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$50k–$60k/yr
Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
The Media Operations Coordinator is responsible for the setup, trafficking, and quality assurance of digital media campaigns to ensure accurate and timely delivery. They collaborate with media planning, buying, and analytics teams to manage targeting, tracking, and campaign performance monitoring.
Requirements
Candidates should have 0-2 years of experience in media operations or ad trafficking and proficiency in spreadsheet software. Familiarity with digital ad concepts such as tags, pixels, and UTMs is required, along with the ability to manage multiple concurrent campaign deadlines.
Full job description
Company Description
The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health. Klick is also consistently recognized for its people-first culture, including Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and a FORTUNE Best Workplace in Advertising.
Klick Media
Our Media Craft ensures that Klick's work reaches the right audiences at the right moments. This craft combines audience insight, data, and technology to drive measurable impact. Media teams continuously test, learn, and optimize to improve performance. Their work connects strategy and creativity to real-world results.
Job Description
The Media Operations Coordinator supports the setup, trafficking, and QA of digital media campaigns so that creative is delivered accurately and on time. The position partners closely with Media Planning/Buying and Analytics to ensure correct targeting, tracking, and reporting. The focus is on operational excellence, attention to detail, and consistent execution across platforms. Success is measured by on-time launches, clean tagging, and reliable delivery/tracking.
What You'll Do:
Traffic and launch campaigns in ad platforms and ad servers, validating targeting, specs, and flight dates with Media Planning and Buying partners
Organize and maintain creative assets and versions in an ad server to support accurate delivery and audit-ready records
Implement and test third-party tags and pixels, partnering with Analytics to confirm tracking, naming conventions, and measurement readiness
Run pre-launch QA and post-launch checks (links, redirects, tags, placements), documenting issues and resolutions for stakeholders
Monitor live campaigns for delivery and technical issues, escalating and coordinating fixes with vendors and internal teams
Qualifications
Required:
0–2 years of experience supporting media operations, ad trafficking, or campaign setup, demonstrated through specific examples or portfolio of work
Experience working in spreadsheets (Excel or Google Sheets) to reconcile creative trackers, pacing, or QA checklists with documented accuracy
Familiarity with digital ad concepts (tags, pixels, click trackers, UTMs, redirects) shown through hands-on implementation or testing experience
Ability to manage multiple concurrent deadlines, evidenced by delivering campaign launches or QA tasks across at least 3+ active initiatives at once
Experience collaborating with cross-functional partners (Media, Analytics, or vendors) with written handoffs, issue logs, or status updates
Desired:
Comfort and enthusiasm for using AI as a regular part of how work gets done
Exposure to ad serving or trafficking tools (e.g., Campaign Manager 360) supported by coursework, certifications, or practical use
Experience in a digital media agency environment or regulated category (e.g., pharma), evidenced by prior role responsibilities or client work
Google certifications (e.g., Google Ads) or completion plan in the next 6 months, with proof of progress
Basic understanding of QA best practices (naming conventions, asset version control, checklists) demonstrated through process documentation
Additional Information
This posting is for a newly created role at Klick.
The base salary range for this position is between CAD $50,000 to 60,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.
#LI-Hybrid #LI-JP1
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Today's most complex therapies in oncology, rare disease, and specialty biologics have evidence journeys that are long and stakeholders that are sophisticated. But the industry meant to move them forward still operates in two halves: science on one side, commercialization on the other. Somewhere in the handoff, context gets lost.
This is the gap Klick Health and Oxford PharmaGenesis are joining forces to close.
Klick Health is the world's largest independent commercialization partner for life sciences, focused on developing, launching, and supporting brands to achieve their full potential. Oxford PharmaGenesis is the leading HealthScience communications consultancy, renowned for scientific communications, medical affairs, publications strategy, and market access consulting.
Together, we bring 60 combined years of independence, scientific credibility, and delivery excellence. Over 500 advanced degree holders. 2,100 experts now work seamlessly together, carrying scientific rigor and commercial fluency across the full lifecycle, without compromise.
Two legacies. One standard of excellence. Bonded by breakthroughs.
Offices: 175 Bloor Street East, Toronto, Ontario M4W 3R8, CA · 240 W 40th St, 12th Floor, New York, NY 10018, US · 510 Walnut St, 13th Floor, Philadelphia, Pennsylvania 19106, US · 30 Stamford Street, London, SE1 9LQ, GB · 109 North Bridge Road, #05-21, Singapore, 179097, SG
Brand StrategyClinical Review and AnalysisCopywritingCreative TechnologyCRM StrategyDigital MediaDisease AwarenessExperience DesignFilm and VideoLaunch Tactical Readiness