Toronto, Ontario, Canada · Hybrid
$172k–$215k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Skills: Product Management, AI/ML Product Development, LLM Tooling, Data Pipeline Management, Strategic Planning
New York, New York, United States · Hybrid
$148k–$185k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Skills: Product Management, Cross-functional Leadership, Analytical Skills, Strategic Planning, Customer Experience Design
San Francisco, California, United States · Hybrid
$148k–$185k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Skills: Product Management, Cross-functional Leadership, Analytical Skills, Strategic Planning, Customer Experience Design
San Francisco, California, United States · Hybrid
$208k–$260k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a …
Skills: Engineering Management, Software Engineering, Mobile Product Development, Mentorship, Technical Leadership
San Francisco, California, United States · Hybrid
$208k–$280k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features t…
Skills: Engineering Management, Technical Strategy, Backend Development, Frontend Development, iOS Development
Ciudad de México, Mexico · On-site
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features t…
Skills: Object-Oriented Programming, Distributed Systems, Database Management, Full-Stack Architecture, System Design
Toronto, Ontario, Canada · Hybrid
$122k–$153k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an IT Systems Engineer to lead …
Skills: SaaS Integration, Okta, Python, Bash, Terraform
San Francisco, California, United States · Hybrid
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is in a defining moment — from turnaround to i…
Skills: Executive Communications, Strategic Planning, Organizational Design, Stakeholder Management, Financial Modeling
Ciudad de México, Mexico · On-site
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Customer Impact sits at the intersection of custome…
Skills: Bug Triage, Technical Support, Quality Assurance, Jira, Zendesk
San Francisco, California, United States · Hybrid
$128k–$160k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change th…
Skills: Product Management, Product Design, Data Analysis, Market Research, User Research
Toronto, Ontario, Canada · Hybrid
$80k–$100k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a Senior Analyst to join our Busine…
Skills: SQL, Python, Business Planning, Forecasting, Capacity Management
Toronto, Ontario, Canada · Hybrid
$122k–$152k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring a Senior Financial Data Analyst to l…
Skills: SQL, Financial Reporting, Data Analysis, Tableau, Process Documentation
Kyiv, Ukraine · Remote Solely
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Global Support & Partnerships team is a critica…
Skills: Backend Engineering, Distributed Systems, System Architecture, AI/ML Integration, Microservices
San Francisco, California, United States · Hybrid
$192k–$240k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a seasoned People Business Partner …
Skills: M&A Integration, HR Due Diligence, Organizational Design, Change Management, People Analytics
San Francisco, California, United States · Hybrid
$141k–$176k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Machine Learning Engineer to join o…
Skills: Machine Learning, Python, Go, Spark, Apache Airflow
San Francisco, California, United States · Hybrid
$88k–$110k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Litigation Paralegal to join …
Skills: Litigation Support, Fact Investigation, E-discovery, Document Collection, Legal Research
Toronto, Ontario, Canada · Hybrid
$90k–$113k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Analytics team at Lyft exists to build d…
Skills: SQL, ThoughtSpot, Data Analysis, People Analytics, Qualtrics
Toronto, Ontario, Canada · Hybrid
$129k–$161k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decisio…
Skills: SQL, Data Analysis, Data Visualization, Strategic Thinking, Stakeholder Management
San Francisco, California, United States · Hybrid
$156k–$195k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a seasoned Sr. Manager, Account…
Skills: Accounts Payable Management, T&E Operations, Procure-to-Pay, People Management, SOX Compliance
San Francisco, California, United States · Hybrid
$203k–$254k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are seeking an exceptional Director, Strategic F…
Skills: Financial Planning, Budgeting, Forecasting, ROI Frameworks, Advanced Analytics
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Lead the vision and strategy for Lyft's agent platform and customer care data, focusing on integrating AI and copilot capabilities to improve agent efficiency. Drive the execution of complex initiatives to ensure the accuracy and integrity of safety and support data for internal and external reporting.
Requires 8+ years of product management experience with a strong track record in AI/ML-powered products and data pipeline ownership. A technical degree in Computer Science, Engineering, or Math is strongly preferred.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our Toronto office.
Every great support experience depends on the person behind it having the right tools, context, and intelligence to solve the problem in front of them. The Platform & Data teams build the tools our human support agents work in every day—and own the data that tells Lyft, and the world, what our customers are actually experiencing. As AI rapidly changes what's possible, we're reinventing how agents work: pairing them with copilots and AI that surface the right answer instantly, take on repetitive work, and raise the quality and consistency of every interaction. At the same time, we're building the data foundation that turns millions of support contacts into an accurate, trusted view of issue types and trends—used inside the team, across the company, and in what we report externally. This role owns that mandate end to end: setting the vision and strategy, and driving execution on the hardest problems across both the platform and its data.
Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the Toronto area is CAD $172,000 - CAD $215,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.
This job fills an existing vacancy.
Whether it’s an everyday commute or a journey that changes everything, Lyft is driven by our purpose: to serve and connect. In 2012, Lyft was founded as one of the first ridesharing communities in the United States. Now, millions of drivers have chosen to earn on billions of rides. Lyft offers rideshare, bikes, and scooters all in one app — for a more connected world, with transportation for everyone.
Offices: 185 Berry Street, San Francisco, CA 94107, US
Whether it’s an everyday commute or a journey that changes everything, Lyft is driven by our purpose: to serve and connect. In 2012, Lyft was founded as one of the first ridesharing communities in the United States. Now, millions of drivers have chosen to earn on billions of rides. Lyft offers rideshare, bikes, and scooters all in one app — for a more connected world, with transportation for everyone.
Offices: 185 Berry Street, San Francisco, CA 94107, US
