At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works togeth…
Skills: Customer Service, Problem Solving, Verbal Communication, Written Communication, Conflict De-escalation
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works togeth…
Skills: Customer Service, Problem Solving, Verbal Communication, Written Communication, Conflict De-escalation
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works togeth…
Skills: Customer Service, Problem Solving, Verbal Communication, Written Communication, Conflict De-escalation
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Litigation Paralegal to join …
Skills: Litigation Support, Fact Investigation, E-discovery, Document Collection, Legal Research
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Skills: UX Design, UI Design, HCI, Web Design, Mobile Design
Concepteur de Produits Technologiques Opérationnels
Montreal, Quebec, Canada · Hybrid
$112k–$140k/yr
Senior$5.8B raised
Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour t…
Skills: UX Design, UI Design, Human-Computer Interaction (HCI), Web Design, Mobile Design
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's produ…
Skills: SQL, Quantitative Analysis, Data Visualization, Dashboarding, Python
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products …
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. This is a hands-on leadership role sitting at the c…
Skills: People Management, Recruitment Coordination, Talent Acquisition Operations, Process Improvement, Scheduling Systems
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. This is a hands-on leadership role sitting at the c…
Skills: People Management, Recruitment Coordination, Talent Acquisition Operations, Process Improvement, Scheduling Systems
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft man…
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a sharp, dynamic, and self-motivate…
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a sharp, dynamic, and self-motivate…
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Frontend Software Engineer on the Operator Cor…
Skills: JavaScript, React, NodeJS, Express, Design Systems
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Skills: Product Strategy, Data Analysis, User Research, Cross-functional Collaboration, Roadmap Development
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads is building the world's largest mobility a…
Skills: Product Management, Ad Serving, Real-time Bidding, Yield Management, Roadmap Development
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Development team is building the infrast…
Skills: Learning & Development, Technical Program Management, Curriculum Design, Stakeholder Management, AI Upskilling
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$23/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Mental Health Benefits, Family Building Benefits, Child Care Benefits
Posted 19h ago
~40 hrs/week
Responsibilities
The associate manages the end-to-end rental process for Lyft drivers, including customer check-ins and vehicle assignments. They are also responsible for fleet maintenance, such as cleaning, fueling, and ensuring vehicle compliance.
Requirements
Candidates need at least one year of in-person customer service experience and a valid unrestricted driver's license. Strong communication skills and familiarity with the Wheat Ridge area are required.
Full job description
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.
Flexdrive, a subsidiary of Lyft provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Wheat Ridge team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Wheat Ridge sounds exciting, we would love to meet you!
Responsibilities:
Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
Manages vehicle lot organization, vehicle transportation, and other daily rental operations
Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners
Builds trust and works effectively with others to achieve results and team goals
Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand
Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success
Experience:
1+ year of experience in an in-person customer service role like retail, technical support or hospitality
Familiarity with the Wheat Ridge area
Impeccable customer service and problem-solving skills
Excellent, clear verbal and written communication skills
What should come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance
Team Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM
Bonus points if you love ride-sharing so much that you're a Lyft driver too!
Proficiency in other languages is considered a plus!
A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required
Benefits:
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership
Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.
This role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite
The expected base pay range for this position in the Wheat Ridge area is $18.65 - $23.31, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.
Whether it’s an everyday commute or a journey that changes everything, Lyft is driven by our purpose: to serve and connect. In 2012, Lyft was founded as one of the first ridesharing communities in the United States. Now, millions of drivers have chosen to earn on billions of rides. Lyft offers rideshare, bikes, and scooters all in one app — for a more connected world, with transportation for everyone.
Offices: 185 Berry Street, San Francisco, CA 94107, US
Whether it’s an everyday commute or a journey that changes everything, Lyft is driven by our purpose: to serve and connect. In 2012, Lyft was founded as one of the first ridesharing communities in the United States. Now, millions of drivers have chosen to earn on billions of rides. Lyft offers rideshare, bikes, and scooters all in one app — for a more connected world, with transportation for everyone.
Offices: 185 Berry Street, San Francisco, CA 94107, US