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Full-time
Posted 8d ago
~40 hrs/week
Responsibilities
The Manager in Training will oversee daily store operations, including customer service, appointment scheduling, and team communication. They are responsible for ensuring high service standards and maintaining a positive customer experience while learning all aspects of the business.
Requirements
Candidates should possess strong motivation, hands-on management skills, and excellent customer service abilities. While automotive experience is considered helpful, it is not a mandatory requirement for this role.
Full job description
Company Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company’s high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Committed to providing our customers with great experiences & providing our teammates with career growth opportunities!
Industry
Vehicle Repair and Maintenance
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Birmingham, AL
LinkedIn followers
7,994
Total funding
$37M
At Express Oil Change & Tire Engineers, customer service and quality care are our top priorities. We employ experienced, ASE-certified technicians trained to provide total-car care using premium parts and state-of-the-art equipment to ensure the quality of our work.
Since 1979, our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and more in a single location, has created a truly rare one-stop shop for automotive repair and maintenance.
Every action and decision is guided by our Mission, Core Values, and Vision.
• Mission: To give each customer the assurance that their car is well maintained by providing the highest quality automotive products and services delivered quickly and conveniently in a superior environment by a friendly, professional staff emphasizing integrity in every action.
• Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
• Vision: We are the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Offices: 1880 Southpark Dr, Birmingham, AL 35244, US
Oil ChangeTiresBrakesAlignmentAutomotive RepairAutomotive ServiceAutomotive Maintenanceand ASE-Certified MechanicsNatural ResourcesService Industry
Based on 3608 listings with disclosed salaries, most sales jobs in Florida pay between $54k–$150k per year. Individual offers vary with seniority, company size, and specialization.
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