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Manage the full client lifecycle for Financial Risk Analytics solutions, from onboarding and implementation to business-as-usual support. Coordinate across technical teams to troubleshoot system issues, perform data validation, and ensure stable client operations.
Requires a technical degree in Computer Science, Engineering, or Finance with experience in cloud technologies (AWS), Python, and REST APIs. Preference is given to candidates with knowledge of financial risk domains and project management certifications like Prince 2.
The Team:
At S&P Global, our Financial Risk Analytics team provides state-of-the-art products and solutions to help financial institutions measure and manage their counterparty credit risk, market risk, regulatory risk capital, and derivative valuation adjustments. Our innovative technology stack includes a fully vectorized pricing library, machine learning, and big data solutions, enabling scalability and precision. Our products are trusted by the largest tier-one banks as well as smaller niche firms globally.
Responsibilities and Impact:
This position is for a London-position within the FRA team, combining client implementation, project coordination, product support, data analysis, and operational delivery across FRA solutions. The role supports the full client lifecycle, from onboarding and implementation through to business-as-usual support, testing, issue investigation, and continuous improvement.
In addition to strong analytical and technical capability, client relationship management is an important aspect of the role. Ensuring a high level of client satisfaction through effective communication, responsiveness, and delivery discipline is a core requirement.
Support and manage FRA client implementation and onboarding activities for new and existing clients.
Coordinate project and workflow activities across financial engineering, product, design, development, QA, and support teams.
Prepare and communicate project status, delivery updates, risks, and dependencies to internal and external stakeholders.
Prioritise tasks and manage day-to-day issues across implementation, support, and operational activities.
Provide day-to-day support for Risk as a Service (RaaS) and deployed solutions to ensure stable and effective client operations.
Investigate and troubleshoot system, data, and process issues, working with internal teams to provide timely resolution.
Respond to client requests with detailed analysis, clear feedback, and strong follow-through on actions required to deliver daily results
Perform data validation and quality checks on inputs and outputs to support a reliable end-to-end workflow.
Conduct data analysis across the S&P Global data estate and FRA Risk Factor Utility, supporting operational processes and data quality improvements.
Assist with implementation, testing, validation, and documentation of new features and enhancements.
Ensure UAT and pre-production environments appropriately reflect intended production design and setup.
Coordinate release window activity across impacted groups and stakeholders where required.
Support ongoing planning and continuous improvement through capture of project metrics, lessons learned, and process best practices.
Support sales and other internal stakeholders with project and delivery expertise where required.
Provide support and cover for colleagues across the wider team as needed
What We’re Looking For:
Basic Required Qualifications:
Education and Experience
Undergraduate or Master’s degree in Computer Science, Engineering, Finance, or another relevant technical discipline preferred
Experience in cloud technology, ideally AWS, but GCP/Azure also valued, with experience with REST APIs/JSON/XML; Kubernetes experience valued
Project management qualification such as Prince 2 or equivalent experience is an advantage
Experience with data analysis and operational problem solving
Experience with Python or other programming/scripting languages.
Familiarity with REST APIs, JSON, and XML; exposure to modern technology platforms and workflows is preferred
Commercial Awareness
Experience of technology projects related to financial risk is preferred
Understanding of financial markets, financial instruments and risk practices within banks is preferred
Exposure to risk domains such as counterparty credit risk, market risk, regulatory capital, or XVA is beneficial
Management Requirements
Experience contributing to or managing successful and complex technology implementation or delivery projects
Excellent teamwork and interpersonal skills, with the ability to work effectively across functions and geographies
Personal Competencies
Personal Impact
Capable of working effectively in a fast-paced business environment managing multiple tasks and deadlines
Adept at building and maintaining trusted and respected relationships with clients and colleagues at all levels
Self-starter with strong ownership and attention to detail
Communication
Highly proficient verbal and written communication skills in English
Personally engaging and able to communicate clearly with both technical and non-technical stakeholders
Teamwork
Able to positively engage with, and contribute to, the wider global team
Willing to work occasional evenings and/or weekends to accommodate client deadlines and time-zone differences
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Advancing Essential Intelligence.
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
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202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)S&P Global (NYSE: SPGI) enables businesses, governments, and individuals with trusted data, expertise and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. From helping our customers assess new investments across the capital and commodities markets to guiding them through the energy expansion, acceleration of artificial intelligence, and evolution of public and private markets, we enable the world's leading organizations to unlock opportunities, solve challenges, and plan for tomorrow – today. Learn more at www.spglobal.com. Recruitment Fraud Alert: If you receive an email from a https://www.linkedin.com/redir/suspicious-page?url=spglobalind%2ecom domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here: https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp_0525-Recruitment-Fraud-Alert.pdf
Offices: 55 Water Street, New York, NY 10041, US
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