Dunedin, Otago, New Zealand · On-site
Kick-start your career at ACC with opportunities to grow and developEnable our clients to focus on their rehabilitation rather than their financesPermanent roles based in Dunedin and Hamilton About us | Mō mātou ACC exis…
Skills: Decision Making, Customer Focus, Communication, Resilience, Detail Oriented
Dunedin, Otago, New Zealand · On-site
$70k–$80k/yr
__________ OFFICE OF TRANSFORMATION AND IMPROVEMENT | TE TARI WHAKAUMU ME TE WHAKAPAI AKE OPERATIONS DIVISION | TE WĀHANGA WHAKAHAERE The University of Otago is transforming how we support our people. Our People Pathway …
Skills: Project Coordination, Documentation Management, SOP Development, RAID Log Management, Stakeholder Communication
Dunedin, Otago, New Zealand · On-site
$70k–$80k/yr
__________ OTAGO BUSINESS SCHOOL | TE KURA PAKIHI DIVISIONAL OFFICE, COMMERCE | TE TARI MANUTAKI Who we are | Mō mātou The University of Otago is one of New Zealand’s largest and most research-intensive universities rank…
Skills: Te Reo Māori, Tikanga Māori, Student Support, Pastoral Care, Communication Skills
Dunedin, Otago, New Zealand · On-site
Company Description OceanaGold is a global intermediate gold and copper producer with more than 35 years of exploration, development and operating experience. We have four operating mines – Haile in the USA, Macraes and …
Skills: Payroll Processing, Payroll Governance, Compliance Management, New Zealand Payroll Legislation, Stakeholder Management
Dunedin, Otago, New Zealand · On-site
$70k–$80k/yr
__________ STUDENT EXPERIENCE ACADEMIC DIVISION | TE WĀHAKA MATUA MĀTAURAKA Who we are/Mō te tīma We are a team of highly skilled professional staff who are part of the Academic Division and are responsible for deliverin…
Skills: Advisory Experience, Customer Service, Student Administration, Pastoral Care, Microsoft Office
Dunedin, Otago, New Zealand · On-site
$97k–$114k/yr
__________ DEVELOPMENT & ALUMNI RELATIONS OFFICE DIVISION OF EXTERNAL ENGAGEMENT | TE RINGA TORO E kā mana, e kā reo, E kā mauka whakahī, E kā awaawa, E kā pātaka o kā taoka tuku iho, tēnā koutou. Nāia te reo rāhiri o Ta…
Skills: Stakeholder Management, Relationship Management, People Leadership, Strategic Planning, Data Analysis
Dunedin, Otago, New Zealand · On-site
$97k–$114k/yr
__________ DEVELOPMENT & ALUMNI RELATIONS OFFICE DIVISION OF EXTERNAL ENGAGEMENT | TE RINGA TORO E kā mana, e kā reo, E kā mauka whakahī, E kā awaawa, E kā pātaka o kā taoka tuku iho, tēnā koutou. Nāia te reo rāhiri o Ta…
Skills: Stakeholder Management, Relationship Management, People Leadership, Strategic Planning, Data Analysis
Dunedin, Otago, New Zealand · On-site
$97k–$114k/yr
__________ DEVELOPMENT & ALUMNI RELATIONS OFFICE DIVISION OF EXTERNAL ENGAGEMENT | TE RINGA TORO E kā mana, e kā reo, E kā mauka whakahī, E kā awaawa, E kā pātaka o kā taoka tuku iho, tēnā koutou. Nāia te reo rāhiri o Ta…
Skills: Stakeholder Management, Relationship Management, People Leadership, Strategic Planning, Data-Driven Decision Making
Dunedin, Otago, New Zealand · On-site
About the role | Mō te tūranga mahi As a Cover Assessor you are responsible for assessing claims to make cover decisions in accordance with relevant legislation and medical information. You will be gathering information …
Skills: Information Assessment, Communication Skills, Collaboration, Decision Making, Case Management
Dunedin, Otago, New Zealand · On-site
$64k–$74k/yr
__________ HEALTH RESEARCH SOUTH | RANGAHAU HAUORA O TE TONGA FACULTY OF MEDICINE, DUNEDIN | TE KAUPEKA WHAIORA, ŌTEPOTI Who we are | Ko wai mātou Health Research South (HRS) is the entity responsible for the integrity o…
Skills: Research Administration, Financial Administration, Microsoft Office, Excel, Written Communication
Dunedin, Otago, New Zealand · On-site
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on c…
Skills: Reception Management, Facilities Coordination, Office Administration, Microsoft Office, Visitor Management
Dunedin, Otago, New Zealand · On-site
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on c…
Skills: Reception, Facilities Coordination, Administration, Microsoft Office, Visitor Management
