Lead and grow a community of delivery professionals, building capability, performance, and wellbeing. Drive consistent delivery standards and best practice across technology initiatives. Provide operational leadership an…
Skills: People leadership, Delivery management, Coaching, Mentoring, Performance management
Wellington based Secondment/Fixed term until 31 May 2027 This is an exciting opportunity to use research, evaluation and quantitative analysis skills to make a real difference for New Zealanders. You'll work on meaningfu…
Skills: Research, Evaluation, Quantitative Analysis, SQL, Power BI
Senior Project Manager | MSD - services for the future | Wellington
Wellington, Wellington, New Zealand · On-site
$143k–$178k/yr
Senior
Permanent role Based at National Office in Wellington About the role | Mō te tūnga Make a bigger and better difference for New Zealanders. Help shape the future of social services. At MSD, we are embarking on a bold tran…
Join our busy team based in sunny Oamaru – where your office is minutes away from the ocean and beautiful Victorian architecture and vibrant creative culture. Full-time, permanent | Monday to Friday Start date: 9 Novembe…
Skills: Case management, Data entry, Technology proficiency, Empathy, Communication
Programme Coordinator Fixed Term or Secondment opportunity through to the 30 June 2027 Based in Regional Office (CBD) and Canterbury MSD Service Centres Salary range: $69,519 - $84,041 About the role | Mō te tūnga The Pr…
We’re looking for an experienced NZSL interpreter to join us in a fixed term role until 30 June 2027. This is a full time role, however we are willing to consider part time hours for the right person. Mō te tūnga | About…
Mō te tūnga | About the role We have an opportunity for a Business Coordinator to join us in a fixed-term role through to 30 June 2027. As the Business Coordinator you will be part of a team providing administrative supp…
Engagement Advisor, MSD - services for the future, Wellington
Wellington, Wellington, New Zealand · On-site
$79k–$96k/yr
Mid level
Full-time, permanent opportunity Office based role at National Office in Wellington About the role | Mō te tūnga You’ll be part of a collaborative, diverse team working on a once-in-a-generation transformation. The team …
MSD Auckland Region LSV Graduate Internship - August 2026
New Zealand · On-site
$51k–$61k/yr
Entry level
About our team | Mō te tīma About the role | Mō te tūnga What you bring | Ōu pūmanawatanga Position Description | He Whakaahuatanga Tūnga Salary | Utu-ā-tau: $51,161.00 - $61,180.00
MSD Auckland Region LSV Graduate Internship - August 2026
New Zealand · On-site
$51k–$61k/yr
Entry level
About our team | Mō te tīma About the role | Mō te tūnga What you bring | Ōu pūmanawatanga Position Description | He Whakaahuatanga Tūnga Salary | Utu-ā-tau: $51,161.00 - $61,180.00
Skills: Communication, Teamwork, Problem solving, Adaptability, Interpersonal skills
Customer Service Representative | Kaihāpai Moni Oranga | Hamilton Contact Centre
Hamilton City, Waikato, New Zealand · On-site
$61k–$74k/yr
Entry level
The Ministry of Social Development Multiple full-time, permanent roles available (37.55 hours per week) Start date: 27 October 2026 Starting salary: $61,466 with annual salary progression We are a high-energy, whānau-foc…
Skills: Customer service, Inbound phone support, Empathy, Communication, Problem solving
MSD Auckland Region LSV Graduate Internship - August 2026
New Zealand · On-site
$51k–$61k/yr
Entry level
About our team | Mō te tīma About the role | Mō te tūnga What you bring | Ōu pūmanawatanga Position Description | He Whakaahuatanga Tūnga Salary | Utu-ā-tau: $51,161.00 - $61,180.00
Case Manager | Kaituitui - Northland Region Opportunities - October Start Date!
