Toronto, Ontario, Canada · Hybrid
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and …
Skills: Ecommerce Financial Disputes, Fraud Analysis, Payment Processing, Case Building, Regulatory Compliance
Toronto, Ontario, Canada · Hybrid
$63k–$105k/yr
At Manulife, we believe in investing in the future starting with you! Our GRO program is a bold new approach to early talent development, designed to launch your career with the support, structure, and opportunities you …
Skills: Problem Solving, Critical Thinking, Communication, Relationship Building, Data Interpretation
Toronto, Ontario, Canada · Remote OK
Data Elephant is a Canadian data, analytics, and AI consulting firm helping organizations modernize their data platforms, unlock business value from analytics, and accelerate AI adoption. We partner with leading technolo…
Skills: Business Development, Executive Relationship Management, Consultative Selling, Pipeline Management, Partner Ecosystem Development
Toronto, Ontario, Canada · On-site
Overview The Systems and Procedures department is NOW HIRING. The Systems and Procedures department is now hiring. This position is open across Canada. Interested candidates should possess the following skills/attributes…
Skills: Internal Auditing, Procedure Writing, Systems Testing, MPOS, MMHF
Toronto, Ontario, Canada · Hybrid
$74k–$109k/yr
WHO WE ARE When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her heal…
Skills: Lean, Six Sigma, Process Analytics, Stakeholder Management, Data Analysis
Toronto, Ontario, Canada · Hybrid
$70k–$90k/yr
At Manulife, we believe in investing in the future starting with you! Our GRO program is a bold new approach to early talent development, designed to launch your career with the support, structure, and opportunities you …
Skills: Data Analytics, Automation, AI, Data Management, Python
Toronto, Ontario, Canada · Hybrid
$95k–$105k/yr
Who we are: Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown.…
Skills: SAP CML, SAP Treasury, SAP FICO, Agile Methodology, Business Analysis
Toronto, Ontario, Canada · Hybrid
$65k–$85k/yr
At Manulife, we believe in investing in the future starting with you! Our GRO program is a bold new approach to early talent development, designed to launch your career with the support, structure, and opportunities you …
Skills: Analytical Skills, Critical Thinking, Data Analysis, Customer Experience, Process Assessment
Toronto, Ontario, Canada · Hybrid
$155k–$185k/yr
Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. He…
Skills: Product Management, Product Led Growth, Onboarding Optimization, A/B Testing, Behavioral Analytics
Toronto, Ontario, Canada · On-site
Job Description What is the opportunity? RBC’s AI Group is building trusted AI capabilities for the enterprise, and evaluation is one of the core controls that makes that possible. As Director, Data Science, AI Evaluatio…
Skills: Artificial Intelligence, Big Data Management, Data Mining, Data Science, Decision Making
Toronto, Ontario, Canada · On-site
$60k–$83k/yr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Paid Media Strategy, Campaign Optimization, Project Management, Data Analysis, Budget Management
Toronto, Ontario, Canada · On-site
$38k–$60k/yr
Job Description RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented indiv…
Skills: Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Business Requirements, Communication, Data Quality, Delivery Management
Toronto, Ontario, Canada · On-site
Date Posted: 06/23/2026 Req ID: 48641 Faculty/Division: Faculty of Arts & Science Department: Department of Statistical Sciences Campus: St. George (Downtown Toronto) Existing Vacancy: Yes Description: STA4600HY L0101 - …
Skills: University Teaching, Public Speaking, Professional Communication, Networking, Job Search Strategies
Toronto, Ontario, Canada · Remote Solely
Percona believes enterprise-class database software should be accessible to everyone. Powerful software is rarely simple, though, and that gap is where developers get stuck. We're hiring a Developer Advocate to close tha…
Skills: Technical Writing, Public Speaking, Database Administration, Open Source Contribution, Python
Toronto, Ontario, Canada · Hybrid
$121k–$160k/yr
Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and man…
Skills: Data Analytics Leadership, Business Intelligence, Python, SQL, Data Modeling
Toronto, Ontario, Canada · Hybrid
$69k–$129k/yr
Application Deadline: 07/09/2026 Address: 33 Dundas Street West Job Family Group: Business Management Supports the business/group leader in the effective implementation, maintenance and administration of first line of de…
Skills: Program Management, Verbal Communication, Written Communication, Analytical Skills, Problem Solving
Toronto, Ontario, Canada · On-site
$69k–$129k/yr
