare, the public sector and more.
Offices: 3563 Philips Hwy, Suite F-601, Jacksonville, Florida 32207, US · -, Amsterdam, 5735GM, NL · -, Denver, CO 80129, US · -, Melbourne, VIC ', AU · The Estate Office, Nostell Wakefield WF4 1AB, Wragby, GB
Mobile Enteprise SolutionsRF Data CollectionInventory ManagementSupply Chain ExecutionLogisticsBarcoding solutionMicrosoft Dynamics AXNetSuiteOracle JD EdwardsOracle SCM Cloud
Based on 2515 listings with disclosed salaries, most technology jobs in Florida pay between $77k–$197k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 6,047 open technology positions in Florida listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., L3Harris Technologies, AgileEngine, University of Miami Health System-Uhealth, among others. Browse the listings above to see every active employer.
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