White Plains, New York, United States · Hybrid
$81k–$97k/yr
Location Designation: Hybrid - 6 days per month Work Schedule and Location: This is a hybrid position based out of our White Plains, NY office. Team members are expected to work onsite one day per week (Wednesdays), with…
Skills: Disability claims management, Policy interpretation, Analytical skills, Problem-solving, Customer service
New York, New York, United States · Hybrid
$45k–$52k/yr
Location Designation: Hybrid - 2 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more …
Skills: Inbound call center, Customer service, Short-term disability, Long-term disability, Salesforce
New York, New York, United States · Hybrid
$81k–$116k/yr
Location Designation: Hybrid - 3 days per week Role Overview: The Business Analyst will play a foundational role on a newly formed Discovery team, focused on uncovering, documenting, and analyzing existing business proce…
Skills: Business process discovery, Process documentation, Life insurance, Facilitation, Interviewing
New York, New York, United States · Remote Solely
$75k–$95k/yr
Location Designation: Fully Remote Role Overview: The Data Exchange Specialist is responsible for managing the overall process, practice, and project implementation of electronic data interfaces with New York Life client…
Skills: Data exchange, Electronic data interfaces, Data integration, File architecture, Data validation
New York, New York, United States · Hybrid
$81k–$104k/yr
Location Designation: Hybrid - 3 days per week Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops an…
Skills: Retirement plan administration, Defined contribution, Defined benefit, Cash balance, Deferred compensation
New York, New York, United States · Hybrid
$81k–$105k/yr
Location Designation: Hybrid - 3 days per week Senior Tax Associate – State Tax Transformation (Hybrid) What You'll Do: • Lead tax transformation initiatives by leveraging automation, AI, and data analytics to streamline…
Skills: State & Local Tax, Tax automation, Data analytics, Microsoft Excel, Power Query
New York, New York, United States · Remote Solely
$100k–$143k/yr
Job Requisition ID: 94484 Location Designation: Fully Remote Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our fiel…
Skills: Insurance sales, Wholesaling, Financial services, Disability insurance, Sales strategy
New York, New York, United States · Hybrid
$180k–$190k/yr
Job Requisition ID: 94522 Location Designation: Hybrid - 3 days per week Role Overview The Zone Sales Officer is a senior sales leader responsible for driving sustainable, diversified growth across New York Life's core p…
Skills: Sales leadership, Strategic planning, Talent development, Life insurance, Annuities
New York, New York, United States · Hybrid
$100k–$143k/yr
Job Requisition ID: 94369 Location Designation: Hybrid - 3 days per week Role Overview: The Senior Associate is a key member of the Field Compensation team responsible for supporting the administration, execution, and co…
Skills: Varicent, Incentive compensation management, Data analysis, System configuration, Regression testing
New York, New York, United States · Remote Solely
Job Requisition ID: 94484 Location Designation: Fully Remote Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our fiel…
Skills: Insurance sales, Wholesaling, Financial services, Disability insurance, Sales strategy
New York, New York, United States · Hybrid
$65k–$93k/yr
Location Designation: Hybrid - 3 days per week Operations Coordinator What You'll Do: Team Support • Coordinate internal team meetings and events • Assist with coordination of projects as needed and maintain proper docum…
Skills: Calendar management, Travel coordination, Expense reporting, Project coordination, Administrative support
San Antonio, Texas, United States · On-site
Build a career that’s designed to last. For over 180 years, New York Life has helped individuals, families, and businesses navigate life’s financial decisions through changing markets and generations. As a Financial Prof…
Skills: Networking, Client relationship management, Financial planning, Sales, Prospecting
San Antonio, Texas, United States · On-site
$60k–$280k/yr
Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’l…
Skills: Management, Leadership, Career Development, Communication, Problem Solving
New York, New York, United States · Hybrid
$81k–$116k/yr
Job Requisition ID: 94559 Location Designation: Hybrid - 3 days per week Actuarial Assistant This role is part of the actuarial development program. We provide our actuarial trainees with a broad background in both theor…
Skills: Actuarial science, Data science, Mathematics, Statistics, Economics
New York, New York, United States · Hybrid
$160k–$229k/yr
Location Designation: Hybrid - 3 days per week When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about bei…
Skills: Financial strategy, Technology finance, Business partnership, Investment governance, Financial planning
Glendale, California, United States · On-site
Job Requisition ID: 94258 Location Designation: Fully Onsite Business / Role Overview: New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually ever…
Skills: Performance management, Coaching, Facilitating groups, Sales training, Prospecting
Bend, Oregon, United States · Remote OK
$84k–$129k/yr
Benefits: 401(k) Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Turn Your Competitive Edge Into a Career with New York L…
Skills: Sales, Business development, Client relationship management, Financial planning, Networking
Bend, Oregon, United States · Remote OK
$70k–$102k/yr
Benefits: 401(k) Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Join the team at New York Life - Central Oregon! At New …
Skills: Financial planning, Sales, Business development, Networking, Client relationship management
Pittsburgh, Pennsylvania, United States · Hybrid
$50k–$72k/yr
Location Designation: Fully Onsite Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workf…
Skills: Claim Management, Critical Thinking, Case Planning, Medical Documentation Review, Customer Service
Spokane, Washington, United States · On-site
$50k–$65k/yr
Job Requisition ID: 94498 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Customer Service, Office Administration, Relationship Building, Communication, Problem Solving
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The Senior Associate is responsible for evaluating disability claims, determining liability, and managing a caseload of 125-150 claims. They also adjudicate specialized claims and communicate with various stakeholders to resolve complex issues.
Candidates must have 5-7 years of disability claims experience and strong analytical and communication skills. Proficiency in Microsoft Office is required, and a bachelor's degree is preferred.
Location Designation: Hybrid - 6 days per month
Work Schedule and Location: This is a hybrid position based out of our White Plains, NY office. Team members are expected to work onsite one day per week (Wednesdays), with one additional onsite day per month for team meetings or business activities.
Business Unit Overview:
As part of New York Life’s Group Membership Association Division, you'll be working with the nation’s No. 1 provider of life and disability income insurance solutions for association/affinity programs. Beyond the tailored life and disability income insurance solutions you provide, your work fosters a sense of community and shared support within affinity groups.
Role Overview:
The Senior Associate, Claims is responsible for evaluating disability claims and determining liability and eligibility for initial and ongoing benefits. This role independently manages a caseload of approximately 125–150 claims of varying complexity while ensuring accurate application of policy provisions, timely claim management, and a high level of customer service. The Senior Associate also adjudicates HIP, Office Overhead, and Critical Illness claims and works closely with claimants, physicians, attorneys, administrators, and other stakeholders to gather information, resolve complex issues, and support sound claim decisions.
What You'll Do:
What You'll Bring:
Required Skills
Preferred Skills
Pay Transparency
Salary Range: $81,000-$97,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
Job Requisition ID: 94583
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
