Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Analyst, College Access and Preparedness Operations
New York, New York, United States · On-site
$70k–$80k/yr
Mid level
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Skills: Program Management, Cross-functional Integration, Release Management, Pilot Design, Change Management
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporte…
Skills: Accounts Payable, Financial Operations, AI Automation, Process Redesign, Advanced Excel
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Director of Operations | Multi-Site Food Manufacturing Leader
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Description The Regional Manager is responsible for the operational and financial performance of the company's apartment community portfolio at the property level, ensuring operational efficiency, profitability, and comp…
Director of Food Safety & Quality Assurance (FSQA) – Multi-Site Food Manufacturing Leader
Town of West Seneca, New York, United States · On-site
$125k–$150k/yr
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Rosina Food Products is growing, and we’re looking for a strategic Director of Food Safety & Quality Assurance to lead enterprise-wide food safety, regulatory compliance, and quality initiatives across multiple man…
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$165k–$175k/yr
Full-time
Full benefits program, Professional growth opportunities
Posted 5d ago
~40 hrs/week
Responsibilities
The Director of Operations Excellence defines and executes the vision, strategy, and operating standards for school operations across the network. They lead a team of Regional Operations Managers to ensure consistent operational excellence and strategic alignment with network leadership.
Requirements
Requires 10+ years of progressive leadership experience in complex multi-site environments such as operations, education, or consulting. Candidates must demonstrate a proven ability to lead other leaders and scale operational systems across a large organization.
Full job description
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Success Academy's dual mission is to build world-class schools that empower children to thrive in college and in life, and to advocate for policies that expand access to educational opportunity.
The Director of School Operations plays a critical role in advancing that mission by ensuring every school has the operational foundation necessary to deliver an exceptional experience for scholars, families, and staff.
This leader is responsible for defining and executing the vision, strategy, talent model, and operating standards for School Operations across the network. They oversee a team of Regional Operations Managers (ROMs) and are accountable for developing leaders who can build high-performing operational teams, create outstanding school environments, and consistently execute at a high level.
The Director serves as the senior operational partner to network leadership, balancing immediate operational needs with long-term organizational strategy. They ensure School Operations has the talent, systems, resources, and accountability structures necessary to support school excellence at scale.
The Director ensures operational excellence is not simply a support function, but a strategic advantage that enables school leaders and teachers to focus on delivering extraordinary outcomes for scholars.
Success in this role is measured not by the performance of individual schools, but by the strength of the operating model, the effectiveness of the leaders within it, and the consistency of outcomes delivered across the network.
Summary of Key Responsibilities
Leadership of Regional Operations Managers
Leads, develops, and manages a team of Regional Operations Managers.
Builds leadership capability by coaching leaders of leaders.
Establishes performance expectations, accountability systems, and development plans for ROMs.
Drives succession planning and long-term talent strategy across School Operations.
Creates a culture of ownership, follower-ship, and operational excellence throughout the organization.
Ensures ROMs are effectively developing Business Operations Managers and school-based operations teams.
Identifies, develops, and retains top operational talent across the network.
Strategic Leadership & Organizational Design
Defines and executes the long-term vision and strategy for School Operations.
Designs organizational structures, talent models, and operating systems that enable school success at scale.
Anticipates future organizational needs and proactively builds capabilities to support growth.
Evaluates the effectiveness of the operating model and continuously improves it.
Leads large-scale operational transformation efforts and organizational change initiatives.
Partners with senior leadership to shape network-wide strategy and priorities.
Operational Excellence
Establishes operational standards and accountability measures across the network.
Ensures schools consistently deliver strong outcomes across facilities, safety, compliance, enrollment, family experience, financial management, and operational execution.
Uses data and performance metrics to identify trends, prioritize interventions, and drive continuous improvement.
Creates systems that allow operational excellence to be measured, scaled, and sustained.
Builds a culture of noticing, problem-solving, and accountability at every level.
Cross-Functional Leadership
Serves as the primary operational thought partner to network leadership.
Builds strong partnerships across Schooling, Enrollment, Facilities, Technology, Finance, People, Family Engagement, Supply Chain, and other network teams.
Influences organizational decision-making through operational expertise and insight from schools.
Ensures cross-functional initiatives are designed with implementation realities in mind.