Application Deadline: Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting This role is accountable for development of new, and maintenance of existing, reporting on the Canadian consumer credit po…
Skills: Sas, Sql, Python, Linux Scripting, Power Automate
Toronto, Ontario, Canada · On-site
$141k–$176k/yr
Your roleProduct - Product Management - P5 - CANWhat you'll be doing What We Need Corpay is seeking a Senior Product Manager to drive the strategy, roadmap, delivery, go-to-market execution, adoption, and ongoing optimiz…
Skills: Product Management, B2B Payments, FinTech, Stablecoins, Agile Methodology
Toronto, Ontario, Canada · On-site
Job Description What is the opportunity? The Operations Analyst is responsible for monitoring and supporting all Royal Bank of Canada’s global network environment on a 24/7/365 days a year basis. As a member of the Telec…
Skills: Network Monitoring, Incident Management, Cisco SD-WAN, F5 Load Balancers, VxLAN/VPLS/EVPN
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The role involves managing ecommerce financial disputes and protecting the business from fraud within the i-gaming space. Responsibilities include analyzing transaction histories, validating customer documentation, and building cases to counter-dispute reversed transactions.
Candidates should have experience in banking, payments, fraud, or i-gaming, with strong analytical and investigation skills. Proficiency in MS Office and the ability to work flexible overnight hours mirroring sporting schedules are required.
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
We are looking for someone with experience in ecommerce financial disputes to roll up their sleeves and join us as one of our overnight Analysts. This role will report into the Payments & Fraud team and be responsible for protecting both the customer as well as the business by providing professional, accurate and realistic expectations for all matters related to the potential fraud and dispute side of the i-gaming space.
You will need to navigate and manage multiple online financial portals to obtain the transactions in question.
Reviewing customers’ financial transaction history. Including but not limited to, financial records, bank statements, and credit card statements.
You will be responsible for validating and verifying customer documentation when further verification is necessary.
Perform in-depth analysis of account(s) in order to build a case to counter-dispute transactions that customers have reversed on our platform.
Manage multiple jurisdictions of internal controls to ensure regulations are followed accordingly
What are we looking for?
You will be self-driven and a self-motivated team player capable of working efficiently in a high-volume real-time environment. The role is best suited to someone who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.
Previous work experience in Banking, payments, fraud, disputes, or i-Gaming industries is preferred.
Knowledge of Location Compliance, Multi-Accounting and Financial Crime is preferred.
Good investigation skills, sound judgement and the ability to review and interpret data and activity to make sound decisions.
Knowledge of gambling and sports betting, and how customers engage with those products, is an advantage.
Analytical skill set, with the ability to communicate.
Strong interpersonal skills.
Knowledge and understanding of the rules and regulations of the gaming industry.
The ability to adapt to changing priorities and to thrive in a face-paced work environment.
Experience in troubleshooting and triaging complicated matters related to customer inquiries.
You must have strong computer literacy with experience in MS Office applications.
As we strive to give our customers the best possible experience, we operate at the speed of sports; flexibility to work varied hours that mirror sporting schedule is expected.
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Start-up culture backed by a secure, global brand
Potential Hybrid Scheduling
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
Hard Rock Digital is building the future of online sports betting and interactive gaming.
Hard Rock Digital is building the future of online sports betting and interactive gaming. We’re turning up the volume on sports betting in a bold new way. Known the world over for our famous cafes, casinos, hotels, and rock memorabilia collection, our newest venture takes the same Hard Rock ethos and brings it to the newly expanding online sports betting industry here in the USA. Headquartered in Hollywood, Florida, with offices in New Jersey, Austin, and Toronto, we are a fast-paced team dedicated to building an unrivalled betting experience for millions of sports fans everywhere.
Offices: Hollywood, Florida, US · Austin, Texas, US · Atlantic City, New Jersey, US
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