Wartling, England, United Kingdom · On-site
Controllers (Talent Pool) Location: Birmingham CrossCountry Trains are looking for a Controllers to work as part of our control team, managing our train services within a designated region, responding to delays and servi…
Skills: Train operations, Incident management, Service disruption management, Communication, Interpersonal skills
Thurmaston, England, United Kingdom · On-site
$13/hr–$18/hr
Trainee Bus Driver £13.45 - £18.55 per hour Start your bus driving career with Arriva at our Thurmaston depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping customers …
Skills: Customer service, Driving, Communication, Time management, Safety awareness
Tunbridge Wells, England, United Kingdom · On-site
$12/hr–$17/hr
Trainee Bus Driver £12.71 -£17.87 per hour Start your bus driving career with Arriva at our Tunbridge Wells depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping custom…
Skills: Customer service, Driving, Communication, Time management, Safety awareness
Stockton-on-Tees, England, United Kingdom · On-site
$14/hr–$16/hr
Start Your Career with Arriva as a PCV Bus Driver – Join a Community That Drives the Future! Location: Stockton Depot Pay Rate: £14.00 per hour - £16.30 per hour Are you a qualified PCV Bus Driver looking for a rewarding…
Skills: PCV Driving, Customer Service, Route Navigation, Passenger Safety, People Skills
Harlow, England, United Kingdom · On-site
$12/hr–$17/hr
Trainee Bus Driver £12.71 - £17.85 per hour Start your bus driving career with Arriva at our Harlow depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping customers with…
Skills: Customer service, Driving, Communication, Time management, Flexibility
Alnmouth, England, United Kingdom · On-site
Rail Replacement Coordinator 📍 Locations: North East England (station-based roles) 🕒 Contract Type: Zero-hours (flexible shifts) 💰 Pay Rate: £13.12 per hour About the Role We’re looking for enthusiastic and customer-f…
Skills: Customer service, Communication, Operational coordination, Problem solving, Conflict resolution
Southport, England, United Kingdom · On-site
Day Fitter £20.74 per hour + Benefits 08:00 - 16.00 Monday to Friday As a Day Fitter at Arriva , you will be responsible for the routine maintenance, inspection, and repair of our fleet of buses to ensure their safe and …
Skills: Heavy Vehicle Maintenance, Automotive Engineering, Mechanical Diagnostics, Electrical Systems, Hydraulic Systems
Stockton-on-Tees, England, United Kingdom · On-site
$13/hr–$16/hr
Trainee Bus Driver - Pay Rate: £13.70 - £16.30 per hour Start your bus driving career with Arriva at our Stockton depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping …
Skills: Customer Service, Driving, People Skills, Time Management, Communication
Ware, England, United Kingdom · On-site
$18/hr–$20/hr
Job Description (Advert) PCV Bus Driver £18.35 - £20.19 per hour Progress your bus driving career with Arriva at our Ware depot, where you will be at the heart of your community! Whether it is getting commuters to work, …
Skills: PCV Driving, Customer Service, Route Navigation, Passenger Safety, Time Management
Tunbridge Wells, England, United Kingdom · On-site
$16/hr–$17/hr
PCV Bus Driver £16.85 - £17.87 per hour Progress your bus driving career with Arriva at our Tunbridge Wells depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping custom…
Skills: PCV Driving, Customer Service, Route Navigation, Passenger Safety, Time Management
Hinckley, England, United Kingdom · On-site
$13/hr–$33/hr
Start Your Career with Arriva as a PCV Bus Driver – Join a Community That Drives the Future! Location: Hinckley Depot Pay Rate: £13.55 - £33.86 per hour Are you a qualified PCV Bus Driver looking for a rewarding career t…
Skills: PCV driving, Customer service, Communication skills, Safety compliance, Time management
Clapton, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Bus Technician, you will be trained to inspe…
Skills: Mechanical repair, Electrical repair, Diagnostic equipment, Problem solving, Vehicle inspection
Maidstone, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Bus Technician, you will be trained to inspe…
Skills: Mechanical repair, Electrical diagnostics, Problem solving, Vehicle inspection, Health and safety
London, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Bus Technician, you will be trained to inspe…
Skills: Mechanical repair, Electrical diagnostics, Bus maintenance, Problem solving, Analytical interpretation
Darlington, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Vehicle Damage Technician, you will be train…
Skills: Vehicle body repair, Chassis alignment, Body alignment, Panel identification, Safety systems
Derby, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Vehicle Damage Technician, you will be train…
Skills: Vehicle body repair, Chassis alignment, Body alignment, Panel identification, Welding
