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Jobs at NTT DATA, Inc. (Now Hiring) — 194 open

NTT DATA, Inc. logoNTT DATA, Inc.

Service Delivery Client Engineering -Remote Engineer (L2)

Bengaluru, Karnataka, India · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Networking, Collaboration Tools, End-User Computing, Troubleshooting, TCP/IP

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Networking Managed Services Engineer (L2)

Mumbai City, Maharashtra, India · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus, Network Monitoring

NTT DATA, Inc. logoNTT DATA, Inc.

Anatomy and Physiology Faculty - EVENING INSTRUCTORS NEEDED

Seminole County, Florida, United States · On-site

Mid level

Overview Anatomy and Physiology Faculty - EVENING INSTRUCTORS NEEDED This position will work at ECPI University’s Lake Mary/Orlando, FL campus location. Transform your Career at ECPI University Since 1966, the dedi…

Skills: Active-learning Skills, Interpersonal Skills, Verbal Communication, Written Communication, Instructional Methodologies

NTT DATA, Inc. logoNTT DATA, Inc.

SR Infrastructure Analyst

São Paulo, São Paulo, Brazil · Hybrid

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Network Infrastructure, Cybersecurity, Fortinet, LAN/WAN/WLAN, Linux

NTT DATA, Inc. logoNTT DATA, Inc.

Cross Technology Managed Services Engineer (L3) Linux

Hyderabad, Telangana, India · Remote OK

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Linux, Managed Services, ITIL, Cloud Computing, Network Security

NTT DATA, Inc. logoNTT DATA, Inc.

Associate Graduate

Chennai, Tamil Nadu, India · On-site

Entry level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Attention To Detail, Verbal Communication, Written Communication, Prioritization, Multitasking

NTT DATA, Inc. logoNTT DATA, Inc.

Senior Team Lead, Field Network Cabling Installation

Nebraska, United States · On-site

$25/hr–$42/hr

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Project Management, Network Cabling Standards, Copper Cabling, Fiber Optic Cabling, Team Leadership

NTT DATA, Inc. logoNTT DATA, Inc.

Senior Solutions Architect

Bengaluru, Karnataka, India · Hybrid

Senior+

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Solutions Architecture, Cloud Computing, Multi-vendor Service Integration, Infrastructure Design, Client Engagement

NTT DATA, Inc. logoNTT DATA, Inc.

Networking Managed Services Engineer (L4)

Mumbai City, Maharashtra, India · On-site

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Network Management, Incident Resolution, ServiceNow, Change Management, Vendor Management

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AI Solutions Engineer

Petaling Jaya, Selangor, Malaysia · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Python, Generative AI, RAG Pipelines, LLM Integration, API Development

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UIUX Designer

Singapore, Singapore · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: UI/UX Design, User-Centered Design, Information Architecture, Interaction Design, Enterprise Application Design

NTT DATA, Inc. logoNTT DATA, Inc.

MS Technical Specialist

Bengaluru, Karnataka, India · Hybrid

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Security Infrastructure, IT Engineering, ITIL Processes, Technical Troubleshooting, L3 Support

NTT DATA, Inc. logoNTT DATA, Inc.

Engineer MS - Network Security

Mumbai City, Maharashtra, India · On-site

Entry level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Network Security, Troubleshooting, ITIL Processes, ITSM Tools, Incident Management

NTT DATA, Inc. logoNTT DATA, Inc.

Principal Software Applications Development Engineer

Bengaluru, Karnataka, India · Hybrid

Senior+

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Java, Python, C++, Perl, SQL

NTT DATA, Inc. logoNTT DATA, Inc.

Full Stack Developer

Singapore, Singapore · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: React, Java, Node.js, Python, AWS Lambda

NTT DATA, Inc. logoNTT DATA, Inc.

Marketing Specialist (Part-time)

Prague, Prague, Czechia · Hybrid

Entry level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Salesforce, Lead Management, Sharepoint, MCAE, Excel

NTT DATA, Inc. logoNTT DATA, Inc.

Senior Managed Services Client Service Desk Agent

Special capital Region of Jakarta, Java, Indonesia · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Incident Management, Service Request Handling, ITIL, Network Technologies, Client Relationship Management

NTT DATA, Inc. logoNTT DATA, Inc.

JIRA Developer

Singapore, Singapore · On-site

Mid level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: ScriptRunner, Groovy, Jira Administration, Java, REST APIs

NTT DATA, Inc. logoNTT DATA, Inc.

Solution & Delivery Architect

Singapore, Singapore · Hybrid

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Solution Architecture, Technical Delivery Leadership, Cloud Platforms, Microservices, API Design

NTT DATA, Inc. logoNTT DATA, Inc.

Fiber Optics Splicing Instructor - Project Based Instruction

United States · Remote OK

$900/hr–$1k

Senior

Description This is a Remote position. Daily Rate: $900-$1,000 The Fiber Optics Splicing Instructor position is responsible for teaching fiber optic installation, fusion splicing, ribbon splicing, testing, troubleshootin…

Skills: Fiber Optic Splicing, Fusion Splicing, Ribbon Splicing, OTDR Testing, Broadband Deployment

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Showing 1–20 of 194

NTT DATA, Inc. logo

Service Delivery Client Engineering -Remote Engineer (L2)

NTT DATA, Inc.

