Jacksonville Beach, Florida, United States · On-site
Mid level
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Full-time
high school
Medical, Dental, Vision, 401k with match, HSA/FSA, Telemedicine
Posted 8d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
The Clinical Manager oversees clinical activities and staff workflow across multiple practice locations to ensure efficient patient care. Responsibilities include managing direct reports, maintaining inventory, and ensuring compliance with regulatory standards.
Requirements
Candidates must have a high school diploma and 3-5 years of leadership experience in a multi-specialty ophthalmology clinic. A current iJCAHPO COA certification is required, with COT or higher preferred.
Full job description
Company Overview
At Atlantic Eye Institute, our mission is to help our patients live their vision through exceptional, compassionate and honest eye care for every stage of life. And treat them like members of our family—because they are.
Living Our Vision: They say seeing is believing. But we say it’s much more than that. Seeing is how the story of our life is told. A journey that unfolds through your very own eyes. A journey we’re on together, every step of the way—from a child’s first eye exam, to their first pair of glasses and contacts, to LASIK, and even cataracts, we help you see the world better at every stage in your life. Any age, any problem, any time, we will be there. That’s because at Atlantic Eye Institute we believe in the power of seeing things clearly.
Every vivid color. Every precise movement. Every memory. And so, our team remains committed to you, from the most advanced technology and personalized care to being available 24/7 and always doing the right thing. This is our vision for you: A world where seeing isn’t just believing; seeing clearly is living fully. That’s why at Atlantic Eye Institute, we not only help improve your vision—we help you Live Your Vision.
We invite you to join our team!
Position Summary
The Clinical Manager provides oversight of the clinical activity for up to four clinical practice locations. The manager efficiently directs the workflow of the technicians to ensure smooth patient flow. The Clinical Manager provides leadership, has excellent problem-solving skills, and is knowledgeable of applicable laws, regulations, and standards by iJCAHPO and other regulatory agencies. The Clinical Manager does not participate in direct patient care but is expected to have advanced knowledge in clinical process and exam components.
Responsibilities
ESSENTIAL SKILLS
Advanced understanding and ability to complete each skill as required based on iJCAHPO training and generally accepted understanding of each individual skill:
History Taking
Visual Acuity
Confrontation Visual Fields
Extraocular Motility Assessment: evaluation of ductions, perform cover/uncover & alternating cover testing and document defects; recognize defects, identify potential related pathology and possible additional testing secondary to findings
Pupil Assessment: recognize and identify pupil abnormalities in addition to an APD; able to use special techniques to identify abnormalities and evaluate for associated pathology
Intraocular Pressure Measurement with Goldmann applanation via slit lamp or Perkins tonometer
Manual Lensometry and accurate transposition between minus and plus cylinder as needed
Angle Assessment utilizing the slit lamp microscope
Manual Refractometry; accurate refinement using the Jackson Cross-Cylinder technique; duochrome testing, and prism measurements
Diagnostic testing including immersion and/or contact A-scan biometry, ultrasound, OCT, visual field, pachymetry, topography, dry eye testing, and fundus photography
Supplemental testing including Amsler Grid, Color Vision, Stereopsis (Randot test), Exophthalmometry, BAT, and PAM
Minor Procedure Assisting: ability to assist with excisions, suture, etc. and is competent is sterilization requirements and techniques for all associated instruments
Scribing: accurately document and select coding for all exam types, consults, and surgical procedures
Pharmacology: ability to identify and assist with the prescribing and/or administration of oral and intraocular medications used in the office or by the patient. This includes a firm understanding of the purpose, action, and potential side effects
ESSENTIAL DUTIES
Clinical
Supports daily clinic and patient flow
Complies with all practice procedures and protocols. Complies with all State and Federal regulations.
Administrative
Oversees management of direct reports to include hiring, training, development, support, performance management, and termination of staff in oversight from human resources
Maintain inventory PAR levels and order necessary medical and office supplies via D365 ordering process. Access to approve inventory orders for assigned practice locations.
Complete monthly inventory counts and report to corporate office any procurement concerns or issues
Owns & leads daily team huddles and regularly scheduled monthly team meetings.
Creates daily and weekly staff scheduling by assigning duties, locations, and shifts to clinical staff
Creates and owns process of developing doctor schedule templates and updating as needed.
Develop and implement policies and procedures with the assistance of the Practice Administrator. Ensure policies and procedures are understood by clinical staff.
Evaluate direct report performance, recommend merit increases, and promotions.
Responsible for disciplinary action and terminations of employees in conjunction with HR.
Respond to all patient relations inquiries and submit complaint resolutions.
Understand and accept responsibility to report potential or suspected errors to supervisor or Compliance Officer
Contribute to the team effort by completing additional tasks or projects as needed.
Maintain positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism.
Manage relationships with third party retail and equipment vendors; schedule maintenance to ensure equipment remains in working order.
Qualifications
High School Diploma or equivalent
Minimum 3-5 years’ experience leadership in a multi-specialty ophthalmology clinic.
Current iJCAHPO COA certification required. COT or higher preferred
With EyeSouth to manage the business side of the practice, our partner physicians are free to focus on providing first-class clinical care and service to their patients.
Headquartered in Atlanta, Georgia, EyeSouth Partners is a premier network of integrated eye care practices located across the country. Our affiliated ophthalmology practices benefit from superior operational expertise, as well as investments in support staff, ongoing education, and state-of-the-art technology.
To explore open corporate and affiliate level positions, visit our careers page: https://qrco.de/espcareers or the "Careers" tab of our LinkedIn page.
Offices: 5775 Glenridge Dr, Building B, Suite 500, Atlanta, Georgia 30328, US
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