Ashington, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Bus Technician, you will be trained to inspe…
Skills: Mechanical repair, Electrical repair, Diagnostic equipment, Fault finding, Vehicle inspection
Bangor, Wales, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Bus Technician, you will be trained to inspe…
Skills: Mechanical repair, Electrical repair, Diagnostic equipment, Problem solving, Vehicle inspection
Durham, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Vehicle Damage Technician, you will be train…
Skills: Vehicle body repair, Chassis alignment, Panel identification, Welding, Riveting
Blyth, England, United Kingdom · On-site
At Arriva, our Engineering Teams keep our buses moving and the communities we serve connected. Whether that's getting children to school or commuters to work. As an Apprentice Vehicle Damage Technician, you will be train…
Skills: Vehicle body repair, Chassis alignment, Panel identification, Resistance welding, Riveting
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The controller is responsible for monitoring train services in real-time, managing disruptions, and coordinating with on-board crew and Network Rail. They must also maintain accurate logs and update resource management systems to ensure the delivery of the timetabled plan.
Candidates must have extensive experience in passenger train operations and strong communication skills. Proficiency in specific IT systems like TRUST and CCF is required, along with the ability to work flexible shift patterns.
Controllers (Talent Pool)
Location: Birmingham
CrossCountry Trains are looking for a Controllers to work as part of our control team, managing our train services within a designated region, responding to delays and service disruption in real time and ensuring minimal disruption to our customers, or supporting our on board crew, ensuring the right person is in the right place at the right time
Your role within the team will also involve liaising with on-train colleagues, Network Rail and other Train Operating Companies to ensure delivery of the timetabled train plan.
This role does involve working shift patterns which could cover mornings, afternoon and nights and weekend working.
The role will include:
Proactively monitoring train running within your geographical area of responsibility.
Identify and assess the impact of train service disruption.
Implement plans to tackle service disruption and resource shortage – making the best use of the available infrastructure, rolling stock and train crew.
Accurately and promptly communicate all details relating to changes to the daily plan to colleagues within the control team, on-train crews and with the appropriate Network Rail Route(s)
Log events that occur whilst on shift in to the daily company log, incorporating business issues, incidents, customer care, service monitoring, contractual issues and investigation of incidents to conclusion.
Participate in CrossCountry and Network Rail incident learning review and table-top exercises.
Ensure daily records of train formations along with changes to on train facilities and orientation catering are recorded and conveyed to relevant parties in good time.
Keeping the company Resource Management System up-to-date with changes to train schedules, service plans and resource deployment for all train services and resources under your control.
Managing the on the day requirements for con board colleagues
A strong customer focus and capability to work outside traditional routines.
Wide experience in passenger train operations.
Strong written and verbal communication skills.
Great interpersonal skills and the ability to integrate the activities of a multidisciplinary team.
Strong IT Systems experience to ideally include TRUST, CCF, Datasys Log and Integrale.
The successful candidates to undertake a medical, including drug and alcohol testing.
Closing date for applications: 17th August 2026
Diversity & Inclusion
At CrossCountry, we value the diverse experiences, perspectives and backgrounds of our people. Creating an inclusive workplace where everyone can thrive is central to our success, and we welcome applications from all communities.
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Europe-wide passenger transport company
Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries. Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport. We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.
Offices: Admiral Way, Doxford International Business Park, Sunderland, North East SR3 3XP, GB · Lacon House, 84 Theobalds Road, London, WC1X 8NL, GB
Europe-wide passenger transport company
Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries. Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport. We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.
Offices: Admiral Way, Doxford International Business Park, Sunderland, North East SR3 3XP, GB · Lacon House, 84 Theobalds Road, London, WC1X 8NL, GB
