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Skills: Server Hardware Support, Windows Troubleshooting, Linux Support, Hardware Assembly, Operating System Configuration
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Skills: B2B Sales, Cold-calling, Negotiation, Customer Service, Relationship Building
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$27/hr–$35/hr
Full-time
associate degree
Posted 1d ago
Apply by Jul 25
~40 hrs/week
Responsibilities
The role involves building, provisioning, and maintaining enterprise-level server hardware and workstations for critical infrastructure. It includes providing OS-level support for Windows and Linux environments while ensuring regulatory compliance and operational reliability.
Requirements
Candidates need an Associate's degree in IT or a related field and 2-3 years of practical experience with Windows and Linux operating systems. Relevant certifications such as CompTIA A+, Network+, or MCITP are preferred along with knowledge of NERC CIP and TSA requirements.
Full job description
Overview
Connection has a fantastic opportunity through our Technical Staffing division for a Server Hardware Technician in Charlotte, NC. This is a full-time remote position(1 day a week in office) with benefits.
Provide enterprise level support of IT infrastructure technologies needed for critical business’ operations applications, server hardware support of HP and Dell, Windows troubleshooting, Server backup support. Server decommissioning with some Linux support is a plus.
Responsibilities
Building, provisioning, and maintaining servers and workstations - requiring skills in hardware assembly, operating system configuration, and troubleshooting with a focus on ensuring efficient and secure IT infrastructure
Windows OS
Servers (Virtual & Physical) & Workstations
Utilizing BigFix Automation tool
Plans, designs, installs and/or supports critical computer systems in highly regulated and secure environment. Facilitates technical and business planning for upgrades in coordination with key business functions and control centers. Provides technical guidance related to critical infrastructure support software and hardware to members of the IT staff.
Develops (or assists in developing) functional standards for critical infrastructure software and hardware. Assists in the design and implementation of required systems that meet functional and compliance requirements for critical control center operations
Integrates critical infrastructure software and hardware configurations to maximize operational reliability and performance, and maintain regulatory compliance
Coordinates critical infrastructure hardware and software upgrades with control centers, business support teams and other areas of IT or other business units.
Prepares activity and progress reports regarding individual and project activity
Keeps abreast of new hardware, software, and compliance developments, evaluates alternative approaches, and recommends new hardware technologies, software or upgrades which enhance operational reliability and process efficiencies.
Provide OS Level Support for Critical IT Infrastructure, both physical & virtual for the DEF Region
OS Versions – Microsoft Windows Server 2012/2016/2019, Windows 10 Enterprise as well as Linux (RHEL 7/8/9)
Provide Hardware Level Support for Critical IT Infrastructure (Server/Workstation/Appliances)
Hardware Vendors - HPE & DELL
Min
USD $27.88/Hr.
Max
USD $35.37/Hr.
Qualifications
Associates degree in Information Technology, Computer Science, or Other Related Degree
IT and OT Hardware, Operating System, and Software maintenance/support; CIOPS Network architecture and security; NERC CIP and TSA requirements and implementation
CompTIA A+ and/or CompTIA Network+ and/or Microsoft Certified IT Professional (MCITP)
Experience in Linux command-line, system configuration, networking, and security protocols
Ability to work effectively in a technically complex critical infrastructure environment
Strong understanding of regulatory compliance requirements (NERC CIP, TSA)
2-3-year practical experience with Windows/Linux operating systems and general computer asset usage and support
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations, so employees should live within a reasonable daily commute to a Duke Energy facility.
Office/Data Center Settings
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process, communication with a live person, and a signed offer letter.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Related keywords
Server HardwareHPEDellWindows Server 2012Windows Server 2016Windows Server 2019Windows 10 EnterpriseRHEL 7RHEL 8RHEL 9BigFixCompTIA A+CompTIA Network+MCITPNERC CIPTSA
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.
Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.
Our Values
Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.
Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.
Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.
Integrity: We are honest and direct in all of our dealings. Honor above all else!
Connection has been recognized with several accolades that reflect our commitment to those shared values, including:
• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.
• Named “America’s Best-in-State Employers” three times by Forbes.
• Recognized in the “Top 100 Technology Companies” by Businessweek.
Offices: 730 Milford Road, Merrimack, NH 03054, US
IT HardwareSoftware & ServicesServerStorage & Client VirtualizationCloud Computing & SaaSStorage & BackupNetworkingPowerCooling& Energy
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.
Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.
Our Values
Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.
Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.
Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.
Integrity: We are honest and direct in all of our dealings. Honor above all else!
Connection has been recognized with several accolades that reflect our commitment to those shared values, including:
• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.
• Named “America’s Best-in-State Employers” three times by Forbes.
• Recognized in the “Top 100 Technology Companies” by Businessweek.
Offices: 730 Milford Road, Merrimack, NH 03054, US
IT HardwareSoftware & ServicesServerStorage & Client VirtualizationCloud Computing & SaaSStorage & BackupNetworkingPowerCooling& Energy