Bay County, Florida, United States · On-site
Description: The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations. This …
Skills: Customer Service, Route Optimization, Scheduling, Operations Management, Problem Solving
Orlando, Florida, United States · On-site
JOB TITLE: Landscaping Account Manager LOCATION: Orlando, FL COMPANY OVERVIEW: Exclusive Landscaping Group is a premier, full-service landscape, irrigation, and landscape construction company, proudly serving multiple re…
Skills: Account management, Operations management, Team leadership, Project management, Customer service
Jacksonville, Florida, United States · On-site
$60k–$65k/yr
The starting pay for this position is starting at $60,000 - $65,000/annually. This position is also eligible for participation in performance-based bonus rewards. What can you expect? * Real work/life hours of operation.…
Skills: Leadership, Financial management, Food safety, Customer experience, Team management
Tampa, Florida, United States · On-site
$20/hr–$23/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Leasing, Customer service, Property management, Communication, Problem-solving
Niceville, Florida, United States · Hybrid
Position Summary Odyssey Systems has an exciting opportunity for a Program Control Analyst to support our expanding operations in the Niceville, FL area. This role offers a chance to make a direct impact in a fast-paced,…
Skills: Financial Planning, Financial Analysis, Program Management, Microsoft Excel, Contract Execution
Tampa, Florida, United States · Hybrid
The Field Service Manager is responsible for the on-site installation management, commissioning, operation, and maintenance of water and wastewater treatment systems, including but not limited to MBR, RO, UF, MBBR, DAF, …
Skills: Water treatment, Wastewater treatment, Field management, Commissioning, Project management
West Palm Beach, Florida, United States · Remote OK
$141k–$187k/yr
As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has b…
Skills: Key account management, Strategic planning, Sales forecasting, Business development, Relationship management
Ferry Pass, Florida, United States · On-site
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Skills: Customer service, Sales, Inventory management, Cash handling, Property maintenance
Tampa, Florida, United States · On-site
What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell …
Skills: Staffing, Training, Scheduling, Micros System, Guest Services
Florida, United States · On-site
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work ever…
Skills: Project controls, Project planning, Cost control, Schedule control, Forecasting
Pensacola, Florida, United States · On-site
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Skills: Customer service, Sales, Inventory management, Cash handling, Bank deposits
Sun City Center, Florida, United States · On-site
$47k–$55k/yr
What You'll Do As a Restaurant Manager, you'll partner with the General Manager to oversee daily restaurant operations and ensure our guests receive outstanding service every visit. Key Responsibilities ✔ Lead daily rest…
Skills: Restaurant Management, Leadership, Team Development, Food Safety, Inventory Management
Coral Gables, Florida, United States · On-site
Facility Name: Kindred Hospital South FL- Coral Gables Schedule: Full Time Your experience matters Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to …
Skills: Clinical leadership, Staff supervision, Budget development, Quality management, Program development
Clay County, Florida, United States · On-site
$79k–$99k/yr
PermaBASE Building Products, LLC an immediate opening for an Environmental, Health & Safety Manager at our Jacksonville, FL location. This position will report to the plant manager. JOB SUMMARY: The Plant Environmental H…
Skills: Environmental health and safety, Regulatory compliance, OSHA standards, EPA regulations, Incident investigation
Orlando, Florida, United States · On-site
$83k–$133k/yr
As Head of School, you will lead a Bezos Academy with children ages three through five as part of a multi-state network of high-quality Montessori-inspired preschools in under-resourced communities offered at no cost to …
Skills: School leadership, Montessori philosophy, Staff development, Teacher coaching, Student recruitment
Miami-Dade County, Florida, United States · On-site
BEL Promo is looking for a self-starting, results-driven sales professional to grow and expand an assigned portfolio of strategic and growth accounts. As the National Sales Manager, you will be responsible for developing…
Skills: Strategic account management, Business development, Sales strategy, Account planning, Data analysis
Miami-Dade County, Florida, United States · On-site
BEL Promo is looking for a self-starting, results-driven sales professional to grow an assigned portfolio of strategic and growth accounts. As the National Sales Lead, you will identify new opportunities, expand customer…
Skills: Strategic account management, Business development, Sales strategy, Account intelligence, CRM management
Lakeland, Florida, United States · On-site
$59k–$82k/yr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail management, Customer service, Organizational skills, Interpersonal skills, Problem solving
Jacksonville, Florida, United States · On-site
$60k–$65k/yr
The starting pay for this position is starting at $60,000 - $65,000/annually. This position is also eligible for participation in performance-based bonus rewards. What can you expect? * Real work/life hours of operation.…
Skills: Leadership, Financial management, Food safety, Customer experience, Team management
Daytona Beach, Florida, United States · On-site
We are seeking a highly motivated, energetic, and sales-driven individual to join our team as a Fitness Sales Director. Although this position oversees the personal training department, its primary focus is generating pe…
Skills: Sales, Customer service, Relationship building, Fitness consultation, Goal assessment
Bay County, Florida, United States • On-site
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The Route & Service Coordinator manages customer interactions, schedules service appointments, and optimizes routes for field service technicians. This role also maintains accurate customer records and provides administrative support to ensure operational efficiency.
