Limerick, Munster, Ireland · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Interpersonal Skills, Customer Focus, Oral Communication, Written Communication, Problem Solving
Bengaluru, Karnataka, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Training Delivery, Instructional Design, Trade Life Cycle, Alternative Assets, Cash Operations
Bengaluru, Karnataka, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Business Analysis, Product Ownership, Trade Settlement, Global Custody, Securities Servicing
pune, Maharashtra, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Business Analysis, Fund Accounting, SDLC, Agile, Scrum
pune, Maharashtra, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Fund Accounting, Performance Management, Strategic Planning, Budget Management, Staffing Decisions
Limerick, Munster, Ireland · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Interpersonal Skills, Customer Focus, Oral Communication, Written Communication, Problem Solving
Bengaluru, Karnataka, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Product Backlog Management, SAFe Agile, Trade Settlement Process, Requirements Gathering, Process Modelling
Bengaluru, Karnataka, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Business Analysis, Client Migration, Agile Methodology, Portfolio Valuation, Reconciliation
Bengaluru, Karnataka, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Investment Analysis, Client Relationship Management, Process Improvement, Financial Metrics Interpretation, Data Quality Oversight
pune, Maharashtra, India · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Platform Engineering, DevOps, Technical Leadership, Product Management, CI/CD
Chicago, Illinois, United States · On-site
$48k–$72k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Trade Confirmation, AML, KYC, Client Verification, Share Register Maintenance
Melbourne, Victoria, Australia · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Product Strategy, Product Governance, Market Pricing Analysis, Product Design, Regulatory Compliance
Las Vegas, Nevada, United States · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Fiduciary Principles, Wealth Management, Estate Administration, Relationship Management, Financial Planning
Chicago, Illinois, United States · Hybrid
$62k–$98k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Regulatory Compliance, Risk Assessment, Data Analytics, Policy Development, Communication Skills
Chicago, Illinois, United States · Hybrid
$68k–$112k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: AML, CIP, KYC, EDD, Economic Sanctions Laws
Chicago, Illinois, United States · Hybrid
$62k–$98k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: AML Compliance, Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Know Your Customer (KYC), Economic Sanctions Laws
Houston, Texas, United States · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Banking Operations, Client Relationship Management, Cross Selling, Risk Management, Compliance
Chicago, Illinois, United States · Hybrid
$83k–$141k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: AML, CIP, KYC, EDD, CDD
London, England, United Kingdom · On-site
$100k–$169k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Problem Solving, Data Platform Engineering, Analytical Thinking, Project Leadership, Consensus Building
Chicago, Illinois, United States · Hybrid
$137k–$234k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Human-Centered Design, UI/UX Design, Design Systems, Figma, Storybook
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Manage day-to-day customer relationships via telephone and email within the Transfer Agency Investor Service Centre. Responsibilities include responding to queries, monitoring service level agreements, and mentoring new team members.
Requires strong interpersonal and communication skills with a focus on customer service and accuracy. Experience in a contact center or Transfer Agency environment and proficiency in Microsoft Office are desired.
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Analyst, Investor Services Centre, Transfer Agency Limerick
Role
Transfer Agency (TA) provide administration services to fund management companies covering the full range of Investor servicing functions such as dealing, registration, settlements, distributions, commissions and statements.
The Investor Service Centre (ISC) is the contact centre for the TA department.
Reporting to the Team Leader, as an Analyst you will be responsible for maintaining the day to day relationship with our Customers over telephony and email communication channels. You will work with the wider Team on Customer interactions and also work with the Quality Audit Team to maintain the desired quality service levels.
Principal Responsibilities
Relationships
Direct Reports
No direct reports.
Internal key stakeholders
External key stakeholders
Crucial Skills / Experience
Desired Skills / Experience
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Helping investors navigate changing market environments.
Northern Trust Asset Management is a global investment manager that helps investors navigate changing market environments in efforts to realize their long-term objectives. Entrusted with US$1.4 trillion in assets under management as of March 31, 2026 we understand that investing ultimately serves a greater purpose and believe investors should be compensated for the risks they take — in all market environments and any investment strategy. That’s why we combine robust capital markets research, expert portfolio construction and comprehensive risk management to craft innovative and efficient solutions that seek to deliver targeted investment outcomes. As engaged contributors to our communities, we consider it a great privilege to serve our investors and our communities with integrity, respect and transparency. Northern Trust Asset Management is composed of Northern Trust Investments, Inc., Northern Trust Global Investments Limited, Northern Trust Fund Managers (Ireland) Limited, Northern Trust Global Investments Japan, K.K., NT Global Advisors, Inc., 50 South Capital Advisors, LLC, Northern Trust Asset Management Australia Pty Ltd, and investment personnel of The Northern Trust Company of Hong Kong Limited and The Northern Trust Company. © 2025 Northern Trust Corporation. Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A.
Offices: 50 South LaSalle Street, Chicago, Illinois 60603, US
Helping investors navigate changing market environments.
Northern Trust Asset Management is a global investment manager that helps investors navigate changing market environments in efforts to realize their long-term objectives. Entrusted with US$1.4 trillion in assets under management as of March 31, 2026 we understand that investing ultimately serves a greater purpose and believe investors should be compensated for the risks they take — in all market environments and any investment strategy. That’s why we combine robust capital markets research, expert portfolio construction and comprehensive risk management to craft innovative and efficient solutions that seek to deliver targeted investment outcomes. As engaged contributors to our communities, we consider it a great privilege to serve our investors and our communities with integrity, respect and transparency. Northern Trust Asset Management is composed of Northern Trust Investments, Inc., Northern Trust Global Investments Limited, Northern Trust Fund Managers (Ireland) Limited, Northern Trust Global Investments Japan, K.K., NT Global Advisors, Inc., 50 South Capital Advisors, LLC, Northern Trust Asset Management Australia Pty Ltd, and investment personnel of The Northern Trust Company of Hong Kong Limited and The Northern Trust Company. © 2025 Northern Trust Corporation. Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A.
Offices: 50 South LaSalle Street, Chicago, Illinois 60603, US
