London, England, United Kingdom · On-site
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Customer Enablement, Technical Account Management, Customer Success, SaaS, Product Adoption
London, England, United Kingdom · Hybrid
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Enterprise Sales, Sales Strategy, Team Leadership, B2B SaaS, Account Management
San Francisco, California, United States · Remote OK
$140k–$296k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Business operations, Strategic planning, Analytical skills, Financial modeling, Stakeholder management
San Francisco, California, United States · Remote OK
$169k–$303k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Product design, Systems thinking, Prototyping, Visual design, Interaction design
San Francisco, California, United States · On-site
$127k–$269k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Executive support, Calendar management, Travel coordination, Strategic planning, Project management
London, England, United Kingdom · Hybrid
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Outbound Prospecting, Pipeline Management, Deal Cycle Management, Revenue Forecasting, Salesforce
Tokyo, Japan · On-site
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Technical support, Community management, Customer engagement, English, Japanese
New York, New York, United States · On-site
$153k–$269k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Strategic Program Management, Cross-functional Leadership, AI Automation, SQL, Data Analysis
New York, New York, United States · On-site
$115k–$269k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Event Strategy, Enterprise Event Management, Pipeline Generation, Brand Awareness, Budget Management
New York, New York, United States · Remote OK
$204k–$348k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Product Management, People Management, Developer Tools, AI Product Development, Strategic Planning
Singapore, Singapore · Hybrid
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Sales Operations, AI Implementation, Sales Forecasting, Salesforce, Business Intelligence Tools
London, England, United Kingdom · On-site
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Sales Management, SaaS Sales, Enterprise Sales, Coaching, Sales Forecasting
London, England, United Kingdom · Hybrid
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Figma Expertise, Product Design Workflows, Design Systems, Public Speaking, Content Creation
San Francisco, California, United States · Remote OK
$169k–$303k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Product Management, User Acquisition, Growth Strategy, A/B Testing, Data-Driven Experimentation
London, England, United Kingdom · On-site
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Inside Sales, Account Management, Lead Qualification, B2B SaaS, Customer Relationship Management
San Francisco, California, United States · Remote OK
$169k–$245k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Finance Systems, System Design, AI Automation, Data Architecture, Integrations
Tel Aviv, Tel-Aviv District, Israel · On-site
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Product Marketing, Enterprise GTM Strategy, Positioning and Messaging, Sales Enablement, Customer Onboarding
San Francisco, California, United States · Remote OK
$115k–$245k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Financial Planning, Data-Driven Analysis, Strategic Finance, Budgeting, Forecasting
San Francisco, California, United States · Remote OK
$153k–$296k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Software Engineering, Solutions Engineering, Technical Consulting, Developer Advocacy, Source Control
London, England, United Kingdom · Hybrid
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Technical Support, SaaS Troubleshooting, SAML/SSO, SCIM Configuration, System Administration
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Manage the adoption journey for a portfolio of strategic customers by designing and delivering tailored enablement strategies. Collaborate cross-functionally with internal teams to drive product adoption, mitigate renewal risk, and ensure long-term customer success.
Requires 4+ years of experience in technical account management, customer success, or a related SaaS role. Candidates must possess strong product knowledge, excellent communication skills, and a consultative approach to problem-solving.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.
If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you.
This is a full time role that can be held from our London hub.
What you'll do at Figma:
We'd love to hear from you if you have:
While it's not required, it's an added plus if you also have:
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
brb going to Shaders Town you want anything?
Everything we announced at Config 2026
Offices: 760 Market St, San Francisco, California 94103, US
brb going to Shaders Town you want anything?
Everything we announced at Config 2026
Offices: 760 Market St, San Francisco, California 94103, US
