Bradford, England, United Kingdom · On-site
Join the Grand Central Team as a Senior Conductor! Organisation – Grand Central Contract – Future vacancies – please note this is a talent pool vacancy for when positions become available in the future Working Hours – ro…
Skills: Customer Service, Cash Management, Safety Compliance, Teamwork, Communication
Bradford, England, United Kingdom · On-site
$24k–$28k/yr
Join the Grand Central Team as a Customer Service Assistant! Organisation; Grand Central Location: Bradford Salary: £24,479 rising to £28,332 upon completion of training Vacancies: please note this is for a talent pool v…
Skills: Customer service, Catering, Communication skills, Stock management, Waste management
Gillingham, England, United Kingdom · On-site
$12/hr–$17/hr
£12.71 – £17.87 per hour Start your bus driving career with Arriva at our Gillingham depot, where customer service comes first, and people are at the heart of everything we do. This is much more than a driving role. As a…
Skills: Customer service, Driving, Communication, Patience, Empathy
Stockton-on-Tees, England, United Kingdom · On-site
Area Director Arriva North East Shape the Future of Public Transport Arriva is embarking on one of the most ambitious transformation programmes in UK public transport. Backed by significant investment, a strengthened exe…
Skills: P&L Management, Strategic Leadership, Operational Excellence, Stakeholder Management, Change Management
Crewe, England, United Kingdom · On-site
Join the Arriva TrainCare Team as a Shift Fitter! Organisation; Arriva TrainCare (ATC) Contract – Permanent Working Hours – 4 on 4 off, 19:00 – 06:00 Salary – £44,608.57 per annum About Us: At Arriva TrainCare we provide…
Skills: Rail vehicle maintenance, Mechanical engineering, Electrical engineering, Engineering drawings, Depot operations
Derby, England, United Kingdom · Hybrid
Safety, Quality & Assurance Manager Location: Derby (Hybrid Working) Contract: Permanent Company: Arriva Road Transport Services (ARTS) Who We Are Are you passionate about driving quality, compliance and continuous impro…
Skills: Quality assurance, Compliance management, ISO 9001, Audit management, Performance management
Derby, England, United Kingdom · Hybrid
Join Our Journey as a Service Planning and Delivery Manager! Location: Derby with Hybrid working options Contract: Permanent Company: Arriva Road Transport Services (ARTS) Salary: £33,288 + on call About Us: At Arriva Ro…
Skills: Service planning, Logistics management, Stakeholder management, Data analysis, Scheduling
Beverley, England, United Kingdom · On-site
$15/hr–$21/hr
Qualified Bus Driver with category D Licence £16.05 – £21.25 per hour + Benefits Drive your career forward with Arriva London. We’re hiring qualified PCV Bus Drivers across our London garages— and this is your chance to …
Skills: PCV driving, Customer service, Safety compliance, Time management, Flexibility
Uden, North Brabant, Netherlands · On-site
$3k–$4k/mo
Een baan waar beweging in zit, met riant uitzicht op het prachtige levendiger Brabantse landschap. En ben je daarbij graag in contact met mensen en breng je ze graag veilig en comfortabel van A naar B? Als buschauffeur b…
Skills: Driving, Customer service, Safety compliance, Responsibility, Communication
Southend, Scotland, United Kingdom · On-site
$12/hr–$17/hr
Job Description (Advert) Trainee Bus Driver £12.71 per hour - £17.26 per hour Start your bus driving career with Arriva at our Southend depot, where you will be at the heart of your community! Whether it is getting commu…
Skills: Customer service, Driving, Communication, People skills, Time management
Tilburg, North Brabant, Netherlands · On-site
$3k–$4k/mo
Een baan waar beweging in zit, met riant uitzicht op het prachtige levendiger Brabantse landschap. En ben je daarbij graag in contact met mensen en breng je ze graag veilig en comfortabel van A naar B? Als buschauffeur b…
Skills: Bus driving, Customer service, Safety compliance, Responsibility, Communication
's-Hertogenbosch, North Brabant, Netherlands · On-site
$3k–$4k/mo
