JOB DESCRIPTION MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT ******************************************************************************************************************************************…
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$20/hr–$21/hr
Full-time
high school
Posted 19d ago
~40 hrs/week
Responsibilities
Provide financial solutions to members by suggesting credit union products and performing accurate transactions. Handle member inquiries, process loan applications, and maintain knowledge of electronic services and security procedures.
Requirements
Requires a high school diploma or equivalent with prior experience in sales and teller operations. Candidates must be able to obtain NMLS registration, Signature Guarantee training, and Lending Authority within specified timeframes.
Full job description
JOB DESCRIPTION
MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT
SUMMARY:
Provide solutions to Members’ financial needs by suggesting credit union products and services utilizing Island Federal Credit Union’s preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner. Maintain a thorough knowledge of all credit union services and be available to assist as needed in other areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluate new and existing Member’s accounts, services, and credit report. Identify and cross sell credit union services, deposit, and loans products, which provide solutions to the Members’ needs and improve their financial well-being utilizing Island’s preferred way of selling.
Obtain required documentation to process Member loans and input loan applications in XP2.
Obtain required documentation to process and open new membership accounts and/or services.
Process requests for stop payments, share draft copies, wire transfers, certificate changes, statement copies, credit card applications, check orders, resolve Member bill pay issues, address changes, loan questions, etc.
Respond to Member’s requests via phone or mail regarding credit union products, services, and fees.
Interact with Members to resolve inquiries, problems, and complaints.
Perform non-monetary transactions such as deposits, loan payments, transfers, and check withdrawals for Members via phone or in person.
Keep up to date on all new and existing electronic services offered by the credit union. Explain and educate the electronic services to Members.
Adhere to all security procedures as well as all credit union policies and procedures.
Complete and pass all required BSA Training.
Cover reception desk in absence of the receptionist.
Maintain inventory and required audits for safety deposit boxes.
Perform Notary Public duties.
Obtain required documentation and perform Signature Guarantees following all proper policies and procedures.
Accommodate flexible work schedule to meet branch needs, including evenings and weekends.
Assist at Teller platform during peak periods.
Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management.
Perform other duties as assigned by management.
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REQUIREMENTS:
High school graduate or equivalent.
Prior Sales experience.
Teller experience required.
Must possess good communication, supervisory, and organizational skills.
Complete registration with NMLS within 30 days.
Complete Signature Guarantee training within 30 days.
Obtain Lending Authority within 180 days.
COMPENTENCIES:
Excellent written and oral communication skills
Excellent organizational skills
Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.
Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.
Island Federal Credit Union, headquartered in Hauppauge, N.Y., is a not-for-profit, full-service financial institution, providing affordable banking products and services to Long Islanders. Founded in 1955, Island has grown to be among the top-performing credit unions in New York State with over $1.5 billion in assets, serving more than 50,000 Members. Island’s successful track record can be attributed to consistently delivering the best rates, no hidden fees, and exceptional service to its members. When banking at Island, members have access to a complete menu of loan and deposit products, including The Cash Back Checking Account, Certificate accounts, IRAs, Auto, Mortgage, Home Equity loans and lines, Credit MasterCard®, and Student Choice College loans. For anytime access, Island offers free 24/7/365 customer service, online banking, bill payer, and mobile banking services. In 2014, Island announced a 10-year, multi-faceted partnership with Stony Brook University that included naming rights of the Island Federal Credit Union Arena, sponsorship of the Stony Brook Film Festival, support of the Long Island State Veterans Home and Stony Brook Children’s Hospital as well as providing two branches and more than 11 ATMs on the Stony Brook University campus. In addition to the Stony Brook University locations, Island operates seven full-service branches throughout Nassau and Suffolk Counties, located in Bellmore, Brooklyn, East Setauket, Hauppauge, Hicksville, Massapequa, Riverhead, Sayville, and Selden. Island members can also access their Island accounts at more than 5,600 shared credit union branches throughout the country, and over 125,000 surcharge-free ATM networks worldwide. For more information about Island, stop by any branch, visit their website, islandfcu.com, or call (631) 851-1100.
Offices: 120 Motor Parkway, Hauppauge, NY 11788, US · 4852 Sunrise Hwy, Sayville, NY 1178, US · 2752 Sunrise Hwy, Bellmore, New York 11710, US · 85 E Old Country Rd, Hicksville, New York 11801, US · 824 Hicksville Rd, Massapequa, New York 11758, US
Based on 6692 listings with disclosed salaries, most sales jobs in New York pay between $65k–$195k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in New York right now?
There are currently 15,145 open sales positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in New York?
Companies currently hiring include Macy's, Lowe's Companies, Inc., AutoZone, Advance Auto Parts, JPMorganChase, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in New York?
Yes — 3983 of the 15145 open sales positions offer remote or hybrid work (1236 remote, 2747 hybrid).
How do I apply for Sales jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.