REO Group brings together three specialist digital brands: REO Digital, Arc Inclusion, and Skittle. Together, we deliver a comprehensive range of digital services spanning conversion optimisation, user experience, analyt…
Elevate your success At Monocle Solutions UK, consulting is not just a career - it's an invitation to be part of a highly specialised, tightly knit team shaping the future of financial services in one of the world's most…
Skills: Business Analysis, Data Analytics, Stakeholder Engagement, SQL, SAS
Sustainability, Environment & Social Value Strategy Lead
London, England, United Kingdom · On-site
Senior
Company Description Kanz is partnering with Great British Energy - Nuclear to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Great Brit…
Skills: Sustainability Management, Environmental Policy, Social Value Initiatives, External Reporting, Stakeholder Engagement
Company Description Kanz is partnering with Great British Energy - Nuclear to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Great Brit…
Skills: NEC Contracts, Procurement Strategy, Commercial Leadership, Contract Negotiation, Government Procurement Processes
Company Description Kanz is partnering with Great British Energy - Nuclear to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Great Brit…
Skills: Supply Chain Management, Commercial Assurance, Stakeholder Management, Data Analysis, Process Improvement
Company Description Kanz is partnering with Great British Energy - Nuclear to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Great Brit…
Company Description Kanz is partnering with Great British Energy - Nuclear to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Great Brit…
Skills: Procurement Strategy, Commercial Contracting, NEC Contracts, Government Procurement Processes, HMT Green Book
Experience Without Limits. Come shape the future of brand experience. At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achie…
Deliverance AI is seeking a highly motivated and experienced Senior Enterprise Agentic AI Seller to join our dynamic sales team. In this pivotal role, you will be responsible for driving the adoption of our cutting-edge …
Marketing Account Manager - (freelance based in London)
London, England, United Kingdom · Hybrid
Mid level
Location: London (Hybrid / Remote Flexible) Employment Type: Freelance (Mid-Weight Level) About the Role We are seeking an experienced Freelance Marketing Account Manager to support a busy agency environment in London. T…
Skills: Account Management, Integrated Marketing Campaigns, Client Relationship Management, Digital Marketing, Paid Media
COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a pati…
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop acti…
Skills: Outbound Sales, Prospecting, Coaching, Team Management, Strategic Problem-solving
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: Commercial Strategy, Financial Modelling, Pricing Strategy, Business Case Development, Scenario Analysis
About BJAK BJAK is building the next-generation insurance and financial services platform – designed to be intuitive, intelligent and personalised. Presently we are the largest insurance platform in Southeast Asia, and e…
Skills: Performance Management, Employee Relations, Workforce Planning, Talent Management, People Data Analysis
About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insu…
About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insu…
Lead Creative Strategist – Be the Voice and Vision Behind a Regional Brand About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to s…
Skills: Creative Strategy, Performance Creative, Digital Content Production, Campaign Planning, Brand Voice Development
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio i…
Skills: Paid Media Strategy, Digital Marketing, Performance Marketing, Customer Acquisition, Retention Marketing
Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply. If you are an active McGill employee (ie: currently in an active contract or position at McGill University),…
Skills: Mentoring, Pedagogical Feedback, Organizational Skills, Interpersonal Communication, Time Management
Lead BJAK’s motion design vision for the UK market About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive Compensation Package, 30 Days Holiday, Bank Holidays, 4.5 Day Working Week, Home Office Allowance, Workspace Membership
Posted 4h ago
~40 hrs/week
Remote in London, England, United Kingdom
Responsibilities
The Client Director is responsible for managing and growing REO client relationships, ensuring successful delivery of digital services and driving annual contract renewals. This role involves senior client leadership and hands-on programme management to align delivery with client commercial goals.
Requirements
Candidates need substantial senior client leadership experience within a digital agency or consultancy, alongside a strong background in complex programme management. Proficiency in digital service lines such as CRO, UX, and analytics, combined with strong commercial focus, is essential.
Full job description
REO Group brings together three specialist digital brands: REO Digital, Arc Inclusion, and Skittle. Together, we deliver a comprehensive range of digital services spanning conversion optimisation, user experience, analytics, accessibility and inclusion, organic, paid, and content. Our mission is to help organisations achieve measurable growth and deliver exceptional experiences for their customers.
About the Role
We are seeking a Client Director to take overall responsibility for the management and growth of REO client relationships. The role will focus on ensuring successful delivery, driving the annual renewal of contracts, and expanding revenues through effective upselling and cross-selling of services.
This position combines senior client leadership with hands-on programme management. You will ensure delivery is executed to the highest standards, working in close collaboration with operations and our team of consultants. The Client Director will maintain trusted client relationships, provide clarity and confidence throughout every engagement, and ensure that the work we deliver is consistently aligned with client objectives. You will also play a key role in demonstrating value, securing renewals, and identifying opportunities to expand our partnerships through cross sell and upsell across the wider REO offering.
What You Will Do
Serve as the senior point of contact and project manager for REO clients, ensuring that delivery consistently meets client expectations and business objectives
Lead the planning, execution, and renewal of annual contracts, coordinating operations and consultants to deliver programmes on time, on budget, and to the highest quality
Maintain a clear view of account health, including satisfaction, delivery performance, risks, and opportunities for growth
Ensure that all client interactions are underpinned by clarity, transparency, and measurable value
Oversee reporting and insight for clients, demonstrating impact and linking outcomes directly to their commercial goals
Manage complex stakeholder environments with professionalism, ensuring expectations are aligned and challenges are addressed promptly
Identify and pursue opportunities for account growth through cross sell and upsell across REOs services
Contribute to the development of best practice processes in client management and delivery governance
What We Are Looking For
Substantial experience in a senior client leadership role within a digital agency or consultancy
Strong background in project and programme management with a proven ability to deliver complex, multi-disciplinary engagements
Familiarity with one or more service lines: CRO, UX, analytics, accessibility, inclusion, SEO, and PPC, with the ability to discuss these credibly with clients
Excellent interpersonal and relationship management skills, with the ability to build trust, handle sensitive discussions, and influence senior stakeholders
Strong commercial focus, with demonstrable experience in managing retainers, securing renewals, and driving account growth
Highly organised, detail-focused, and capable of managing multiple client priorities effectively
Comfortable operating in fast-paced environments and working collaboratively with cross-functional teams
What we Offer
A competitive compensation package
30 days holiday + bank holidays
4.5 day working week
Home office allowance or workspace membership
Remote 1st working policy
Flexible working hours
Vitality Healthcare and benefits discounts on gym membership, Apple products, Amazon etc
REO is a digital experience agency based in central London. We’re an eclectic mix of bright and creative thinkers, embracing the best of research, strategy, design and experimentation to solve our clients’ toughest challenges. We work across a variety of sectors, with companies such as Amazon, M&S, Tesco & Samsung. Whatever the challenge may be, we apply design thinking to identify and deliver big growth opportunities for our clients.
Offices: China Works, 100 Black Prince Rd, Vauxhall, London SE1 7SJ, GB
How many Management & Leadership jobs are open in London, United Kingdom right now?
There are currently 7,073 open management & leadership positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in London, United Kingdom?
Companies currently hiring include Private Equity Insights, Turner & Townsend, HSBC, Amazon, Wise, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in London, United Kingdom?
Yes — 3684 of the 7073 open management & leadership positions offer remote or hybrid work (282 remote, 3402 hybrid).
How do I apply for Management & Leadership jobs in London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.