Northland, New Zealand · On-site
$70k–$84k/yr
Entry level
Join our dedicated teams supporting communities across Te Tai Tokerau— with diverse communities and dynamic opportunities, no two days are the same. • Full-time, permanent | Monday to Friday • Start dates from: October 2…
Skills: Data entry, Technology proficiency, Empathy, Communication, Problem-solving
Senior Technology Resilience Advisor | Auckland or Wellington | Permanent
Wellington, Wellington, New Zealand · On-site
$140k–$170k/yr
Senior
Strengthen technology resilience across critical services New Zealanders rely on permanent opportunities Auckland or Wellington based roles Join a collaborative Technology Group where your expertise will help build resil…
Skills: Technology resilience, IT service continuity management, Disaster recovery, Business continuity, Operational resilience
Practice Manager - Architecture | Wellington | Permanent
Wellington, Wellington, New Zealand · On-site
$164k–$204k/yr
Senior+
Shape the future architecture workforce through capability development, talent growth and succession planning. Drive professional excellence, architecture standards and community leadership across a diverse architecture …
MSD service for the future - Transformation Programme Strong focus on talent sourcing and talent management 6-month fixed term/secondment opportunity Help shape the workforce that will deliver meaningful transformation. …
About the role | Mō te tūnga The Child and Youth Policy team has a diverse work programme, which focuses on children and young people up to the age of 24 years old. Some of the areas we’re involved in include providing p…
Permanent, full-time opportunity available Are you an Employment Relations expert looking to join an Employment Relations focused team? Based in Wellington We’re keen to hear from professionals with strong employment rel…
Kick-start or further develop your career in commercial and procurement services Gain exposure to governance, procurement, and strategic commercial activities Join a supportive, collaborative team that delivers value acr…
Permanent, full-time opportunity About our team | Mō te tīma The Corporate Portfolio (CP) supports MSD’s vision by delivering corporate platform systems, processes, people capability and information that support our orga…
Skills: Oracle ERP Cloud, Oracle EPM Cloud, Financial accounting, System integration, Data analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$138k–$172k/yr
Full-time
Supportive and inclusive working environment, Career development opportunities, Wellbeing support
Posted 1d ago
Apply by Aug 25
~40 hrs/week
Responsibilities
The Practice Lead is responsible for leading and developing a community of delivery professionals while driving consistent standards across technology initiatives. They provide operational oversight to ensure successful delivery outcomes and support the career growth and wellbeing of their team.
Requirements
The role requires an experienced delivery leader with a proven track record in people management, coaching, and navigating complex organizational environments. Candidates must demonstrate strong judgment, the ability to work through ambiguity, and expertise in supporting the delivery of complex projects or programs.
Full job description
Lead and grow a community of delivery professionals, building capability, performance, and wellbeing.
Drive consistent delivery standards and best practice across technology initiatives.
Provide operational leadership and oversight to enable successful delivery outcomes.
Play a key role in connecting strategic practice leadership with day-to-day delivery, ensuring our people are supported, capable, and set up for success.
About our team | Mō te tīma
Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families.
Our Technology group provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.
We’re driving a once in a lifetime transformation of services for New Zealanders. The group is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.
About the role | Mō te tūnga
The Practice Lead is a key leadership role within the Technology Delivery Practice. Operating within a matrix environment, the Practice Lead is responsible for leading and developing Delivery practitioners while supporting the effective delivery of work across Technology.
The role combines people leadership, practice leadership and operational delivery oversight. Practice Leads work closely with delivery practitioners, project and programme leaders, and other practice leaders to strengthen capability, embed delivery standards and support successful delivery outcomes across Technology.
As a Practice Lead, you will be the primary people leader for Delivery practitioners, helping them grow their careers, build capability and perform at their best. You will also play an important role in translating practice direction into day-to-day behaviours, ensuring agreed methods, standards and ways of working are consistently understood and applied.
This is an opportunity for an experienced delivery leader who is passionate about developing people, improving delivery outcomes and contributing to the ongoing growth and maturity of the Technology Delivery Practice.
Key responsibilities include:
Leading and developing people through coaching, performance management, wellbeing support and career development.
Building practice capability and maturity by identifying capability needs, supporting recruitment and workforce development, and contributing to continuous improvement initiatives.
Embedding practice standards and expectations by supporting practitioners to consistently apply agreed methods, tools and ways of working.
Providing delivery oversight and support by helping practitioners navigate risks, issues and constraints, while supporting successful delivery outcomes.
Contributing to practice leadership through stakeholder engagement, operational insight and active participation in the ongoing development of the Technology Delivery Practice.
