Rotorua, Bay of Plenty, New Zealand · On-site
Position Title: KFC Team Member Department: KFC Operations Prepared By: Human Resources Location: PURPOSE OF POSITION The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, …
Skills: Customer service, Food preparation, Cash handling, Cleaning, Food safety
Rotorua, Bay of Plenty, New Zealand · On-site
Join an amazing team with a great culture Competitive hourly rate Wide range of career and personal development opportunities Mō te whai waahi | About the opportunity We're looking for someone to join the team at our Rot…
Skills: Retail sales, Customer service, Point of sale systems, Administrative tasks, Stock management
AA New ZealandRotorua, Bay of Plenty, New Zealand · On-site
Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a m…
Skills: Automotive Diagnostics, Roadside Assistance, Customer Service, Vehicle Repair, Payment Processing
AA New ZealandRotorua, Bay of Plenty, New Zealand · On-site
Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a m…
Skills: Automotive Diagnosis, Vehicle Repair, Roadside Assistance, Towing Operations, Customer Service
Rotorua, Bay of Plenty, New Zealand · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Cleaning, Hygiene maintenance, Customer service, Attention to detail, Time management
Rotorua, Bay of Plenty, New Zealand · On-site
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart Access to over 100+ exclusive t…
Skills: Customer service, Retail, Stock management, Communication, D.I.Y. knowledge
Rotorua, Bay of Plenty, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Customer service, Communication skills, Retail operations, Stock replenishment, Order fulfillment
Rotorua, Bay of Plenty, New Zealand · On-site
Community-centric careers await you in Rotorua! Are you ready to be part of a team that's dedicated to making a positive impact in our community? At Te Kaunihera o ngā Roto o Rotorua | Rotorua Lakes Council, we're more t…
Skills: Communication, Conflict resolution, Sound judgement, Security, Community safety
Rotorua, Bay of Plenty, New Zealand · On-site
Company Description Novotel & Ibis Rotorua Lakeside Do you take pride in creating clean, comfortable spaces where guests feel welcome from the moment, they arrive? We're looking for enthusiastic and reliable Room Attenda…
Skills: Housekeeping, Attention to detail, Customer service, Cleaning, Time management
Rotorua, Bay of Plenty, New Zealand · On-site
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…
Skills: Customer service, Visual merchandising, Communication, Inventory management, Retail operations
Rotorua, Bay of Plenty, New Zealand · On-site
Company Description Ko wai mātou – Who we are Come join us at Warehouse Stationery - a brand that has been helping Kiwis work, study, create, and connect for over 30 years. We’re all about bringing together great people …
Skills: Photocopying, Binding, PDF manipulation, Graphics, Print work
Rotorua, Bay of Plenty, New Zealand · On-site
$26/hr–$28/hr
Company Description Create memorable nights. Craft unforgettable experiences. Do you thrive on great conversation, exceptional service, and the art of creating the perfect drink? Are you the kind of person who can turn a…
Skills: Mixology, Customer service, Hospitality, Communication, Problem-solving
Rotorua, Bay of Plenty, New Zealand · On-site
$26/hr–$27/hr
Company Description Create memorable nights. Craft unforgettable experiences. Do you thrive on great conversation, exceptional service, and the art of creating the perfect drink? Are you the kind of person who can turn a…
Skills: Mixology, Customer Service, Beverage Preparation, Interpersonal Communication, Problem Solving
Rotorua, Bay of Plenty, New Zealand · On-site
Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's fi…
Skills: Business development, Relationship management, Commercial acumen, Networking, Financial services
Rotorua, Bay of Plenty, New Zealand · On-site
Community-centric careers await you in Rotorua! Are you ready to be part of a team that's dedicated to making a positive impact in our community? At Te Kaunihera o ngā Roto o Rotorua | Rotorua Lakes Council, we're more t…
Skills: Customer Service, Communication Skills, Administration, Computer Skills, Multi-tasking
Rotorua, Bay of Plenty, New Zealand · Remote OK
Company Description Strata Precision Plastics is a proudly New Zealand-owned manufacturer and supplier of high-quality plastic products for the drainage and infrastructure industry. Since 1996, the business has built an …
Skills: Relationship building, Account management, Commercial awareness, Technical guidance, Communication skills
Rotorua, Bay of Plenty, New Zealand · On-site
ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER? Our Rotorua branch has an exciting opportunity for an exceptional individual to join our store as a Branch Manager. What we offer: Attractive remuneration package Opport…
Skills: Leadership, Financial Acumen, Sales Management, Customer Satisfaction, Business Planning
NANDO'S LIMITEDRotorua, Bay of Plenty, New Zealand · On-site
At Nando’s, it’s all about the people, with chicken on the side! Join a lively crew, earn money, learn life skills, and have fun discovering your best self. Whether you’re greeting customers with a smile or perfecting PE…
Skills: Customer Service, Grilling, Teamwork, Communication, Adaptability
Rotorua, Bay of Plenty, New Zealand · On-site
Te kōwhiringa | The Opportunity We are looking for a skilled Telecommunications Service Technician to join our Rotorua team and play a key role in delivering essential telecommunications services across the Bay of Plenty…
Skills: Telecommunications Installation, Network Maintenance, Fibre Splicing, OTDR Testing, Fault Finding
Rotorua, Bay of Plenty, New Zealand · On-site
A mechanic wanting to get off the tools? Working in parts sales & want a change? Or do you work on cars for a hobby & want a career in the industry? Monday to Friday - Full Time (42.5 Hours)Friendly & fun team, great sta…
Skills: Automotive Parts Knowledge, Mechanical Knowledge, Customer Service, Sales, Problem Solving
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The Team Member is responsible for providing excellent guest service, preparing quality food products, and maintaining restaurant cleanliness. They must also follow food safety procedures and perform assigned tasks accurately to support restaurant operations.
