Clera home
·Dashboard

Customer Service & Support Jobs in Dunedin, New Zealand (Now Hiring) — 20 open

ACC New Zealand logoACC New Zealand

Payments Assessor Level 1

Dunedin, Otago, New Zealand · On-site

Entry level

Kick-start your career at ACC with opportunities to grow and developEnable our clients to focus on their rehabilitation rather than their financesPermanent roles based in Dunedin and Hamilton About us | Mō mātou ACC exis…

Skills: Decision Making, Customer Focus, Communication, Resilience, Detail Oriented

EssilorLuxottica logoEssilorLuxottica

Optometrist - Dunedin

Dunedin, Otago, New Zealand · On-site

Mid level$6.9B raised

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centu…

Skills: Eye Examinations, Lens Recommendation, Patient Care, Clinical Technology Usage, Mentoring

Bunnings logoBunnings

Customer Service Team Member

Dunedin, Otago, New Zealand · On-site

Entry level

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart Access to over 100+ exclusive t…

Skills: Customer Service, Trade Sales, Stock Management, Cashier Operations, Product Advice

Department of Physics, University of Otago logoDepartment of Physics, University of Otago

Hauora Connector

Dunedin, Otago, New Zealand · On-site

$81k–$101k/yr

Mid level

__________ STUDENT WELLBEING HUB | TE POU WHIRINAKI STUDENT SERVICES | TE RATONGA ĀKONGA About our team | Mō te tīma At the University of Otago, our role is to create a supportive, vibrant, and inclusive student experien…

Skills: Relationship Building, Pastoral Care, Intercultural Communication, Case Management, Referral Writing

Bapcor Limited

Customer Service Representative - HCB Dunedin

Dunedin, Otago, New Zealand · On-site

Entry level

Company Description Bapcor Ltd is Asia Pacific’s leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the world, with brands including…

Skills: Customer Service, Sales, Order Processing, Inventory Management, Communication Skills

Sime Darby Holdings Berhad logoSime Darby Holdings Berhad

Customer Service Representative

Dunedin, Otago, New Zealand · On-site

Entry level

Company : Sime Darby Transport (NZ) Ltd TWL, a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovatio…

Skills: Customer Service, Inventory Management, Order Picking, Packing, Dispatching

Department of Physics, University of Otago logoDepartment of Physics, University of Otago

Student Adviser

Dunedin, Otago, New Zealand · On-site

$70k–$80k/yr

Mid level

__________ STUDENT EXPERIENCE ACADEMIC DIVISION | TE WĀHAKA MATUA MĀTAURAKA Who we are/Mō te tīma We are a team of highly skilled professional staff who are part of the Academic Division and are responsible for deliverin…

Skills: Advisory Experience, Customer Service, Student Administration, Pastoral Care, Microsoft Office

ACC New Zealand logoACC New Zealand

Claims Assessor - Dunedin

Dunedin, Otago, New Zealand · On-site

Entry level

About the role | Mō te tūranga mahi As a Cover Assessor you are responsible for assessing claims to make cover decisions in accordance with relevant legislation and medical information. You will be gathering information …

Skills: Information Assessment, Communication Skills, Collaboration, Decision Making, Case Management

Noel Leeming logoNoel Leeming

Furniture Team Member - Warehouse Stationery, Dunedin (Part-time)

Dunedin, Otago, New Zealand · On-site

Entry level

Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…

Skills: Sales, Customer Rapport Building, Communication Skills, Heavy Lifting, Teamwork

Noel Leeming logoNoel Leeming

Furniture Team Member - Warehouse Stationery, Dunedin (Part-time)

Dunedin, Otago, New Zealand · On-site

Entry level

Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and…

Skills: Sales, Customer Rapport Building, Communication Skills, Heavy Lifting, Teamwork

Wilson Group logoWilson Group

Security Officer

Dunedin, Otago, New Zealand · On-site

Entry level

Casual Security Officers in Dunedin Casual Security Officers in Dunedin Kia haumaru ai tātou katoa — keeping everyone safe. At FIRST Security, we’re proud to be one of New Zealand’s leading security providers, delivering…

Skills: Security Presence, Customer Service, Communication, Incident Response, Patrolling

