Enrollment Specialist Big Brothers Big Sisters of Eastern MA
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Mid level
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Enrollment Specialist Big Brothers Big Sisters of Eastern MA
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, associate degree, bachelor degree
Posted 19d ago
Apply by Oct 20
~40 hrs/week
Responsibilities
The role involves assessing and matching volunteers with youth and families through interviews, reference checks, and home visits. The specialist is responsible for facilitating initial placements and maintaining detailed documentation to ensure safe and successful mentoring relationships.
Requirements
Candidates need a high school diploma with 4+ years of experience, an associate degree with 2+ years, or a bachelor's degree with 6+ months of relevant experience. Must have the ability to travel across the Boston area and be available to work some evenings and weekends.
Full job description
At Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) we believe that every child deserves to have a mentor in their corner and to ignite and defend their potential. That's why we are committed to promoting the healthy development of children through the nurturing of continuing, one-to-one friendships with caring responsible adults, supported by trained professional staff. To accomplish this we partner with schools, workplaces, and volunteers all over Eastern Massachusetts to bring our program and services closest to youth who need them.
As a Program Services Coordinator – Youth Volunteer Enrollment you will play a unique and essential role in the creation and sustenance of our Big/Little relationships. You will conduct thorough interviews with all interested parties and other key process steps such as reference checks, collateral contacts, review of legal information, writing quality assessments and outlining future support/coaching. Ultimately, you will be responsible with the placement and supporting of prospective volunteers and youth/families.
Candidates will have the option of working remotely some of the time, but will be expected to travel to constituents' homes and sites where our programs are hosted.
Key Responsibilities
Assess volunteers and families through virtual, in-office, or home visit interview(s). Contact references and collateral persons connected with the interested party and assess skills/needs to determine appropriateness for enrollment in our programs.
Carefully and thoughtfully prepare each interested party in order to make them ready to participate in our program and coordinate the “matching” process.
Facilitate the initial placement (“match meeting”) between each volunteer, youth, the youth’s parent/guardian, and our agency support staff.
Document clearly and in a timely manner all information obtained through the assessment and matching process and maintain accurate records for volunteers and families.
Advocate for volunteers and youth seeking placement that may not be readily available and maintain regular communication with them to ensure the most up-to-date information when placement options become available.
Collaborate closely with other service delivery staff to build agency knowledge/awareness and enable the most children to be successfully served.
Constantly look after the safety of our youth and inform management of any critical youth and family incidents and potential issues that may impact our services.
Represent Big Brothers Big Sisters of Eastern Massachusetts throughout the communities we serve and in public.
Participate in different site-wide initiatives to drive engagement in topics of diversity, equity and inclusion
Be a part of a true team - together with your peers work on projects and events that will drive enhancements and improvements
Basic Qualifications
Bachelors degree with 6+ months of relevant work experience, Associate's degree or two years of higher education experience with 2+ years of relevant work experience, or High School diploma/GED with 4+ years of relevant work experience
Ability to travel to sites where our programs are hosted across the Boston area and to constituents' homes as needed
Availability to work full-time. Hours may include evenings and weekends
Access to reliable internet and phone connections to perform work remotely
Familiarity with Office 365 (excel, word, PowerPoint, etc.)
Desired Qualifications
Ability to speak Spanish
Bachelor’s degree with one or more years of work experience, preferably in youth development, volunteer or program management, and/or education
Ability to work some nights (until 7-8pm) and on some weekends
Demonstrated comfort and ability to work with and motivate a wide variety of people, including youth and adults, with a preference for candidates with experience in racially, ethnically, and socio-economically diverse urban and/or recent immigrant communities
Ability to successfully work independently and in a team environment
Enthusiasm, creativity, a positive sense of humor, and a “can-do” attitude
Proven organization and time management skills to complete a high volume of varied responsibilities in a fast-paced setting
Excellent strategic problem-solving ability with a positive, “can-do” attitude
For more than 60 years, Big Brothers Big Sisters of Eastern Massachusetts has worked to ensure that every child has the support from caring adults that they need for healthy development and success in life. Big Brothers Big Sisters of Eastern Massachusetts makes meaningful, monitored matches between adult volunteers ("Bigs") and children ("Littles"), ages 7 through high school graduation, in communities across Massachusetts Bay. We develop positive relationships that have a direct and lasting effect on the lives of young people.
The mission of Big Brothers Big Sisters of Massachusetts Bay is to partner with under-resourced families to provide their children with transformational, one-to-one professionally-supported relationships with caring adult mentors, so that their children will thrive.
Here's the proof. National research has shown that positive relationships between Littles and their Bigs have a direct and measurable impact on children’s lives. By participating in our programs, Little Brothers and Sisters are:
-more confident in their schoolwork performance
-able to get along better with their families
-46% less likely to begin using illegal drugs
-27% less likely to begin using alcohol
-52% less likely to skip school.
Please explore our site and learn more about our history, staff, service areas, boards and advisory committees, read our mission statement, or view current job openings.
Offices: 184 High Street, 3rd Floor, Boston, MA 02110, US
How much do Management & Leadership jobs in Massachusetts pay?
Based on 10693 listings with disclosed salaries, most management & leadership jobs in Massachusetts pay between $80k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Massachusetts right now?
There are currently 17,432 open management & leadership positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Massachusetts?
Companies currently hiring include Domino's, MassDEP, CVS Health, State Street, Mass General Brigham, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Massachusetts?
Yes — 5655 of the 17432 open management & leadership positions offer remote or hybrid work (1297 remote, 4358 hybrid).
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