Bengaluru, Karnataka, India • On-site

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Mid level

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  • Full-time
  • bachelor degree, professional certificate
  • Posted 1d ago
  • Apply by Jul 10
  • ~40 hrs/week

Responsibilities

Provide remote technical support by identifying and resolving incidents related to networking, collaboration tools, and end-user computing. Manage the full lifecycle of service requests from initial contact through to effective resolution and documentation.

Requirements

Requires moderate experience in a service desk role with knowledge of networking protocols and end-user computing technologies. A bachelor's degree in IT or computer science and certifications like CCNA or CompTIA Network+ are preferred.

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Service Delivery Client Engineering - Remote Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by proactively identifying and resolving technical incidents and problems.

This role makes use of technical knowledge to handle technical enquiries and/or troubleshoot problems reported by clients in a timely manner.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

Key responsibilities:
  • Serves as the initial point of contact for end-users seeking technical assistance in the areas of networking, collaboration tools, and end-user computing.
  • Provides prompt and efficient troubleshooting and support for incidents and service requests related to networking issues, such as network connectivity, DNS, DHCP, IP addressing, wireless connectivity, and network equipment configurations.
  • Resolves collaboration-related issues, including but not limited to email systems, video conferencing platforms, instant messaging tools, and document sharing applications.
  • Addresses end-user computing problems encompassing operating systems, hardware, software applications, printers, and mobile devices.
  • Utilizes appropriate tools, techniques, and remote access software to diagnose and resolve technical issues across the networking, collaboration, and end-user computing domains.
  • Follows established procedures, guidelines, and best practices to deliver timely and accurate resolutions to end-users' problems.
  • Documents all incidents, service requests, and actions taken in the service desk ticketing system, ensuring detailed and accurate records.
  • Escalates complex or unresolved issues to Management or higher-level engineers or specialized teams, providing comprehensive information and analysis.
  • Collaborates with other IT support teams, including networking, collaboration, and end-user computing specialists, to resolve cross-functional issues and contribute to problem resolution.
  • Monitors network performance, conducts routine maintenance tasks, and applies patches and updates to network infrastructure and collaboration tools as required.
  • Assists in the development and maintenance of knowledge base documentation, troubleshooting guides, and standard operating procedures to enhance service desk efficiency and effectiveness.
  • Keeps up to date with industry trends, emerging technologies, and best practices in networking, collaboration, and end-user computing to provide high-quality support and contribute to continuous learning and development.
  • Adheres to IT service management processes and standards, including incident, problem, and change management procedures.

To thrive in this role, you need to have:
  • Knowledge of networking concepts and protocols, such as TCP/IP, DNS, DHCP, VLANs, routing, switching, video conferencing, and collaboration tools.
  • Familiarity with end-user computing technologies, including Windows and macOS operating systems, hardware troubleshooting, software applications, mobile devices, and printer configurations.
  • Proficiency in using network monitoring and troubleshooting tools, collaboration platforms, remote desktop tools, and incident ticketing systems.
  • Excellent problem-solving and analytical skills with the ability to think logically and troubleshoot issues effectively across multiple IT domains.
  • Strong customer service orientation, with the ability to communicate technical concepts to non-technical users in a clear and concise manner.
  • Ability to prioritize and manage multiple tasks, work under pressure, and meet deadlines in a fast-paced environment.
  • Effective teamwork and collaboration skills, with the ability to work closely with cross-functional teams and stakeholders.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in information technology, computer science, or a related field is preferred.
  • Relevant certifications such as CCNA, CompTIA Network+, Microsoft 365, or Cisco collaboration certifications are a plus.

Required experience:
  • Moderate level of demonstrated required experience in a service desk or helpdesk role, providing support in multiple IT towers, including networking, collaboration, and end-user computing.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Related keywords

TCP/IPDNSDHCPVLANsRoutingSwitchingVideo ConferencingWindowsmacOSCCNACompTIA Network+Microsoft 365Cisco CollaborationITSMIncident ManagementProblem Management

About NTT DATA, Inc.

LinkedInVisit site
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Tokyo
LinkedIn followers
1,332,859

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

Offices: Tokyo, JP

CybersecurityManaged ServicesGlobal Data CentersCloud InfrastructureCloud CommunicationGlobal NetworksSecurityTransformaton and Platform ServicesICT Infraststructure ServicesGlobal Business
View all jobs at NTT DATA, Inc.

About NTT DATA, Inc.

LinkedInVisit site
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Tokyo
LinkedIn followers
1,332,859

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

Offices: Tokyo, JP

CybersecurityManaged ServicesGlobal Data CentersCloud InfrastructureCloud CommunicationGlobal NetworksSecurityTransformaton and Platform ServicesICT Infraststructure ServicesGlobal Business
View all jobs at NTT DATA, Inc.

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