New York, New York, United States · Remote OK
Meet Siena Siena is the Agent of Record for consumer brands. One agent that owns the entire customer journey, running on a shared intelligence layer no point tool can replicate. Consumer brands run ten or more disconnect…
Skills: Strategic Account Management, Revenue Expansion, C-Level Stakeholder Management, Retention Strategy, Cross-functional Leadership
New York, New York, United States · On-site
$180k–$230k/yr
V7 At V7, we’re building AI platforms that help humans do their best work, at incredible scale and speed. Our mission is to turn human knowledge into trustworthy AI, making complex tasks faster, smarter, and more accurat…
Skills: Presales, Sales Engineering, Python, Prompt Engineering, LLM API Integration
Colonie, New York, United States · On-site
$20/hr–$34/hr
Overview: Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appro…
Skills: Relationship Management, Retail Sales, Customer Service, Risk Management, KYC
Horseheads, New York, United States · On-site
$16/hr–$23/hr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Bicycle Repair, Bicycle Assembly, Customer Service, Product Recommendation, Sales
Syracuse, New York, United States · On-site
$97k–$127k/yr
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: As a Director, Regional Branch Experience, you will serve as…
Skills: Branch Management, Hospitality, Operational Excellence, People Leadership, Community Engagement
Buffalo, New York, United States · On-site
$97k–$127k/yr
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: As a Director, Regional Branch Experience, you will serve as…
Skills: Branch Management, People Leadership, Hospitality, Operational Excellence, Community Engagement
New York, New York, United States · Hybrid
$100k–$125k/yr
About Teikametrics Teikametrics is revolutionizing retail through our patented Artificial Retail Intelligence platform. Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, W…
Skills: Partner Relationship Management, Stakeholder Management, Go-to-Market Strategy, Business Development, Project Management
New York, New York, United States · On-site
ROLE OVERVIEW We are seeking a Fractional Director of Growth Marketing to serve as the senior marketing leader for our organization. You will run and direct the marketing team day to day, own the function end to end, and…
Skills: Growth Marketing, Team Leadership, Demand Generation, Sales-Marketing Alignment, Lead Analysis
London, England, United Kingdom · Hybrid
We're all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marke…
Skills: AI Consulting, Solutions Consulting, Large Language Models, Agentic Workflows, Model Context Protocol
New York, New York, United States · Hybrid
$132k–$156k/yr
We're all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marke…
Skills: Solutions Consulting, Sales Engineering, SaaS, Technical Consulting, Solution Design
New York, New York, United States · On-site
$26/hr–$32/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Business Acumen, Customer Focus, Oral Communications, Problem Solving
New York, New York, United States · On-site
$175k–$300k/yr
Morgan Stanley Investment Management (MSIM) is one of the largest global asset management organizations of any full-service securities firm, with more than 40 years of history, a presence in 24 countries, and a total of …
Skills: Institutional Sales, Relationship Management, Fundraising, Asset Management, Private Markets
Latham, New York, United States · On-site
$16/hr–$23/hr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Retail Sales, Merchandising, Cashiering, Inventory Management
Penfield, New York, United States · On-site
$64k–$85k/yr
Pay Range: $63,925.00 - $85,250.00 Oversees a Tier II or Tier III branch. As a leader of the branch team, is a role model in providing exceptional customer service while promoting and offering bank products and services,…
Skills: Leadership Management, Sales Coaching, Business Development, Customer Relationship Management, Problem Solving
New York, New York, United States · Remote OK
About GenPeach GenPeach AI builds next-generation multimodal foundation models for hyper-realistic humans in image & video and human-centered AI experiences – designed for creative professionals. We train and deploy our …
Skills: Go-to-market Execution, Community Development, Content Strategy, Strategic Partnerships, B2B Sales
Patchogue, New York, United States · On-site
$20/hr–$23/hr
Job Description Primary Responsibilities Support CPP-led commercial sales.Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.Manage store vehicle fleet mainte…
Skills: Commercial Sales, Dispatching, Fleet Maintenance, Inventory Management, Customer Relationship Building
New York, New York, United States · On-site
$80k–$90k/yr
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Business Acumen, Business Development, Oral Communications, Prospecting, Wealth Planning
Yorktown Heights, New York, United States · On-site
$19/hr–$23/hr
Compensation Starting Pay Range: $19.00 - $23.00 Hourly The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cle…
Skills: Store Management, Customer Relationship Management, Sales Process, Financial Reporting, Cash Handling
New York, New York, United States · Remote OK
$160k–$320k/yr
About Vantage: Vantage is the FinOps platform built for modern engineering teams, trusted by thousands of organizations including Block, FanDuel, Decagon, Temporal, and CircleCI, to manage and optimize infrastructure cos…
Skills: Enterprise Sales, Pipeline Management, Solution Selling, Contract Negotiation, Prospecting
New York, New York, United States · Remote OK
$100k–$200k/yr
About Vantage Vantage is the FinOps platform built for modern engineering teams, trusted by thousands of organizations including Block, FanDuel, Decagon, Temporal, and CircleCI, to manage and optimize infrastructure cost…
Skills: B2B SaaS Sales, Consultative Discovery, Pipeline Management, Closing, Full Sales Cycle Management
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Manage a portfolio of high-value strategic accounts to drive retention, commercial expansion, and executive-level relationships. Partner with AEs and PMs to translate customer needs into product roadmap influence and scale deployments across various business functions.
