Job DetailsJob Location: Balise Subaru of Hadley - Hadley, MA 01035Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, r…
Skills: Customer Service, Communication Skills, Time Management, Typing, Mathematics
North Attleborough, Massachusetts, United States · On-site
$40k–$100k/yr
Mid level
Job DetailsJob Location: Honda of North Attleborough - North Attleborough, MA 02760Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent cus…
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Senior Integrated Marketing Manager, Life Sciences
Boston, Massachusetts, United States · Remote OK
$115k–$153k/yr
Senior
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Associate Director of Business Development Cooley is seeking a Associate Director of Business Development to join the Marketing and Client Development team. Position summary: This role is part of the Business Development…
Company: US0056 Sysco Boston, LLC Sales Territory: US-NH-Hanover, US-NH-Lebanon Zip Code: 02367 Travel Percentage: Up to 75% Compensation Range: $49,400.00 - $82,300.00 The compensation range provided is in compliance wi…
OUR PEOPLE POWER OUR PURPOSE The CorePower team is the heartbeat of the company. We prioritize our people first, and we are invested the employee experience so that together we can create an experience powerful enough to…
Skills: Studio Management, Leadership, Staff Training, Recruitment, Sales Generation
West Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Mid level
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Skills: Customer Service, Communication Skills, Time Management, Typing, Mathematics
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Business Development Manager, Financial Services, Private Equity, Amazon Business
Boston, Massachusetts, United States · On-site
$144k–$214k/yr
Senior$35B raised
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West Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Mid level
Job DetailsJob Location: Kia West Springfield - West Springfield, MA 01089Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer ser…
Skills: Customer Service, Communication Skills, Time Management, Typing, Mathematics
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North Andover, Massachusetts, United States · On-site
Senior$250K raised
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The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of th…
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$40k–$100k/yr
Other
Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, 401(k) With Company Match, Flexible Spending Accounts
Posted 35d ago
Apply by Oct 10
~40 hrs/week
Responsibilities
The Service Advisor acts as the primary liaison between customers and technicians to identify vehicle concerns and coordinate repairs. They are responsible for greeting customers, providing accurate service estimates, and ensuring a professional vehicle delivery process.
Requirements
Candidates must possess strong communication, time management, and basic mathematical skills. Proficiency in typing and basic computer usage is required to manage repair orders and customer data.
Full job description
Job DetailsJob Location: Balise Subaru of Hadley - Hadley, MA 01035Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first. This individual presents a welcoming, professional greeting to customers and helps identify, confirm, and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the required and recommended service/repairs are understood by the customer.
The Service Advisor reports to the Assistant Service Manager and Service Manager for day-to-day issues.
Job Description
Essential Functions and Duties
Answer incoming telephone calls in a welcoming and professional manner.
Follow the Initial Customer Contact
Greet customers in a welcoming and professional manner. Identify, confirm, and offer resolution to customer concerns. Communicate with the customers what needs to be done according to the manufacturer's recommended service maintenance items and explain the cost. Assess customer needs by conducting a vehicle walk-around with the customer. The company iPad was used to check the condition of the vehicle. They identified dents, dings, and scratches with the customer and obtained a signed condition report. Attain a signed Repair Order from customers for the services requested. Explain the multi-point inspection process. Write complete and accurate repair orders using the CDK system.
Customer Contact process
Provide estimates that are accurate and support upfront pricing. Obtain approval to review findings of multi-point inspection and associated prices. Obtain approval to proceed with Additional Service Requests. Return repair orders to the dispatcher or technician to complete the requested work immediately. Communicate with technicians/dispatchers to clearly understand the services required and performed. Follow up with the customers during the repair/servicing of the vehicles so they are aware of the status.
Follow the Customer Delivery process
Receive and process cash or credit payments for all services performed and complete payment and repair order conciliation reports. Upon completion of service, promptly and professionally deliver the vehicle to the customer. Final Repair order explanation of services completed and future recommendations for services explained.
Customer Satisfaction Index At region or above Hours per repair order
monthly averaging two hours per repair order
Additional Service Request (ASR) penetration 35% or above.
Effective Labor Rate
Maintain an effective labor rate of 85% of the door rate.
Environmental & Physical Requirements
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds
Benefits Include
Health, dental, life and disability insurance 401(k) with company match Flexible spending accounts
Paid Time-Off
Qualifications Communication skills – communicates effectively with others. Time management – managing one’s own time and the time of others. Typing – the ability to type efficiently to enter repair orders. Mathematics – calculating service costs and counting change. Basic computer skills
Balise is one of the largest retailers of new and used vehicles in New England and is currently headquartered in West Springfield. The organization employs over 1,300 associates at dealerships, car washes, and related facilities in Massachusetts, Connecticut, and Rhode Island.
Offices: 122 Doty Circle, West Springfield, MA 01089, US
New CarsUsed CarsVehicle ServiceParts and Accessoriesand Car WashLogisticsAutomotive
Based on 2933 listings with disclosed salaries, most sales jobs in Massachusetts pay between $65k–$190k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Massachusetts right now?
There are currently 6,868 open sales positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Massachusetts?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., Bank of America, O'Reilly Auto Parts, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Massachusetts?
Yes — 1866 of the 6868 open sales positions offer remote or hybrid work (852 remote, 1014 hybrid).
How do I apply for Sales jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.