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Jobs at BlueJ (Now Hiring) — 6 open

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VP, Business Operations and Transformation

Toronto, Ontario, Canada · Hybrid

Senior+

About Blue J Blue J is the leading generative AI solution for tax professionals. As a B2B SaaS company, our customers are accountants and tax experts who rely on our market-leading software to deliver fast, accurate, and…

Skills: Business Operations, Strategic Transformation, Systems Thinking, AI Strategy, Change Management

BlueJ logoBlueJ

Senior Product Designer

Toronto, Ontario, Canada · Hybrid

Senior

About Blue J Blue J is the leading generative AI solution for tax professionals. As a B2B SaaS company, our customers are accountants and tax experts who rely on our market-leading software to deliver fast, accurate, and…

Skills: UX/UI Design, Product Design, Design Systems, Figma, HTML

BlueJ logoBlueJ

Customer Support Representative

Vancouver, British Columbia, Canada · Hybrid

$60k–$75k/yr

Entry level

About Blue J Blue J is the leading solution in generative AI for tax experts. Headquartered in Toronto, Canada, we’re a B2B SaaS company whose customers are accountants and lawyers, and our AI-tax research software is th…

Skills: Customer Support, Account Management, Client Communication, Onboarding, Training

BlueJ logoBlueJ

Senior People Operations Manager

Toronto, Ontario, Canada · Hybrid

$125k–$150k/yr

Senior

About Blue J Blue J is growing fast, and we're building the People infrastructure to enable our team to do their best work in a best in class work environment! We recently closed our $122M Series D, we're scaling from 15…

Skills: People Operations, HRIS Management, Process Automation, Design Thinking, Employee Lifecycle Management

BlueJ logoBlueJ

Financial Accountant

Toronto, Ontario, Canada · Hybrid

$70k–$90k/yr

Mid level

About Blue J Blue J is the leading generative AI solution for tax professionals. As a B2B SaaS company, our customers are accountants and tax experts who rely on our market-leading software to deliver fast, accurate, and…

Skills: Accounts Payable, Expense Accounting, Treasury Management, Account Reconciliation, Cash Forecasting

BlueJ logoBlueJ

Account Executive

Toronto, Ontario, Canada · Hybrid

$70k–$75k/yr

Mid level

About Blue J Blue J is the leading generative AI solution for tax professionals. As a B2B SaaS company, our customers are accountants and tax experts who rely on our market-leading software to deliver fast, accurate, and…

Skills: Full-cycle Sales, Consultative Selling, Pipeline Management, SMB SaaS Sales, Discovery

BlueJ logo

VP, Business Operations and Transformation

BlueJ

Toronto, Ontario, Canada • Hybrid

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Senior+

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  • Full-time
  • Stock Options, Health Benefits
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Design and evolve the company's operating system, including structures, processes, and rhythms to support rapid scaling. Lead internal AI strategy and business transformation to automate workflows and optimize the technology ecosystem.

Requirements

Requires 10+ years of experience in business operations, consulting, or strategic leadership within high-growth technology companies. Must have a proven track record of implementing scalable operating models and leveraging AI for business transformation.

Full job description

About Blue J


Blue J is the leading generative AI solution for tax professionals. As a B2B SaaS company, our customers are accountants and tax experts who rely on our market-leading software to deliver fast, accurate, and defensible answers to complex tax questions.

With the launch of our flagship generative AI product, we’ve consistently exceeded our revenue targets quarter over quarter and continue to accelerate our growth. Our product roadmap is ambitious, customer-focused, and designed to deliver exceptional value at speed.

On the heels of our $122M USD Series D funding, we’re racing ahead with an exciting product roadmap and are looking for a VP of Business Operations and Transformation to support our growth. Reporting to the CFO, you will own the design and evolution of Blue J's operating system: the structures, processes, systems, technologies, and operating rhythms that enable the business to execute effectively as we grow. 

A Note on Location


This hybrid role requires candidates to live within driving distance of Toronto and attend our downtown office periodically as needed. Candidates must be eligible to work in Canada.

The Opportunity


Blue J has scaled from a 50-person startup to a team of 150+ by hiring exceptional people, empowering decision-making, and building a culture of trust, ownership, and collaboration. As we double our headcount over the next 18 months, we need to evolve the systems, processes, and operating principles that support how we work.