Ability to work through ambiguity, consider multiple perspectives, and provide clear recommendations to support decision-making.
We’re committed to creating a workplace that reflects the communities we serve. We welcome applications from people of all backgrounds, cultures, and experiences. Diverse perspectives strengthen our mahi, and we value the unique contributions everyone brings to the team.
Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.
What you bring | Ōu pūmanawatanga
You are an experienced delivery leader who is equally passionate about developing people and improving delivery outcomes. You bring strong leadership capability, practical delivery experience and the ability to influence and support others in a complex environment. You enjoy building capability, fostering high-performing teams and helping practitioners succeed while contributing to the growth and maturity of the wider practice.
You will also bring:
Proven experience leading and developing people in a delivery, project or programme environment.
Proven ability to exercise sound judgement, take ownership of outcomes, and work independently through complex delivery challenges.
Strong coaching, mentoring and performance leadership capability.
Demonstrated ability to analyse complex issues, work through ambiguity and provide practical, well-considered recommendations.
Experience supporting the successful delivery of complex projects, programmes or portfolios.
Ability to build capability and foster high-performing teams.
Strong stakeholder management, influencing and relationship-building skills, including the ability to navigate complex organisational environments and competing priorities.
Excellent communication, facilitation and problem-solving skills.
A collaborative leadership style and a passion for continuous improvement.
We expect to appoint this position up to $149,636 however a salary offer will be based on the preferred candidates’ skills and experience and our team relativities.
Applications close | Ka kati ngā tono hei te: Tuesday 25 August 2026.
About us | Mō mātou
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact us at [email protected]
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining us | Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whānau .
Industry
Government Administration
Company size
5,001-10,000 employees
Founded
2001
Headquarters
Wellington
LinkedIn followers
60,707
For Terms of Use and Privacy Policy of this Page, please refer to:
https://www.msd.govt.nz/about-msd-and-our-work/tools/social-media-terms-and-conditions.html
Come and join us at MSD. We help New Zealanders to be safe, strong and independent.
Our work touches the lives of more than one million New Zealanders. This is not work we do alone. We work closely with other government agencies, non-government organisations, advisory and industry groups, and communities and iwi. Together we aim to make a positive and lasting difference in the lives of New Zealanders.
You can have a long-term and progressive career at MSD across New Zealand. We have professionals operating in over 300 locations, so whether you’re a Policy Analyst based in Wellington or a Case Manager located in Timaru, we have opportunities for you.
Because of our size and diversity we offer varied careers in:
• Policy, including research and evaluation
• Corporate support, like IT, Finance, Human Resources and Legal Services
• Service delivery through Work and Income; and Students, Seniors and Integrity Services
To view our current vacancies please visit: https://msdcareers.msd.govt.nz
Vacancies are regularly updated, but to stay ahead of the game, register your interest in hearing about all advertised opportunities with the Ministry by setting up a job seeker profile with us and receiving job alerts.
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whānau .
Industry
Government Administration
Company size
5,001-10,000 employees
Founded
2001
Headquarters
Wellington
LinkedIn followers
60,707
For Terms of Use and Privacy Policy of this Page, please refer to:
https://www.msd.govt.nz/about-msd-and-our-work/tools/social-media-terms-and-conditions.html
Come and join us at MSD. We help New Zealanders to be safe, strong and independent.
Our work touches the lives of more than one million New Zealanders. This is not work we do alone. We work closely with other government agencies, non-government organisations, advisory and industry groups, and communities and iwi. Together we aim to make a positive and lasting difference in the lives of New Zealanders.
You can have a long-term and progressive career at MSD across New Zealand. We have professionals operating in over 300 locations, so whether you’re a Policy Analyst based in Wellington or a Case Manager located in Timaru, we have opportunities for you.
Because of our size and diversity we offer varied careers in:
• Policy, including research and evaluation
• Corporate support, like IT, Finance, Human Resources and Legal Services
• Service delivery through Work and Income; and Students, Seniors and Integrity Services
To view our current vacancies please visit: https://msdcareers.msd.govt.nz
Vacancies are regularly updated, but to stay ahead of the game, register your interest in hearing about all advertised opportunities with the Ministry by setting up a job seeker profile with us and receiving job alerts.