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$24/hr–$34/hr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Holidays, 401(k) With Company Match
Posted 27d ago
~40 hrs/week
Responsibilities
Provide Level 2 technical support and troubleshoot complex hardware, software, and networking issues across multiple dealership locations. Manage endpoint devices, administer user accounts via Active Directory and Microsoft 365, and assist with IT infrastructure projects.
Requirements
Requires 2+ years of hands-on IT support experience and bilingual proficiency in English and Spanish. Candidates must have a valid driver's license and proficiency in Windows OS, Microsoft 365, and networking fundamentals.
Full job description
About Dream Motor Group
Dream Motor Group is a fast-growing, multi-location automotive dealership group with a presence across Florida, Alabama, Tennessee, and beyond. Our Miami locations include Mercedes-Benz of Coral Gables, Mercedes-Benz of Cutler Bay, and additional sites in Doral.
The Role
We're looking for an experienced Level 2 IT Support Technician to join our Miami-based IT team. In this role, you'll handle escalated technical support, assist with IT infrastructure and project work, and serve as a key resource for our dealership staff across multiple locations. You'll work closely with the rest of our IT team to keep our systems running.
Responsibilities
Provide Level 2 front-line technical support
Troubleshoot and resolve complex problems related to hardware, software, networking, and business applications
Deploy, configure, and manage endpoint devices including desktops, laptops, tablets, and printers
Support network infrastructure including managed switches, wireless access points, VLANs, and firewalls
Administer user accounts and devices via Active Directory, Microsoft 365, and MDM platforms
Assist with IT projects such as equipment rollouts, system migrations, and new location setups
Support dealership management systems and automotive-specific software
Coordinate with third-party vendors on repairs, replacements, and escalated technical issues
Maintain accurate documentation of assets, configurations, and ticket resolutions
Uphold IT security policies and support compliance initiatives
Requirements
Proficiency with Windows OS, Microsoft 365, and Active Directory / Azure AD
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, switching)
CompTIA A+, Network+, or equivalent preferred
Experience supporting users in a multi-site or high-volume environment
Strong interpersonal and communication skills, both written and verbal — you'll interact with non-technical staff regularly
Maintain a high level of professional personal appearance, grooming and conduct
Ability to lift and install 50lbs of equipment
Valid driver's license — required
Ability to get to all our locations in the Miami area
2+ years of hands-on IT support experience
Bilingual English/Spanish — required
Preferred Qualifications
Experience with enterprise networking platforms
Familiarity with MDM solutions (e.g., Mosyle, Intune)
We are obsessed with our culture which is laser focused on creating an unrivaled customer experience.
Industry
Automotive
Company size
1,001-5,000 employees
Founded
2005
Headquarters
Nashville, Tennessee
LinkedIn followers
796
We are obsessed with our culture which is laser focused on creating an unrivaled customer experience. We are a luxury retailer, not a car dealer and we measure ourselves in that light. I am certain you will feel how differently we behave and how proud we are of the experiences we deliver to our cherished customers each and every time you interact with our like-minded and like-hearted team.
We have luxury automobile dealerships in 5 states located exclusively in the south. We have access to thousands of vehicles just a quick drive away so if there is anything you want we can get it for you fast. This also gives us the ability to give you more money for your trade-in as we can move your vehicle to the optimal location to maximize its value.
We have designed our unique and ultra-modern facilities around your needs. Every corner of the dealership was conceived with your convenience and comfort in mind. We spared no expense to ensure you feel at home. We have “over the top” amenities like complimentary massage chairs, and gourmet ice cream, juice and coffee bars. We provide you with brand new loaner vehicles so you are always comfortable and safe.
Possibly the most important reason why you should choose to do business with us is our sense of civic responsibility. We support various charities throughout our community and give generously.
Offices: 2300 Knights of Columbus Blvd, Nashville, Tennessee 37217, US · 734 Envious Ln, Nashville, Tennessee 37217, US · 10949 Airline Hwy, Baton Rouge, Louisiana 70816, US · 16917 Interstate 45, The Woodlands, Texas 77380, US · 750 Mercedes Way, Irondale, AL 35210, US
Luxury ShoppingMercedes-BenzFerrariINFINITICar DealershipClient Relationsand Official FerrariAutomotiveIndustrialIndustrial Automation
Based on 2515 listings with disclosed salaries, most technology jobs in Florida pay between $77k–$197k per year. Individual offers vary with seniority, company size, and specialization.
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