Een baan waar beweging in zit, met riant uitzicht op het prachtige levendiger Brabantse landschap. En ben je daarbij graag in contact met mensen en breng je ze graag veilig en comfortabel van A naar B? Als buschauffeur b…
Skills: Bus driving, Customer service, Safety compliance, Responsibility, Communication
Beverley, England, United Kingdom · On-site
Trainee Bus Driver – Arriva LondonNo Experience? We'll Train You. Looking for a new career with full paid training, great benefits, and real opportunities to progress? At Arriva London, we believe great bus drivers are m…
Skills: Customer service, Communication skills, Reliability, Professionalism, Driving
Breda, North Brabant, Netherlands · On-site
$3k–$4k/mo
Een baan waar beweging in zit, met riant uitzicht op het prachtige levendiger Brabantse landschap. En ben je daarbij graag in contact met mensen en breng je ze graag veilig en comfortabel van A naar B? Als buschauffeur b…
Skills: Bus driving, Customer service, Safety compliance, Responsibility, Communication
Waalwijk, North Brabant, Netherlands · On-site
$3k–$4k/mo
Een baan waar beweging in zit, met riant uitzicht op het prachtige levendiger Brabantse landschap. En ben je daarbij graag in contact met mensen en breng je ze graag veilig en comfortabel van A naar B? Als buschauffeur b…
Skills: Bus driving, Customer service, Safety compliance, Communication, Responsibility
Wartling, England, United Kingdom · On-site
Driver Team Manager Derby An opportunity has arisen for a passionate individual to fulfil the role of Driver Team Manager at Derby. *PLEASE NOTE: You must have minimum of 5 years experience as a Fully Qualified Train Dri…
Skills: Leadership, Team Management, Safety Management, Performance Management, Coaching
Derby, England, United Kingdom · Hybrid
$50k–$55k/yr
Bid Manager Location: Derby (Hybrid Working) Contract: Permanent Company: Arriva Road Transport Services (ARTS) Salary: £50,000 - £55,000 Who We Are Are you a talented bid professional looking for your next challenge? Do…
Skills: Bid management, Proposal development, Commercial awareness, Bid writing, Project management
Gillingham, England, United Kingdom · On-site
Role: Operations Supervisor Location: Gillingham Shifts: Rotating; 5 days out of 7 Hours: 40 per week Salary - £42772 Welcome to Arriva! Our Operations Supervisors contribute to the effective running of our day-to-day op…
Skills: Operational management, People management, Health and safety, Coaching, Communication
Luton, England, United Kingdom · On-site
Workshop Cleaner – Luton Location: Luton Hours: 40 hours per week, Monday to Friday Pay: £14.18 per hour Join Arriva and play an important role in keeping our workshop clean, safe, and well-organised. As a Workshop Clean…
Skills: Cleaning, Sanitisation, Health and safety, Manual handling, Attention to detail
Wartling, England, United Kingdom · On-site
Controllers (Talent Pool) Location: Birmingham CrossCountry Trains are looking for a Controllers to work as part of our control team, managing our train services within a designated region, responding to delays and servi…
Skills: Train operations, Incident management, Service disruption management, Communication, Interpersonal skills
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The Senior Conductor is responsible for ensuring the safety and punctuality of train operations while leading the on-train team. They must deliver exceptional customer service, manage revenue duties, and ensure all safety procedures are strictly followed.
Candidates must be highly motivated, possess excellent interpersonal skills, and be able to work flexible shifts including weekends and holidays. Applicants must reside within a 60-minute drive of the depot and pass a Rail Safety Medical and drug/alcohol screening.
Organisation – Grand Central
Contract – Future vacancies – please note this is a talent pool vacancy for when positions become available in the future
Working Hours – rota basis, you must be able to work shifts as working times vary, start times can be as early as 0500, finish times could be 23:30 so you would need to be flexible. Rosters are usually provided in advance therefore you can plan ahead!