Stantec logoStantec

Reception/Facilities Coordinator

Dunedin, Otago, New Zealand · On-site

Mid level$809M raised

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on c…

Skills: Reception Management, Facilities Coordination, Office Administration, Microsoft Office, Visitor Management

Stantec logoStantec

Reception/Facilities Coordinator

Dunedin, Otago, New Zealand · On-site

Mid level$809M raised

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on c…

Skills: Reception, Facilities Coordination, Administration, Microsoft Office, Visitor Management

Ministry of Education New Zealand

Business Support Officer

Dunedin, Otago, New Zealand · On-site

$61k–$73k/yr

Mid level

Help shape the future of Education We work to shape an education system that delivers equitable and excellent outcomes Our organisation is made up of talented and committed people around Aotearoa, from a wide range of ba…

Skills: Customer Service, Administrative Support, Microsoft Excel, Microsoft Word, Microsoft Outlook

Ministry of Social Development (MSD) logoMinistry of Social Development (MSD)

Case Manager | Kaituitui, Mosgiel

Dunedin, Otago, New Zealand · On-site

$70k–$84k/yr

Entry level

Ready for your next opportunity? Join our Mosgiel team and make a real difference in the heart of the Taieri community. Full-time, permanent | Monday to Friday Based at Mosgiel Service Centre This is real work that chang…

Skills: Case Management, Data Entry, Digital Literacy, Empathy, Professional Communication

Alliance Automotive Group logoAlliance Automotive Group

Assistant Branch Manager | Repco Dunedin

Dunedin, Otago, New Zealand · On-site

Mid level

Tuesday -Friday 8am-5:30pm & Saturday 8am-2pm (42 hours)Opportunity to step into leadership with our busy branch Unbeatable staff discounts, amazing training program & development on offer Repco is a well-known and highl…

Skills: Leadership, Retail Management, Customer Service, Sales Driving, Staff Motivation

Department of Physics, University of Otago logoDepartment of Physics, University of Otago

Front of House Supervisor - Caroline Freeman College

Dunedin, Otago, New Zealand · On-site

$26/hr–$28/hr

Mid level

__________ COLLEGE CATERING, UNIVERSITY UNION CAMPUS AND COLLEGIATE LIFE SERVICES About our team/Mō te tīma Campus and Collegiate Life Services Division is privileged to lead a group of world class services at Otago Univ…

Skills: Hospitality Management, Food Service, Team Building, Customer Service, Staff Supervision

Sime Darby Holdings Berhad logoSime Darby Holdings Berhad

Parts Junior

Dunedin, Otago, New Zealand · On-site

Entry level

Company : Sime Darby Transport (NZ) Ltd Act with Integrity - Care for All - Win Together Join our team at Transport Wholesale Ltd (TWL) in Dunedin as a Parts Junior, where you'll play a pivotal role in supporting our lea…

Skills: Customer Relations, Order Management, Inventory Management, Picking and Packing, Communication Skills

Chemist Warehouse New Zealand logoChemist Warehouse New Zealand

Pharmacist

Dunedin, Otago, New Zealand · On-site

Mid level

About Chemist Warehouse NZ Established in New Zealand in 2017, Chemist Warehouse has rapidly grown to over 60 stores and continues to expand. We take great pride in being innovative, competitive, and responsive to the ev…

Skills: Attention to detail, Dedicated work ethic, Customer service, Communication skills, Business acumen

Hato Hone St John

Retail Assistant Volunteer Dunedin - Saturdays and Afternoons

Dunedin, Otago, New Zealand · On-site

Entry level

Company Description Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing …

Skills: Customer Service, Cash Handling, Visual Merchandising, Retail Sales, Inventory Sorting

ACC New Zealand logo

Payments Assessor Level 1

ACC New Zealand

Dunedin, Otago, New Zealand • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Superannuation Scheme, Life Insurance, Income Protection Insurance, Flexible Working
  • Posted 2d ago
  • Apply by Jul 10
  • ~40 hrs/week

Responsibilities

Calculate and pay weekly compensation to clients recovering from injuries. Handle difficult conversations regarding over-payments and manage various payment tasks in a fast-paced environment.

