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Full-time
Medical insurance, Dental insurance, Vision insurance, Health savings account, Flexible spending account, Paid time off
Posted 12d ago
~40 hrs/week
Responsibilities
The Assistant Community Manager supports daily operations including leasing, rent collection, property maintenance, and administrative reporting. They also assist in ensuring compliance with housing regulations and managing resident retention programs.
Requirements
Candidates should have experience in affordable housing and knowledge of HUD, LIHTC, and TDHCA regulations. Proficiency in Microsoft Office and property management software is required, along with the ability to work weekends.
Full job description
POSITION: Assistant Community Manager (Full-Time, Non-Exempt)
REPORTS TO: Community Manager
COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility
LOCATION:Standard at Royal Lane - 2727 Royal Ln, Dallas, TX 75229
SUMMARY
As an Assistant Community Manager of an affordable housing asset, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.
RESPONSIBILITIES (Including but not limited to):
Consistently achieves property occupancy goals.
Ensures that Lead Tracking Solutions follow-up steps and data entry are completed daily at the community level.
Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
Ensures efficient and courteous response to all resident requests.
Assists the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referral program, or social activities.
Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports.
Reports any unusual or extraordinary circumstances regarding the residents or the property
Assists in regular onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LIHTC requirements, HUD Regulations, TDHCA Regulations, and TAA requirements.
Assists in regular audits of work order processing, unit turnaround time reviews, EIV requirements, reasonable accommodation policies, move-ins/outs, recertifications, lease renewals, interims, denials, waitlists, etc.
Brings non-compliance issues to the attention of the Community Manager and assists in corrective action when necessary
Assists with lease audits, housing inspections, and follow-up on citations or requests when present at the community.
Ensures that the community maintains all compliance regulations.
Supports the Community Manager with interviewing, hiring, training, scheduling, and personnel management tasks, including disciplinary and promotional actions.
Seeks educational opportunities and self-improvement for personal growth and development.
Participates in Solidago training as required.
QUALIFICATIONS
Maintains a consistent level of professional customer service.
Working knowledge of HUD, LIHTC, TDHCA, TAA, low-income housing tax credit, tax-exempt bond, and other affordable housing programs preferred
Prior experience in affordable housing and community relations preferred.
Thorough knowledge of Solidago policies and procedures and community policies.
Working knowledge of Microsoft Office Word, Excel, and the Google platform.
Working knowledge of OneSite affordable property management software preferred.
Available to work weekends.
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
Must have reliable transportation and be willing to travel locally between work sites.
Ability to embody the Solidago Standards and Solidago Core Values every day.
BENEFITS
Medical, Dental, and Vision Insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid Holidays
Dental
401k Retirement Plan
Employee Assistance Program (EAP)
Competitive bonus structure
Tuition Reimbursement
Paid Group Life Insurance
Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc.
WORK ENVIRONMENT
You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind.
Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.
This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.
Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025
Focused on Residents. Founded in Quality. Rooted in Integrity.
Industry
Real Estate
Company size
51-200 employees
Founded
2020
Headquarters
Austin, Texas
LinkedIn followers
1,270
Solidago Residential Services is part of the LDG Development Family acting as the management services platform for our communities. Solidagos, or goldenrods — the state flower of Kentucky, where LDG Development is headquartered — are bright yellow flowers that symbolize encouragement, growth, and determination, all of which are echoed in the current brand positioning.
Solidago Residential Services is reimagining management services by focusing on the core of our communities, our residents. Where all that we do is founded on the belief that residents come first and everyone deserves a quality place to live. We are committed to providing environments within our communities where residents experience superior quality in their home and quality service, where they are respected and empowered, and can realize growth and enrichment in their lives.
Offices: Austin, Texas 78752, US
Management Services and Affordable HousingResidentialProperty ManagementReal Estate
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