Requires a commercially driven operator with a proven track record of owning revenue quotas and managing complex C-suite relationships. Must be AI-native, capable of building with tools like Claude Code, and experienced in winning back at-risk enterprise accounts.
Siena is the Agent of Record for consumer brands. One agent that owns the entire customer journey, running on a shared intelligence layer no point tool can replicate.
Consumer brands run ten or more disconnected tools to manage their customers. We collapse that stack into a single agent. It started with support, the hardest surface a brand has, and it expands from there: Shopping Agent, Social Agent, Siena working alongside a brand's own operators. One agent across every surface, with shared memory, shared context, and shared tools.
Hundreds of brands already run real customer volume on Siena in production. This is built, working, and growing, and we are racing to build what comes next.
We are a small, fully distributed, global team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.
We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.
If you want to own real problems rather than close tickets, keep reading.
About the role
Our strategic accounts, brands at $100K+ ARR, are the foundation of Siena's growth. This is the forward-deployed motion: deep, multi-year relationships where the work is less "check-in" and more "co-build". You'll own a portfolio of our highest-value customers, lead the relationships from the executive level, and drive the cross-functional expansion that turns a single CX deployment into connective tissue across a customer's entire business.
This is a permanent, senior operator and leadership role reporting to our CEO/Co-Founder. You'll work in close partnership with our AEs on commercial expansion and with our PMs on roadmap influence.
What you'll do
Own a portfolio of strategic accounts ($100K+ ARR), driving retention, expansion, and executive relationships
Build stakeholder maps: who matters, where decisions get made, where Siena can expand next
Lead multi-team expansion, beyond the CX buying center into Marketing, Returns, E-commerce, Operations
Run executive-level strategic conversations that move contracts and direction — this is about commercial outcomes, not calendar touch-points
Partner with AEs on multi-team commercial expansion; partner with PMs to translate account needs into roadmap influence
Win back at-risk accounts and defeat competitive threats through value-led conversations
Build the playbook for how Siena operates in strategic accounts from first-principles, not from importing what you did elsewhere
What we're looking for
Shark mindset: commercially driven, first-principles operator - not someone who runs a playbook they inherited
Commercial track record: quota carried or measurable revenue owned - upsells, cross-sells, expansions, renewals, hard numbers
C-level presence: you've run conversations with C-suite/VP stakeholders that moved contracts, not just maintained the relationship
Enterprise account complexity: multi-stakeholder orgs, relationships that compound over years
Account win-back: you've pulled accounts back from the edge and beaten competitors head to head
AI-native, not AI-curious: you're actively building with tools like Claude Code and can show real projects - you'll be contributing to our internal OS
Player-coach: in the room, on the calls, building the playbook from what you do
What we offer
Competitive base salary + equity - we'll size comp to experience
Remote-first, with occasional travel to customers (especially strategic accounts)
A seat at the table - this role has real influence over Siena's strategic direction with our most important customers
A team that moves fast and treats CS as a core growth function, not a support layer
Real ownership. You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.
Work that ships and matters. What you build reaches real consumer brands fast.
A category we are creating. The Agent of Record is new ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.
A team that respects your judgment. Globally distributed, async-first, low bureaucracy. We hire adults and treat you like one.
Great salary plus equity or stock grants. Own a piece of what you build.
Learning budget. If you are growing, so are we.
AI-fluency by default. Few places will push your work with production AI further or faster.
The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.
They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward.
The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.
Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows.
At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.
We use AI-assisted screening tools as part of our hiring process. All decisions are made by humans. You can request a human-only review at [email protected].
Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
The AI CX operating system for consumer brands.
Empowering brands with empathic AI agents that automate customer interactions, drive revenue, and turn conversations into actionable insights. Trusted by leading consumer brands like FIGS, HexClad, Kitsch, and Grüns.
Offices: 36w 25th St, New York, NY, US
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