Candidates should ideally have a minimum of NCEA Level 1 or be working towards it. Previous customer service experience is preferred but not essential, and the ability to work under pressure while following safety guidelines is required.
Department: KFC Operations Prepared By: Human Resources
Location:
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant.
The Team Member provides each guest with a positive guest service experience, prepares quality food products and keeps the restaurant clean.
∙ Follow guest service guidelines and procedures; take appropriate action to ensure guests receive service beyond their expectations
∙ Work assigned stations accurately and productively; clean and stock station areas; perform other cleaning duties as assigned
∙ You may be required to cook as an when required by your supervisor
∙ Handle all food products according to RBL procedures
∙ Follow RBL food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees
∙ Report faulty equipment and fixtures to the manager on duty
∙ Order taking and serving food and beverage orders.
∙ Operating an electronic register, receiving payment and making change.
∙ Packing products into food packaging for takeaway or trays for serving, with condiments. ∙ Handing packed orders to customers from the packing bench to front counter or out the drive-thru window to the customer’s vehicle.
∙ Washing, cutting, dicing, slicing vegetable and salad ingredients.
∙ Measuring and mixing foods e.g. potato mix, gravy mix
∙ Using a potato scoop to scoop mash potato into pottles and pouring gravy on top. ∙ Preparing food such as burgers, wraps and salads
∙ Operating cooking equipment such as potato mixer, microwave, warmer timers ∙ Heating simple food items e.g. burger buns, rolls and tortillas
∙ Monitoring food timers for food safety ‘shelf life’ control and discards products
∙ Loading chip basket with raw fries placing in to the fryer, lifting and dumping cooked chips from the basket into the chip hopper, ready for serve.
∙ Scooping hot chips using a chip scoop into takeaway packaging.
∙ Moving chicken trays from the warming cabinet into the chicken display.
∙ Cleaning food preparation areas, cooking surfaces, food containers and utensils ∙ Handling general purpose detergents and sanitiser for cleaning
∙ Clearing tables of food packaging, emptying rubbish bins and carrying rubbish bags to the rubbish skip back of house.
∙ Strive to improve personal skills and performance
∙ Relevant cook training may be provided as and when required
∙ Communicate to immediate supervisor when additional training, guidance and practice are needed
∙ Keep immediate supervisor informed of anything which might affect guests, other employees and overall operations
∙ Is performance oriented and driven; understands performance expectations and is aware of performance results
∙ Consistently meet job expectations to positively impact the sales and profits of the restaurant ∙ Contribute to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work
∙ Support the goals, decisions and directives of restaurant management; perform additional duties and responsibilities as directed
∙ Follow RBL guidelines for food and cash controls, follow cost control guidelines to maintain and minimize restaurant costs; properly use all products, suppliers, equipment and facilities
∙ Take reasonable care for your own health and safety at work, and that your actions/omissions do not cause harm to any other person in the workplace (including, for example, co-workers and customers)
∙ Participate in creating and maintaining a safe and healthy work environment, particularly by complying with instructions, policies and procedures
∙ Advise manager of any/all work related injuries, accidents, near misses and hazards or potential hazards (including any faults to equipment), and risks or potential risks to health and safety
∙ Restaurant Manager
∙ Assistant Restaurant Manager
∙ Customers
∙ Area Managers
∙ Store Team
Qualifications:
∙ Ideally a minimum of NCEA Level 1 or working towards Level 1
∙ Previous customer service or customer facing experience is favoured but not essential
∙ Places customer first and goes out of their way to ensure customer satisfaction ∙ Able to work under pressure, remaining calm at all times
∙ Works well with others and is supportive and collaborative
∙ Focused on achieving results and strives to meet targets
∙ Acts with integrity at all times
∙ Works within guidelines, policies and rules and is a natural rule follower
∙ Focused on the safety and wellbeing of others at all times including customers and peers ∙ Communicates effectively verbally with customers and the team and is clear and concise ∙ Able to comprehend written English and able to complete online training modules and follow written procedures and policies with ease
∙ Manages time well to complete set tasks and works quickly and with purpose to maintain momentum
This Position Description summarises the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
There are currently 27 open customer service & support positions in Rotorua, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Rotorua Lakes Council, Noel Leeming, AA New Zealand, EVT - Entertainment | Ventures | Travel, among others. Browse the listings above to see every active employer.
Yes — 1 of the 27 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
