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Lead the 24/7 Network Operations Centre across Auckland and Christchurch, managing team performance, culture, and hiring. Act as the primary point of accountability for delivering road safety solutions and meeting contractual obligations for NZTA.
Requires over 5 years of experience leading geographically distributed teams and managing end-to-end disciplinary and performance processes. Candidates must have experience in external client relationship management and functional budget planning.
Acusensus is an Australian technology success story with offices across Australia, the United States, and United Kingdom. Founded in 2018 Acusensus have developed world-leading technology focused on reducing road fatalities and injuries caused by distracted drivers. They are global in our aspirations & have some of the best (and smartest) team members on the planet. The Company is listed on the Australian Stock Exchange.
Our Purpose
Saving lives and avoiding injuries is their motivation. Acusensus use advanced imaging and Artificial Intelligence solutions to tackle difficult societal challenges that make communities across the globe safer. Every product and solution developed by Acusensus is designed to make roads safer for everyone. By striving to reduce vehicle crashes and related trauma, and ultimately save lives, Acusensus support governments and road authorities in promoting responsible driving behaviour.
About this Position
Road safety depends on more than technology - it depends on the people behind it. As NOC Manager, you will lead the team that keeps Acusensus’s Network Operations Centre running 24/7 across Auckland and Christchurch, ensuring our road safety solutions deliver reliably against our contractual commitments to NZTA.
This is a genuine people leadership role with real functional accountability. You will own the culture, performance, and capability of a distributed operational team - and you will be the primary point of accountability for NOC delivery to our client. If you’re a proven people manager who thrives in complex operational environments and takes genuine ownership of outcomes, this role was built for someone like you.
Key Responsibilities
What You’ll Bring
Essential
Desirable
Changing behaviours, saving lives
Each year, 1.3 million fatalities occur on roads globally (WHO). On our mission of changing behaviours, saving lives on global roads, Acusensus pioneered the world’s first automated enforcement solution to address two of the ‘Fatal 5’ most common causes of road fatalities: distracted driving and seatbelt noncompliance. In close collaboration with governments and law enforcement across Australia, New Zealand, the United States and the United Kingdom, Acusensus AI-based solutions securely detect and reduce dangerous driving behaviours 24/7 and across weather conditions. Founded in Melbourne, we are growing our international presence with offices in every country in which we operate. Our values of impact, collaboration, integrity and care are at the core of how we operate and work together.
Offices: Level 6, 31 Queen Street, Melbourne, Victoria 3000, AU
There are currently 202 open customer service & support positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hato Hone St John, Datacom, Faculty of Medical and Health Sciences, University of Auckland, Marriott International Hotels, Inc., Accent Group Limited, among others. Browse the listings above to see every active employer.
Yes — 71 of the 202 open customer service & support positions offer remote or hybrid work (5 remote, 66 hybrid).
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