Transformation Change Lead (Delivery and Performance Specialist)
Auckland, Auckland, New Zealand · On-site
Senior+
Job Description Kia ora! Help shape the future of one of New Zealand's most iconic brands. Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. As we transform into a modern airlin…
Company Description Looking for flexible casual work with a great team, awesome customers, and the latest tech? We're on the lookout for enthusiastic people to join us in either a Sales Consultant or Customer Service Rep…
Skills: Sales, Customer service, Problem solving, Communication, Relationship building
Company Description Te Tākinatanga - Our Story At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading the energy transition to how we power Aotearoa and ca…
Skills: Business analysis, Requirements gathering, Agile, Stakeholder management, Process mapping
Company Description Te Tākinatanga - Our Story At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading the energy transition to how we power Aotearoa and ca…
Skills: Business analysis, Requirements gathering, Agile, Process mapping, Service journey design
Company Description Te Tākinatanga - Our Story At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading the energy transition to how we power Aotearoa and ca…
Skills: Business analysis, Requirements gathering, Agile, Process mapping, Service journey design
Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where you’re encouraged to shar…
Skills: Travel planning, Sales, Customer service, Itinerary building, Active listening
Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where you’re encouraged to shar…
Skills: Travel planning, Sales, Customer service, Itinerary building, Active listening
Retail Consultant - Newmarket About Reece Bathroom Life We pride ourselves in bringing customer's dreams to life, whether that's a new home or a renovation, we're there to provide our expertise & knowledge across world l…
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart Access to over 100+ exclusive t…
Skills: Organizational skills, Communication, Attention to detail, Planning, Merchandising
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologie…
About ZURU ZURU is on a mission to disrupt industries, challenge the status quo, and catalyze change through radical innovation and advances in automation. This is in play in different pillars of the company: ZURU Toys a…
About ZURU ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toy…
Skills: Business development, Licensing, Account management, Category strategy, Negotiation
About ZURU ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toy…
Skills: Business development, Account management, Licensing, Category strategy, Negotiation
The Role: We are looking for passionate and driven retailers to join our team. You will support the Management team in driving sales, operational excellence and play an integral part in the store’s success. The rol…
Skills: Customer Service, Sales, Stock Management, Visual Merchandising, Communication
Welcome to Skechers Australia, where we're not just selling shoes; we're shaping lifestyles! Skechers is a global leader in the footwear industry, known for our innovative designs, superior comfort, and a commitment to p…
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Customer service, Retail operations, Loss prevention, Communication skills, Conflict resolution
Casual Sales Assistants | East & Central Auckland Love people? Love fashion? Looking for flexible casual work in a fun, fast-paced retail environment? Join the Flo & Frankie team across our East Auckland and Central Auck…
This is the most magical time of year at Pandora — where every gift tells a story, and every customer moment matters. We’re looking for passionate, high‑energy Seasonal Part Time Sales Associates to bring our brand to li…
Skills: Sales, Customer service, Styling, Storytelling, Communication
Competitive Salary | Birthday Leave | Company Vehicle, Phone & Tablet, Trade Tools & Fuel Provided | On call allowance & Overtime The Role We are looking for experienced and reliable Electricians to join our team on a fu…
Skills: Commercial Electrical Maintenance, Troubleshooting, Electrical Repair, Wiring, Lighting Systems
About Auror At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people…
Skills: C#, .NET, Linux, Docker, Containerization
Transformation Change Lead (Delivery and Performance Specialist)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Diversity, equity and inclusion initiatives, Inclusive workplace culture
Posted 7h ago
~40 hrs/week
Responsibilities
Lead large-scale organizational change across complex transformation initiatives to ensure people change is embedded from planning through to value realization. Partner with product and delivery teams to improve organizational readiness, delivery flow, and measurable business outcomes.
Requirements
Requires proven experience leading large-scale business and technology transformation within complex organizations. Candidates must possess strong programme planning, governance, and stakeholder engagement skills with the ability to work in agile environments.
Full job description
Job Description
Kia ora!
Help shape the future of one of New Zealand's most iconic brands.
Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. As we transform into a modern airline retailer, you will help shape how millions of customers experience travel while enabling our people to embrace new ways of working. If you're passionate about leading enterprise transformation, influencing at every level, and creating lasting organisational change, this is your opportunity to make a real impact.
We are looking for an experienced Transformation Change Lead (Delivery and Performance Specialist) to help lead this transformation.
This is not a traditional change management role.
We're looking for someone who can lead organisational change at enterprise scale - someone equally comfortable shaping strategy with senior leaders, working alongside delivery teams, and helping operational areas successfully adopt entirely new ways of working.
You'll play a critical role in ensuring one of Air New Zealand's largest strategic investments delivers lasting business value. Working across multiple tribes, operational business units, executive stakeholders and implementation partners, you'll translate complex transformation into practical, achievable change that people understand, embrace and sustain.
This role requires someone who thrives in ambiguity, builds trust quickly, simplifies complexity and can create momentum across a programme spanning multiple years.
How you'll make an impact
Lead organisational change across large, complex transformation initiatives, ensuring people change is embedded from planning through to value realisation.
Develop enterprise-wide change strategies that prepare teams for future operating models and new ways of working.
Partner with Product Managers, Product Owners, Delivery Leads and business leaders to improve delivery flow, organisational readiness and measurable business outcomes.
Build trusted relationships with senior leaders and programme partners, coaching leaders to confidently lead change across their teams.
Design engaging communications, learning and adoption activities that support sustainable behavioural change and improve adoption outcomes.
Use delivery, adoption and performance insights, including AI-enabled analysis where appropriate, to identify risks, improve forecasting and drive continuous improvement.
Facilitate cross-functional workshops that align stakeholders, simplify complexity and build shared ownership across the programme.
Success in this role will be measured through strong organisational adoption, improved delivery outcomes, increased business readiness, and the successful realisation of programme value across multiple business areas.
What we're looking for
Proven experience leading large-scale business and technology transformation within complex organisations.
Strong experience integrating delivery leadership and organisational change to achieve measurable business outcomes.
Excellent programme planning, governance, dependency and risk management capability across multiple teams and stakeholders.
Experience developing change strategies, readiness plans and adoption approaches that support enterprise transformation.
Outstanding stakeholder engagement, executive influencing and facilitation skills, with the ability to coach leaders through significant change.
Confidence working in ambiguity, applying systems thinking and sound judgement to complex organisational challenges.
Excellent communication skills, with the ability to simplify complexity and create alignment across diverse audiences.
Experience working in agile, iterative delivery environments where value is delivered incrementally.
Take flight and apply now
This is a rare opportunity to influence one of the largest business and technology transformations in Air New Zealand's history. You will work alongside senior leaders, product teams, delivery specialists and global implementation partners to help redefine how Air New Zealand operates for the next decade. If you're energised by solving complex challenges, building organisational capability and creating lasting impact, we'd love to hear from you.
Applications close 23/08/2026.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here.
Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things.
At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand.
Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
How many Retail jobs are open in Auckland, New Zealand right now?
There are currently 223 open retail positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Auckland, New Zealand?
Companies currently hiring include Accent Group Limited, The Estée Lauder Companies Inc., EVT - Entertainment | Ventures | Travel, Contact Energy Ltd, SEPHORA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Auckland, New Zealand?
Yes — 38 of the 223 open retail positions offer remote or hybrid work (2 remote, 36 hybrid).
How do I apply for Retail jobs in Auckland, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.