Clarifies ownership and accountability across teams to improve execution and reduce complexity.
Aligns stakeholders around priorities, resources, timelines, and expected outcomes.
Talent Strategy & Capability Building
Develops long-term talent pipelines for School Operations leadership.
Defines leadership competencies, performance expectations, and development pathways.
Creates systems that strengthen management capability and leadership effectiveness.
Ensures leaders have the skills, tools, and support necessary to succeed.
Systems, Innovation & Continuous Improvement
Evaluates the effectiveness of operational programs, systems, and processes.
Leads the design and implementation of tools, workflows, and standards that improve execution.
Identifies opportunities to simplify work, eliminate inefficiencies, and increase consistency.
Leverages data, technology, and innovation to improve operational outcomes.
Ensures School Operations evolves to meet the changing needs of schools and the organization.
Financial Stewardship
Oversees operational budget performance across the network.
Ensures leaders understand financial expectations and manage resources responsibly.
Partners with Finance to develop forecasting, reporting, and accountability systems.
Aligns investments and staffing decisions to organizational priorities and school needs.
Identifies risks, opportunities, and resource allocation strategies that strengthen operational performance.
Key Job Dimensions & Scope
Strategic leadership of School Operations across the Success Academy network.
Direct leadership and development of Regional Operations Managers.
Leadership of leaders responsible for operational performance across multiple schools and regions.
Accountable for operational outcomes, talent strategy, organizational design, and leadership development.
Senior cross-functional influencer and thought partner to network leadership.
Responsible for scaling systems, standards, and capabilities across the organization.
Balances immediate operational realities with long-term organizational priorities.
Frequent travel between schools and network locations.
Knowledge, Skills, and Experience
Leadership
Proven ability to lead leaders and build high-performing teams.
Demonstrated success coaching, developing, and managing senior leaders.
Ability to create follower-ship, accountability, and ownership across a large organization.
Strong judgment in talent assessment, succession planning, and organizational design.
Strategic Thinking
Exceptional strategic planning and systems-thinking capabilities.
Ability to connect day-to-day execution with long-term organizational outcomes.
Skilled at navigating ambiguity, competing priorities, and organizational complexity.
Experience leading large-scale organizational change and transformation efforts.
Operational Excellence
Deep understanding of operational systems, performance management, and continuous improvement.
Strong analytical skills and ability to leverage data to drive decisions.
Experience building scalable systems, standards, and accountability frameworks.
Ability to drive operational excellence across multiple sites, teams, or business units.
Influence & Collaboration
Exceptional communication, relationship-building, and influencing skills.
Ability to drive alignment across diverse stakeholders and competing priorities.
Strong executive presence and ability to influence without direct authority.
Skilled at building trust and credibility across all levels of an organization.
Business Acumen
Experience managing budgets, forecasting, resource allocation, and organizational investments.
Strong problem-solving and decision-making skills.
Ability to balance organizational priorities while maintaining a relentless focus on scholar outcomes.
Preferred Experience
10+ years of progressive leadership experience in operations, education, consulting, military leadership, hospitality, retail, healthcare, or other complex multi-site environments.
Experience leading leaders across multiple regions, business units, or locations.
Experience designing organizations, building talent systems, and driving transformational change.
Demonstrated success scaling teams, systems, and operational performance across a large organization.
Experience partnering with senior executives to drive enterprise-wide initiatives and organizational effectiveness.
Exact compensation may vary based on skills and experience.
Compensation Range
$165,000—$175,000 USD
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 22,000 K-12 students in New York City. Our network of 59 free, public charter schools is looking for diverse, ambitious, talented people like you to join our team!
Starting on your first day, you’ll receive world-class training and mentorship while working in a collaborative environment with passionate colleagues. As part of the Success Academy team, you will have ample growth opportunities within our network — including leadership roles.
Success Academy is seeking candidates from all majors and backgrounds. All interviews are virtual, and a degree in Education is not required to teach. If you graduated or will be graduating with a bachelor's degree between Dec 2025 and Dec 2026, we encourage you to apply!
We encourage you to look at our current openings and consider applying.
Offices: 95 Pine Street, Floor 6, New York, NY 10005, US
charter school management and education reformCharter SchoolsEducationNon Profit
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