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Kick-start your career at ACC with opportunities to grow and developEnable our clients to focus on their rehabilitation rather than their financesPermanent roles based in Dunedin and Hamilton About us | Mō mātou ACC exis…
Skills: Decision Making, Customer Focus, Communication, Resilience, Detail Oriented
Dunedin, Otago, New Zealand · On-site
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Dunedin, Otago, New Zealand · On-site
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Dunedin, Otago, New Zealand · On-site
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Dunedin, Otago, New Zealand · On-site
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Dunedin, Otago, New Zealand · On-site
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Dunedin, Otago, New Zealand · On-site
Company Description Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi work across Aotearoa to enhance the health and wellbeing of our communit…
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Dunedin, Otago, New Zealand · On-site
Company Description Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing …
Skills: Customer Service, Cash Handling, Visual Merchandising, Retail Sales, Inventory Sorting
Dunedin, Otago, New Zealand · On-site
Job Description Seeking expressions of interest if you are interested in joining APM New Zealand as a Psychologist. We’re seeking Psychologists to join our ACC services, across both assessment and treatment pathways. Opp…
Skills: CBT, ACT, EMDR, Trauma-Informed Care, Neuropsychological Assessment
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Calculate and pay weekly compensation to clients recovering from injuries. Handle difficult conversations regarding over-payments and manage various payment tasks in a fast-paced environment.
No previous payments experience is required, but candidates must possess strong decision-making and communication skills. Applicants should be resilient, detail-oriented, and comfortable using multiple technology systems.
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.
You can find more about ACC and the work we do here.
About the role | Mō te tūranga mahi
We are recruiting for Payments Assessors, Level 1 with a set start date of Monday 14 September 2026.
We have multiple positions available that can be based at our Hamilton and Dunedin offices.
As a Payments Assessor, you will be calculating and paying weekly compensation to our clients recovering from injuries.
Part of your role will involve some difficult conversations with our clients in relation to over-payments. While we train you on how to handle these calls and our leaders will support you where possible, it is important that you are comfortable having these types of conversations.
This is a fast-paced role where there will be opportunities for you to continually grow and develop your skills as a Payments Assessor, increasing your expertise across several Payments tasks and learning more complex work types.
About you | Mōu
We’re looking for people to join our Service Delivery teams around the regions so we can continue to meet the demands of the growth in claims volumes, support change interventions underway and execute on initiatives in the Rehabilitation Performance Improvement Programme (RPIP).
You don’t need to have previous experience in Payments to join the team! Our team come from a range of backgrounds.
We are looking for people who are:
Tech-savvy - confident navigating multiple systems, typing while talking on the phone, and using technology.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
The appointing salary for this role will be $61,766 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply | Me pēhea te tuku tono
Please attach your updated CV and a cover letter telling us why you would be a great fit and what you would bring to the role.
Applications will close at 11pm on Sunday 10 May 2026 however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.
Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email HRHelp
Prevention. Care. Recovery. Helping you get back to what matters, sooner.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career. There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster. As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces. As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Offices: Wellington, Wellington, 6140, NZ
There are currently 9 open social services positions in Dunedin, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Department of Physics, University of Otago, Early Start Australia, Hato Hone St John, ACC New Zealand, Community Care Trust, among others. Browse the listings above to see every active employer.
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