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Full-time
professional certificate
Industry-leading discounts, Complimentary Cook School classes, Longevity holiday benefit, Option to purchase additional annual leave, Employee Assistance Programme (EAP), London Living Wage
Posted 21d ago
~40 hrs/week
Responsibilities
The HR Coordinator will manage end-to-end recruitment, payroll coordination, and general HR administration across stores and support teams. They will also provide support on employee relations, performance management, and the organization of company events.
Requirements
Candidates need a minimum of 2 years of HR experience and a strong understanding of UK employment law. A CIPD qualification and previous experience in retail or hospitality are preferred.
Full job description
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We provide quality-tested products for the kitchen and table, alongside in-depth knowledge, advice and inspiration through our stores, online shop, and cook school. Borough Kitchen has five stores across London and a significant e-commerce presence. We search within the UK and around the world for the best products; each piece is meticulously chosen and tested based on function, quality, and durability. Our commitment has won us a unique, trusted position in the industry and strong partnerships with premium brands. We put a lot of care into the work we do, and are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers.
We are seeking a motivated and organised HR Coordinator to join our team and support the day-to-day running of HR across the business. Working closely with the HR Director and wider management team, this is a varied, hands-on role covering recruitment, HR administration, payroll coordination, employee relations support, and wider people processes across our stores, cook school and support teams.
We are looking for someone who is approachable, organised, proactive, and enjoys working with people. This role would suit an experienced HR Administrator, HR Coordinator or HR Officer looking to broaden their generalist HR experience within a growing business. An interest in cooking and entertaining would be a real advantage.
Key Responsibilities
Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, offers, and onboarding
Provide support to managers on employee relations matters, performance management, absence management, and conflict resolution (with support from an external legal advisor where required)
Support team initiatives and company events that contribute to a positive working environment
Coordinate training and development activities to support employee growth
Process monthly payroll in collaboration with our external payroll provider
Assist with the administration of employee benefits and compensation processes
Help ensure our HR processes and practices remain up to date and compliant
Prepare and maintain HR reports and metrics for management review
Coordinate new starter inductions and annual performance reviews
Assist with maintaining HR policies and procedures in line with company objectives
Support the annual salary review process alongside the HR Director and Co-Founders
Organise company events, including Summer and Winter parties
Provide general HR administrative support and assist with ad hoc HR projects
Minimum of 2 years’ experience within HR or a similar people-focused role
Previous experience within retail or hospitality is advantageous
Strong understanding of UK employment law and HR best practices
Experience supporting recruitment and onboarding processes
Excellent interpersonal and communication skills
Strong organisational skills with the ability to manage multiple priorities
A proactive and solutions-focused approach
Ability to work independently and collaboratively in a fast-paced environment
CIPD qualification is preferred
Industry-leading discounts across our portfolio of trusted, high-quality brands
Complimentary Cook School classes
Longevity holiday benefit
Option to purchase additional annual leave
Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it.
We are a proud London Living Wage employer. This accreditation reflects our commitment to supporting our team not just as employees, but as valued experts in cooking and dining.
Borough Kitchen is an equal opportunities employer. We are committed to treating all our employees fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. We value and respect every team member, whether you're part-time or on a fixed-term contract.
Related keywords
CIPDUK Employment LawHR GeneralistRetailHospitalityPayrollOnboardingEmployee RelationsPerformance ReviewsHR MetricsComplianceLondon Living Wage
Cook shop and cook school with a focus on high-quality tools for the kitchen and table, and technique-driven classes.
Industry
Retail
Company size
51-200 employees
Founded
2013
Headquarters
Islington, England
LinkedIn followers
4,565
Our Cook Shops cater to the urban chef to provide everything needed for at-home entertaining - from the kitchen to the table. Our passion is around finding the best tools for the job from around the globe, with a focus on quality, functionality and durability. We tightly edit the range to offer the Best of the Best and, where there is a high-quality value alternative, the Best of Value. We are known for rigorously testing and selecting the best products in each category.
We opened our first shop at Borough Market in September 2013 and our second shop in Hampstead in May 2015. We launched our first Cook School in Hampstead in October 2015 and then relaunched our online store boroughkitchen.com in November 2015. In April 2016 we opened a Chiswick shop and Cook School in London, W4.
Our flagship store in Islington Square opened in October 2020 and features our most comprehensive range of products and our largest, most central Cook School. All three of our Cook Schools are powered by Gaggenau's top-of-the-range kitchen equipment.
We cater to the urban at-home chef to provide everything that's needed for entertaining, from the kitchen to the table. It's about a shared passion for cooking and eating together - whether having friends around for a Friday night supper or family around for a Sunday roast.
We all share a passion for food and hosting and are always looking to welcome like-minded people to our team.
Offices: 129c Upper Street, Islington, England, GB · 16 Borough High Street, London, Greater London SE1 9QG, GB · 1B-1C Hampstead High Street, London, Greater London NW3 1RG, GB · 186 Chiswick High Road, London, Greater London W4 1PP, GB
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