Location – Bradford
Salary – training salary £31,020.82, on completion of training ££38,776.03 per annum
About Us:
Grand Central which is part of the Arriva Group, are an open-access train operator linking the North East and West Yorkshire with London. This means we don't get any sort of help from the government and our only loyalty is to our customers - it's in our interest to give you the best journey possible. We've been connecting London Kings Cross, Yorkshire and the North East since 2007, and our customers consistently rate us as one of the best train companies in the country. Calling at the smaller stations which other operators might miss, which means we're always looking to be active in the local community, through our various social responsibility programs and helping local organisations.
Grand Central Benefits:
Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life
Unlimited Free Travel for you and your immediate family on all Grand Central services. In addition, we currently offer concessionary travel on other Arriva Trains UK franchises.
Employee Assistance Programme provided by Health Assured: free, confidential 24-hour telephone counselling and information services.
Benefits available upon completion of probation period (3-6 months):
Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply)
As a Senior Conductor safety is at the forefront of everything you do, you will be responsible for undertaking Train Guard responsibilities inline with industry and company standards, rules and policies in a safe, punctual manner. You will lead the on-train team to ensure exceptional customer service is delivered daily, even when things don’t quite go to plan!
The Senior Conductor Training Programme includes modules on rules and regulations, route learning, fire safety and track safety, followed by on-going training and assessments. The first 6 weeks will consist of a classroom learning approach of the theory. This is followed by practical learning under the guidance of a Senior Conductor Mentor during which you will be regularly assessed to develop and maintain competence.
Revenue Duties – selling and checking tickets and travel documents
Delivering exceptional customer service- ensuring our customers have a safe, comfortable and memorable journey and resolving issues promptly where we can
Ensuring personal safety and that of others at all times
Comply with all relevant rules, procedures and policies
Undergo competence/proficiency assessments as required by company procedures and the Safety Management System (SMS)
Manage on-train requirements such as seat reservations, ensuring appropriate train presentation, timely and appropriate on-train customer announcements
Ensuring having received and understood any notices, bulletins or other information relating to the job and where required, confirm receipt of these in the prescribed manner (usually on a tablet device)
Communicate effectively with and assist staff and customers in the interests of safety and customer service
Full job description available on request
To be successful in the role, you will need to be highly motivated and proactive with excellent organisational and interpersonal skills. If you are an enthusiastic individual who enjoys facing new tasks and challenges each day, this may be the position for you!
Previous experience of providing excellent customer service and cash management is an essential attribute for this role. You must also be able to demonstrate that you can work as part of a team. In return you will be provided with all of the classroom and on the job training to learn the rules, regulations, and route learning that is involved in transporting customers on our Class 180’s.
You don’t need any previous conductor experience to apply as we offer full training as part of the role.
To be successful during the training period you’ll need to have a willingness to learn, both during working hours and at home too, as it’s an intense course requiring 100% commitment from you. In return our Training Team will give you all of the support and encouragement you need to succeed at the ongoing assessments and knowledge checks.
In your role as a Senior Conductor, you will work shifts from the early hours of the morning until late at night, weekends and Bank Holidays. You will work an average of 35 hours per week and receive your rosters in advance. You will also be required to lodge on occasion in London overnight.
To be eligible to apply, you must;
Be able to comply with the relevant Rail Industry Standard for the role.
Currently reside within 60 minutes drive of the depot
Pass a Rail Safety Medical
Please note this is a safety critical role and subject to random Drugs and Alcohol testing
Ready to start your next journey?
If you’re passionate about making a difference and supporting Grand Central we want to hear from you!
Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success...
Europe-wide passenger transport company
Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries. Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport. We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.
Offices: Admiral Way, Doxford International Business Park, Sunderland, North East SR3 3XP, GB · Lacon House, 84 Theobalds Road, London, WC1X 8NL, GB
Europe-wide passenger transport company
Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries. Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport. We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.
Offices: Admiral Way, Doxford International Business Park, Sunderland, North East SR3 3XP, GB · Lacon House, 84 Theobalds Road, London, WC1X 8NL, GB