As VP, Business Operations and Transformation, you'll join Blue J's Leadership Team and help define how the company scales. Working across every function, you'll solve complex operational challenges, identify opportunities to leverage AI and automation, and build scalable systems that enable our people to focus on high-value work. This role is equal parts strategist, operator, systems architect, and change leader.

Success in this role requires the ability to see the organization as an interconnected system while also driving meaningful change at the operational level. 

What You’ll be Doing


Designing & Optimizing Blue J's Operating System
  • Own the evolution of Blue J's operating system, strengthening how the company plans, decides, communicates, and executes as we scale.
  • Design, implement, and optimize operating models, governance structures, communication frameworks, and execution cadences.
  • Build systems that enable scalability through clarity, consistency, and accountability rather than institutional knowledge or informal relationships.
  • Identify and resolve organizational friction points, inefficiencies, and gaps before they become significant business challenges.
  • Establish scalable approaches to decision-making, planning, communication, and execution while balancing structure with agility.
  • Preserve Blue J's culture, trust, and autonomy while introducing the discipline required for the next stage of growth.

AI-Powered Business Transformation
  • Own Blue J's internal AI strategy and help define how AI transforms the way we operate.
  • Identify opportunities to redesign workflows, automate repetitive work, improve decision-making, and create leverage across the business.
  • Partner with leaders to reimagine how work gets done
  • Evaluate emerging technologies and recommend solutions that position Blue J at the forefront of operational innovation.
  • Establish governance, standards, and best practices for AI adoption.
  • Drive implementation of AI-enabled processes and build a roadmap that embeds AI into how Blue J operates.

Business Systems, Technology & Knowledge Management
  • Own Blue J's internal systems strategy, technology ecosystem, and information architecture.
  • Ensure business systems evolve intentionally to support organizational growth.
  • Lead procurement governance and optimize the technology stack.
  • Partner with IT, Security, and GRC to ensure secure, appropriate access to systems and information.
  • Establish and own company-wide knowledge management tooling, standards, governance, documentation practices, and accountability.

Cross-Functional Leadership & Strategic Initiatives
  • Lead high-impact initiatives that span multiple functions and do not naturally belong within a single department.
  • Identify emerging organizational risks, inefficiencies, and opportunities.
  • Drive execution on critical company priorities requiring coordination across multiple stakeholders.
  • Take ownership of important challenges that do not have an obvious functional owner.
  • Build alignment across teams while maintaining momentum on strategic initiatives.

Leadership Team Effectiveness
  • Serve as a member of Blue J's Leadership Team and help shape the future direction of the company.
  • Partner with leaders to improve planning, communication, decision-making, and execution.
  • Evaluate and evolve operating frameworks, including EOS and future operating models.
  • Improve executive-level visibility, accountability, and alignment around company priorities.
  • Ensure strategic goals translate into coordinated execution across the organization.
  • Build the systems, cadences, and operating rhythms that enable leaders and teams to operate at a consistently high level.

What You Offer Blue J 


  • 10+ years of experience leading business operations, transformation initiatives, strategic projects, chief of staff functions, consulting engagements, or other highly cross-functional leadership efforts, with significant exposure to executive teams.
  • Experience in a 300+ person organization, including contributing to the development and continuous improvement of practices, processes, and programs in a growing company.
  • Experience in management consulting (e.g., McKinsey, Bain, BCG), strategic transformation, private equity operating teams, and/or high-growth technology companies is a strong asset.
  • PMP or similar project management experience is beneficial but not required.
  • Proven success designing and implementing operating models, business processes, and organizational systems that improve effectiveness, alignment, and scalability.
  • Strong systems-thinking capabilities and a track record of simplifying complexity, solving root-cause problems, and building practical solutions.
  • Experience leading company-wide initiatives and driving organizational change across multiple stakeholders and functions.
  • Demonstrated ability to leverage AI and emerging technologies to redesign workflows and drive business transformation.
  • Experience evaluating and optimizing business systems, internal tooling, and knowledge management practices.
  • Exceptional executive presence, communication, and influencing skills.
  • Strong business judgment and a pragmatic approach to balancing structure, scalability, speed, and agility.
  • Comfortable operating in ambiguity, creating clarity, and taking ownership of challenges without an obvious solution or owner.
  • Alignment with Blue J's values and a passion for building systems that help talented people do their best work.

What We Offer You 


  • A rare opportunity to take on a high-impact leadership role shaping how the business operates as it grows.
  • A mission-driven culture where your work directly advances clarity, efficiency, and accessibility in tax research.
  • Competitive base salary, stock options, and benefits designed to support you and your family.
  • A collaborative, ambitious, and supportive team that values innovation, respect, and fun.
  • The excitement of a fast-growing, well-funded company with strong momentum and the resources to back bold initiatives.