Requirements

No previous payments experience is required, but candidates must possess strong decision-making and communication skills. Applicants should be resilient, detail-oriented, and comfortable using multiple technology systems.

Full job description

  • Kick-start your career at ACC with opportunities to grow and develop
  • Enable our clients to focus on their rehabilitation rather than their finances
  • Permanent roles based in Dunedin and Hamilton

 

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.  

You can find more about ACC and the work we do here. 

 

About the role | Mō te tūranga mahi  
We are recruiting for Payments Assessors, Level 1 with a set start date of Monday 14 September 2026.
We have multiple positions available that can be based at our Hamilton and Dunedin offices. 

As a Payments Assessor, you will be calculating and paying weekly compensation to our clients recovering from injuries.
Part of your role will involve some difficult conversations with our clients in relation to over-payments. While we train you on how to handle these calls and our leaders will support you where possible, it is important that you are comfortable having these types of conversations. 

This is a fast-paced role where there will be opportunities for you to continually grow and develop your skills as a Payments Assessor, increasing your expertise across several Payments tasks and learning more complex work types. 



About you | Mōu 
We’re looking for people to join our Service Delivery teams around the regions so we can continue to meet the demands of the growth in claims volumes, support change interventions underway and execute on initiatives in the Rehabilitation Performance Improvement Programme (RPIP).

You don’t need to have previous experience in Payments to join the team! Our team come from a range of backgrounds. 

We are looking for people who are:

  • Sound decision making – ability to review a wide range of information, use legislation, review risks and inform good decision making.  
  • Customer focussed - confident on the phone, quick at building rapport and able to take ownership of resolving problems for our clients.
  • Strong communicators - able to explain complex information in simple ways.
  • Resilient and self-aware - you manage your wellbeing, handle unplanned changes with composure, and bounce back from challenges. 
  • Detail oriented – able to multitask and prioritise your work in a busy and fast-paced environment.
  • Adaptable – comfortable working in a fast-paced environment, shifting priorities and work types at short notice as business needs evolve. 
  • Tech-savvy - confident navigating multiple systems, typing while talking on the phone, and using technology.

     

Working at ACC | Mō ACC 
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that: 

  •  Employee networks to support our colleagues from diverse backgrounds. 
  • The option to explore flexible working that suits your needs and ours. 
     

The appointing salary for this role will be $61,766 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.  

 

How to apply | Me pēhea te tuku tono 
Please attach your updated CV and a cover letter telling us why you would be a great fit and what you would bring to the role.  
Applications will close at 11pm on Sunday 10 May 2026 however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. 

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email HRHelp 

 

Related keywords

Payments AssessorWeekly CompensationClaims VolumeRehabilitation Performance Improvement ProgrammeService DeliveryLegislationCustomer ServiceCase ManagementFinancial AssessmentACC

About ACC New Zealand

LinkedInVisit site

Prevention. Care. Recovery. Helping you get back to what matters, sooner.

Industry
Government Administration
Company size
1,001-5,000 employees
Founded
1974
Headquarters
Wellington
LinkedIn followers
49,275

ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career. There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster. As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces. As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.

Offices: Wellington, Wellington, 6140, NZ

Injury Prevention and Rehabilitation and CompensationLegalConsulting
View all jobs at ACC New Zealand

Frequently asked questions

How many Customer Service & Support jobs are open in Dunedin, New Zealand right now?

There are currently 20 open customer service & support positions in Dunedin, New Zealand listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Dunedin, New Zealand?

Companies currently hiring include Department of Physics, University of Otago, ACC New Zealand, Noel Leeming, Sime Darby Holdings Berhad, Stantec, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Dunedin, New Zealand?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Auckland, New ZealandChristchurch, New ZealandWellington, New ZealandHamilton, New ZealandQueenstown, New ZealandMaungakiekie-Tāmaki, New ZealandHowick, New ZealandRotorua, New ZealandUpper Harbour, New ZealandHamilton City, New Zealand

Other jobs in Dunedin, New Zealand

Management & LeadershipRetailAdministrativeTradesGovernment & Public SectorLogisticsConstructionEducationSalesHealthcare

Browse more

All Customer Service & Support jobsDiscover jobs
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty