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Full-time
Superannuation Scheme, Life Insurance, Income Protection Insurance, Flexible Working
Posted 2d ago
Apply by Jul 5
~40 hrs/week
Responsibilities
Provide administrative support across various Recovery work streams, including coordinating referrals and communicating with providers. Ensure accurate and timely processing of client information requests to support injured New Zealanders in their recovery.
Requirements
Candidates must have experience in administration or customer-focused roles with strong communication skills and attention to detail. Valid New Zealand work rights are required at the time of application.
Full job description
Support a range of Recovery administrative work streams, depending on team and business need
Join ACC in a meaningful role supporting injured New Zealanders
Permanent role with structured training, development, and great benefits
About us | Mō mātou
ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz
About the role | Mō te tūranga mahi
We are recruiting a Recovery Administrator to join our administration team based in Christchurch. As a Recovery Administrator, you’ll support the delivery of administrative services across a range of Recovery work streams. Depending on business need, this could include coordinating referrals and support services, communicating with providers, sourcing and compiling information, or supporting responses to official and client information requests.
Your work will play a key part in helping people recover from injury and return to everyday life through accurate, timely and customer-focused administration. The specific work stream connected to this vacancy will be discussed with shortlisted candidates prior to interview.
The role has a set start date of 14th September 2026 and requires set working hours during the initial training period. Hours will be discussed during the interview process to ensure alignment with availability.
The appointing salary for this role is $60,486 and we offer an additional 9% superannuation contribution.
ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time.
About you | Mōu
You will bring:
Experience in an administration, coordination or customer‑focused role
High attention to detail with the ability to work accurately under time pressure
Strong written and verbal communication skills
A proactive, solutions‑focused approach to problem‑solving
Confidence working across multiple digital systems and technology tools
A collaborative mindset & commitment to quality service delivery
Ability to manage competing priorities
Demonstrate learning agility
You must hold New Zealand work rights at the time of application
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
Employee networks to support our colleagues from diverse backgrounds.
The option to explore flexible working that suits your needs and ours.
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Sunday 5th July 2026 11.59pm, however if an ideal candidate is found we may progress screening and interviewing sooner.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected]
Prevention. Care. Recovery.
Helping you get back to what matters, sooner.
Industry
Government Administration
Company size
1,001-5,000 employees
Founded
1974
Headquarters
Wellington
LinkedIn followers
49,275
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Offices: Wellington, Wellington, 6140, NZ
Injury Prevention and Rehabilitation and CompensationLegalConsulting
How many Social Services jobs are open in Christchurch, New Zealand right now?
There are currently 25 open social services positions in Christchurch, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Christchurch, New Zealand?
Companies currently hiring include Hato Hone St John, Arvida Group Ltd, Ministry of Education New Zealand, ACC New Zealand, Hōhepa Canterbury, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Christchurch, New Zealand?
Yes — 1 of the 25 open social services positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Social Services jobs in Christchurch, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.