New York, New York, United States · On-site
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Staff Supervision, Guest Experience Management, Conflict Resolution, Performance Coaching, Emergency Response
New York, New York, United States · On-site
$37/hr–$42/hr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Security Supervision, Crowd Management, Emergency Response, Staff Training, Conflict Management
New York, New York, United States · On-site
$83k–$130k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Financial Planning and Analysis, Budgeting, Forecasting, Variance Analysis, Month-end Reporting
New York, New York, United States · On-site
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Retail Management, Sports Merchandising, Staff Training, Cash Handling, POS Systems
New York, New York, United States · On-site
$83k–$125k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Venue Booking, Contract Negotiation, Budget Management, Event Settlement, Stakeholder Collaboration
New York, New York, United States · On-site
$113k–$175k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Creative Strategy, Brand Storytelling, New Business Pitching, Project Leadership, Cross-functional Collaboration
New York, New York, United States · On-site
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Food Safety, Staff Training, Guest Relations, Cash Handling, Inventory Management
New York, New York, United States · On-site
$113k–$185k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Securities Compliance, Corporate Secretary Function, NYSE Requirements, SEC Filings, Board Governance
New York, New York, United States · On-site
$83k–$130k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Workforce Planning, Talent Management, Organizational Design, Employee Relations, Performance Management
New York, New York, United States · On-site
$83k–$115k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Facility Management, Custodial Services, Budget Management, Staff Supervision, Inventory Management
New York, New York, United States · On-site
$100k–$115k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Workforce Management, Time & Attendance, Scheduling, CBA Rules Application, Payroll Processing
Farmingdale, New York, United States · On-site
$96k–$175k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Flight Scheduling, Aviation Dispatch, Trip Coordination, Vendor Management, Operational Leadership
New York, New York, United States · On-site
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Food Preparation, Staff Supervision, Inventory Management, Food Safety, Sanitation Guidelines
New York, New York, United States · On-site
$75k–$110k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Calendar Management, Executive Support, Travel Coordination, Microsoft 365, Project Tracking
New York, New York, United States · On-site
$83k–$115k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Food & Beverage Management, Fine Dining Oversight, Catering Management, Budget Management, Resource Allocation
New York, New York, United States · On-site
$113k–$180k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Technical Accounting, Revenue Recognition, Financial Reporting, Asset Impairment Analysis, Leasing Transactions
New York, New York, United States · On-site
$96k–$180k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Executive Protection, Risk Mitigation, Operational Security, Threat Investigation, Counter-Surveillance
New York, New York, United States · On-site
$225k–$275k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Technology Sourcing, Vendor Management, Strategic Planning, Contract Negotiation, Financial Acumen
New York, New York, United States · On-site
$215k–$225k/yr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: Procurement Strategy, Vendor Management, Contract Negotiation, Budget Development, Competitive Bidding
New York, New York, United States · On-site
$34/hr–$39/hr
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Skills: SOC Operations, Team Leadership, Incident Response, CCTV Monitoring, Physical Access Control Systems
New York, New York, United States • On-site
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Lead and direct front-line Guest Services staff to ensure an exceptional guest experience across MSG venues. Manage daily operations, including pre-shift meetings, staff coaching, and coordination with security and accessibility services.
Requires 3-5 years of supervisory experience in entertainment, sports, or theatre operations. Preferred candidates have at least 60 college credit hours or equivalent certifications and must be able to pass an alcohol management program.
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
The Guest Services Supervisor will be accountable for providing an exceptional guest experience throughout the MSG Venues by leading and directing front-line Guest Services Staff. The role will focus on partnering across departments to get work done through others in a fast-paced, and dynamic environment. Success in this role is demonstrated by an exceptional guest experience, a commitment to continuous learning and development, and achievement of business results. The Guest Services Supervisor will report into the Guest Services Management Team.
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com.
Offices: 2 Penn Plaza, New York, NY 10121, US · 175 N. State Street, Chicago, IL, US · 4 Pennsylvania Plaza, New York, 10001, US · 1260 Avenue of the Americas, New York, NY 10020, US · 2124 Broadway, New York, NY 10023, US
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