Dunedin, Otago, New Zealand · On-site
$61k–$73k/yr
Help shape the future of Education We work to shape an education system that delivers equitable and excellent outcomes Our organisation is made up of talented and committed people around Aotearoa, from a wide range of ba…
Skills: Customer Service, Administrative Support, Microsoft Excel, Microsoft Word, Microsoft Outlook
Dunedin, Otago, New Zealand · On-site
$64k–$68k/yr
__________ DIVISIONAL SERVICES AND ADMINISTRATION | WHAKARATOKA ME NGĀ WHAKARITEKA Ā-WĀHAKA • Be part of something truly meaningful, where you make a difference and feel at home. • Salary + 6.75%25 superannuation + five …
Skills: Administrative Support, Assessment Coordination, Student Communication, Attendance Monitoring, Front-desk Services
Dunedin, Otago, New Zealand · On-site
$70k–$84k/yr
Ready for your next opportunity? Join our Mosgiel team and make a real difference in the heart of the Taieri community. Full-time, permanent | Monday to Friday Based at Mosgiel Service Centre This is real work that chang…
Skills: Case Management, Data Entry, Digital Literacy, Empathy, Professional Communication
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Calculate and pay weekly compensation to clients recovering from injuries. Handle difficult conversations regarding over-payments and manage various payment tasks in a fast-paced environment.
No previous payments experience is required, but candidates must possess strong decision-making and communication skills. Applicants should be resilient, detail-oriented, and comfortable using multiple technology systems.
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.
You can find more about ACC and the work we do here.
About the role | Mō te tūranga mahi
We are recruiting for Payments Assessors, Level 1 with a set start date of Monday 14 September 2026.
We have multiple positions available that can be based at our Hamilton and Dunedin offices.
As a Payments Assessor, you will be calculating and paying weekly compensation to our clients recovering from injuries.
Part of your role will involve some difficult conversations with our clients in relation to over-payments. While we train you on how to handle these calls and our leaders will support you where possible, it is important that you are comfortable having these types of conversations.
This is a fast-paced role where there will be opportunities for you to continually grow and develop your skills as a Payments Assessor, increasing your expertise across several Payments tasks and learning more complex work types.
About you | Mōu
We’re looking for people to join our Service Delivery teams around the regions so we can continue to meet the demands of the growth in claims volumes, support change interventions underway and execute on initiatives in the Rehabilitation Performance Improvement Programme (RPIP).
You don’t need to have previous experience in Payments to join the team! Our team come from a range of backgrounds.
We are looking for people who are:
Tech-savvy - confident navigating multiple systems, typing while talking on the phone, and using technology.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
The appointing salary for this role will be $61,766 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply | Me pēhea te tuku tono
Please attach your updated CV and a cover letter telling us why you would be a great fit and what you would bring to the role.
Applications will close at 11pm on Sunday 10 May 2026 however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.
Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email HRHelp
Prevention. Care. Recovery. Helping you get back to what matters, sooner.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career. There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster. As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces. As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Offices: Wellington, Wellington, 6140, NZ
There are currently 15 open administrative positions in Dunedin, New Zealand listed on Clera. New openings are added daily as companies post roles.
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