Candidates must have a high school diploma or equivalent, with an Associate’s or Bachelor’s degree preferred. Proficiency in systems like Salesforce or IFS and strong organizational skills are required for this fast-paced environment.
Description:
The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations. This role ensures efficiency and accuracy in scheduling, account management, and operational processes, contributing to an excellent customer experience.
Specific Job Function:
Customer Interaction & Support
• Handle inbound and outbound customer calls with professionalism and empathy.
• Greet and assist walk-in customers.
• Resolve customer inquiries, concerns, and complaints efficiently.
• Schedule service appointments/deliveries and follow-up communications.
• Conduct outbound calls to generate revenue and promote services.
Service/Route Coordination & Scheduling
• Create and manage service tickets, preventive maintenance actions, and work orders.
• Review service schedules and assign tasks to field service technicians.
• Optimize routes for field service teams to ensure minimal travel time and maximum efficiency.
• Adjust schedules as needed based on availability, emergencies, or cancellations.
• Track service completion and follow up on open work orders. Process and review work orders to ensure accuracy and compliance.
• Collaborate with field teams to resolve scheduling conflicts and operational issues. Assist field teams with support requests and maintain effective communication.
Account & Equipment Management
• Set up and maintain accurate customer records in the system.
• Process customer cancellations and ensure proper documentation. Facilitate the collection of equipment after cancellations and update account statuses.
• Coordinate the collection or replacement of rental equipment.
Operational & Administrative Support
• Monitor call volumes and identify support needs.
• Assist with special projects and reporting as required.
• Continuous Improvement & Training
• Propose process improvements to enhance efficiency and customer satisfaction.
• Contribute to team discussions to optimize operational workflows and identify improvement opportunities.
• Participate in ongoing training and development initiatives.
• Support special projects and initiatives as assigned by management.
Qualifications:
• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proficiency in IFS, Salesforce, or similar systems, with strong Microsoft Office Suite skills.
• Excellent verbal and written communication for effective customer and team interactions.
• Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• Proven problem-solving abilities to address scheduling and operational challenges.
• Attention to detail and accuracy in managing records, invoices, and schedules.
• Previous experience in customer service, route coordination, or operations (preferred).
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Resourcefulness Customer Focus Team Player
Attention to Detail Integrity Organizational/Planning
Communication Analytical Judgment/Decision Making
#LI-AC2
Water you love.
Consolidated Water Group, LLC. is a company based out of Ocala, Florida. A Business Unit of Culligan International with 30 dealerships located throughout Florida, Georgia, Alabama and South Carolina. Specializing in Water Softeners, Water Filters, Drinking Water, Commercial Filtration, Reverse Osmosis, Bottled Water Delivery, Bottle-Free (R) Water Coolers and Water Technology.
Offices: 44 SE 1st Ave, 311, Ocala, Florida 34471, US · 4681 Franchise St, North Charleston, South Carolina 29418, US · 2232 Dunn Ave, Daytona Beach, Florida 32114, US · 424 S Babcock St, Melbourne, Florida 32901, US · 604 College St, Jacksonville, Florida 32204, US
View all jobs at Culligan by Consolidated Water Group, LLC.Based on 5935 listings with disclosed salaries, most management & leadership jobs in Florida pay between $62k–$167k per year. Individual offers vary with seniority, company size, and specialization.
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