Description About sg360° sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved RO…
Skills: Business Analysis, Requirements Gathering, SDLC, Agile Methodologies, User Acceptance Testing
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Full-time
bachelor degree
Paid time off, Holiday pay, Health insurance, Dental insurance, Vision insurance, Life insurance
Posted 4h ago
~40 hrs/week
Responsibilities
The role focuses on identifying and implementing high-value opportunities for AI, automation, and workflow modernization to improve operational efficiency. The analyst acts as a liaison between business stakeholders and technical teams to translate business needs into functional requirements and technical solutions.
Requirements
Candidates must have a bachelor's degree and at least 5 years of experience as a Technical Business Analyst or similar role. Proficiency in SDLC, Agile, and collaboration tools like Jira and Visio is required.
Full job description
Description
About sg360°
sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance.
When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360°!
We are seeking a Technical Business Analyst who identifies and advances high-value opportunities for AI, automation, analytics, and workflow modernization. The position connects business objectives with practical technology execution by analyzing processes, systems, and data flows; translating business needs into clear requirements; and partnering with business and technology teams to deliver solutions that improve efficiency, accuracy, scalability, user experience, and adoption.
Essential Duties and Responsibilities
Partner with stakeholders to identify and prioritize opportunities for AI, automation, analytics, and process modernization based on business value, feasibility, risk, and user impact.
Analyze current-state processes, systems, data flows, integration points, controls, and pain points; define future-state workflows and solution requirements.
Translate business needs into functional requirements, user stories, process maps, use cases, acceptance criteria, data requirements, and solution documentation.
Support AI-enabled solution development by defining use cases and expected outcomes, documenting business rules, validating model outputs, and ensuring appropriate exception and approval controls.
Facilitate discovery sessions, workshops, meetings, and presentations to gather requirements, evaluate solution concepts, resolve ambiguity, and build stakeholder alignment.
Collaborate with developers, data teams, project managers, testers, end users, and leaders throughout design, development, testing, deployment, and continuous improvement.
Define test scenarios and acceptance criteria; coordinate or participate in system testing and user acceptance testing; track issues and validate business outcomes.
Maintain accurate documentation of requirements, decisions, risks, dependencies, process changes, and implementation outcomes throughout the delivery lifecycle.
Evaluate emerging technologies, AI capabilities, workflow tools, and system enhancements that may reduce manual effort or improve operational performance.
Serve as a liaison between business and technical teams, supporting communication, readiness, training, adoption, and realization of measurable business value.
Perform other related responsibilities as assigned to support changing business needs.
Requirements
Required Minimum Qualifications
Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.
Minimum of 5 years of experience as a Technical Business Analyst, Systems Analyst, Business Analyst, or in a similar technology-focused role.
Experience gathering and documenting business and functional requirements, user stories, process flows, use cases, and acceptance criteria.
Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and user acceptance testing (UAT).
Demonstrated ability to analyze business processes, workflows, systems, and data to identify opportunities for process improvement.
Excellent analytical, problem-solving, organizational, and critical-thinking skills.
Strong written and verbal communication skills with the ability to effectively communicate with both technical and non-technical stakeholders.
Experience working cross-functionally with business users, developers, project managers, QA teams, and leadership.
Proficiency with business analysis and collaboration tools such as Microsoft Visio, Jira, Confluence, and Microsoft 365.
Preferred Qualifications
Experience supporting AI, automation, machine learning, analytics, or digital transformation initiatives.
Familiarity with APIs, system integrations, cloud platforms, databases, reporting tools, and AI-enabled technologies.
Experience evaluating and implementing workflow automation or business process modernization solutions.
Knowledge of direct mail, print manufacturing, order management, job tracking, data processing, or similar production environments.
Experience facilitating workshops, discovery sessions, and stakeholder meetings.
Experience supporting change management and user adoption for new technology implementations.
Ability to work onsite and collaborate with cross-functional teams in a fast-paced environment.
Travel:
Minimal local travel may be required for meetings, trainings, and/or other business purposes
sg360° does not offer employment-based visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. This policy applies to all applicants, including those whose employment authorization may expire in the future and would require sponsorship to remain employed.
sg360° is an Equal Opportunity Employer.We make employment decisions based on merit, qualifications, and business needs. sg360° does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
sg360° will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.
sg360° can help you identify and connect with your best prospects 1:1, both offline and on. That’s no small feat considering most marketers today have limited access to consumer data. We work with brands from Fortune 50 to mid-market, across over a dozen verticals, to enhance and improve their direct marketing performance. Our clients are amazed at our ability to identify previously unknown, highly profitable audiences that are ready to convert.
Offices: 1351 s. Wheeling Rd, Wheeling, Illinois 60090, US · 385 Gilman Ave., Wheeling, IL 60090, US · 770 s. Wolf Rd, Wheeling, IL 60090, US
Direct MarketingWeb PrintingDirect MailSheetfed Offset PrintingCommercial PrintingDigital PrintingDistribution and Logistics ServicesMailing and Fulfillment ServicesMulti-media MarketingInventory Management
Based on 3673 listings with disclosed salaries, most technology jobs in Illinois pay between $85k–$200k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Illinois right now?
There are currently 4,804 open technology positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Illinois?
Companies currently hiring include Bright Vision Technologies, Allergan, Caterpillar Inc., Northrop Grumman, Abra, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Illinois?
Yes — 2640 of the 4804 open technology positions offer remote or hybrid work (1004 remote, 1636 hybrid).
How do I apply for Technology jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.