The Core Values that Define Our Culture

  • We are customer-focused
  • We put the team interest before self-interest
  • We are pleasant and playful
  • We are open to better ideas
  • We deliver on our promises
  • We solve the toughest problems


What to Expect 


We anticipate a high volume of applicants for this role and are excited to grow our team. A human will review each application and get back to you as soon as possible. We appreciate your patience and look forward to connecting with you! 

Interview Process
  • Chat with Natalie, Sr. TA Manager
  • Meet Grant, CFO 
  • Meet David, Director of Legal 
  • Meet Rose, VP of P&C
  • Connect with Ben, CEO
  • Present your case study to the team 

We believe our strength is built on diversity of thought, and encourage candidates from all backgrounds and experiences to apply. We value inclusiveness and are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We strive to create an inclusive and accessible hiring experience for all candidates. If you need any accommodations during the interview process, please let us know in your application. Our team is dedicated to providing the necessary support and making reasonable adjustments to ensure a smooth process for everyone.

How We Use AI in Our Hiring Process


To ensure transparency, we want candidates to know that we use  AI-enabled tools to help organize applications and highlight profiles that match the key requirements for each role.

AI does not make hiring decisions.

Every application is reviewed by a member of our Talent team, and all decisions throughout the process are made by humans.

We’re committed to a fair, thoughtful, and equitable experience for every candidate.

Related keywords

Generative AIB2B SaaSEOSPMPManagement ConsultingPrivate EquityInformation ArchitectureProcurement GovernanceOperating ModelBusiness TransformationKnowledge ManagementStrategic InitiativesScalabilityAutomation

About BlueJ

LinkedInVisit site

Empowering businesses & simplifying life — BlueJ, the all-in-one business management platform

Industry
Information Technology & Services
Company size
11-50 employees
Founded
2021
Headquarters
Cyberjaya
LinkedIn followers
661

At BlueJ, we are pioneering the first B2M (Business-to-Many) SaaS platform in the region, designed to empower SMEs and local businesses to digitize and scale without the heavy costs of marketplaces. With BlueJ, every business gets its own branded mini-website, complete with order management, booking systems, payments, logistics, and marketing tools, all in one place, with 0% commission. From restaurants and retail shops to laundries, beauty & wellness, and home services, BlueJ enables businesses to serve customers directly while still enjoying marketplace-level visibility. Vendors stay in control of their brand, data, and profits, while customers enjoy a seamless online-to-offline experience. Our mission is simple: - Digitize SMEs with the tools they need to thrive. - Democratize access to e-commerce, bookings, and customer engagement. - Reimagine local business with an all-in-one B2M platform built for scale. BlueJ isn’t just software; it’s a movement to help every SME run like a modern digital business.

Offices: Cyberjaya, MY

SaaSB2BB2CB2B2Cand B2MInformation TechnologyMobile AppsPaymentsSaaSDeveloper Tools
View all jobs at BlueJ

About BlueJ

LinkedInVisit site

Empowering businesses & simplifying life — BlueJ, the all-in-one business management platform

Industry
Information Technology & Services
Company size
11-50 employees
Founded
2021
Headquarters
Cyberjaya
LinkedIn followers
661

At BlueJ, we are pioneering the first B2M (Business-to-Many) SaaS platform in the region, designed to empower SMEs and local businesses to digitize and scale without the heavy costs of marketplaces. With BlueJ, every business gets its own branded mini-website, complete with order management, booking systems, payments, logistics, and marketing tools, all in one place, with 0% commission. From restaurants and retail shops to laundries, beauty & wellness, and home services, BlueJ enables businesses to serve customers directly while still enjoying marketplace-level visibility. Vendors stay in control of their brand, data, and profits, while customers enjoy a seamless online-to-offline experience. Our mission is simple: - Digitize SMEs with the tools they need to thrive. - Democratize access to e-commerce, bookings, and customer engagement. - Reimagine local business with an all-in-one B2M platform built for scale. BlueJ isn’t just software; it’s a movement to help every SME run like a modern digital business.

Offices: Cyberjaya, MY

SaaSB2BB2CB2B2Cand B2MInformation TechnologyMobile AppsPaymentsSaaSDeveloper Tools
View all jobs at BlueJ

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