Wellington, Wellington, New Zealand · On-site
$101k–$131k/yr
Permanent | Wellington Shape enterprise-wide quality and testing practices across ACC. Drive quality maturity and continuous improvement outcomes. Join a purpose-led organisation with market-leading superannuation benefi…
Skills: Quality leadership, Testing, Quality assurance, DevOps, CI/CD pipelines
Wellington, Wellington, New Zealand · Hybrid
$118k–$152k/yr
Permanent | Wellington Own and evolve ACC’s ServiceNow ITOM platform strategy, roadmap and governanceInfluence enterprise technology outcomes across infrastructure, cloud and cyber teamsEnjoy ACC’s market-leading 9% supe…
Skills: ServiceNow ITOM, Platform strategy, Governance, Discovery, Service mapping
Wellington, Wellington, New Zealand · Hybrid
$67k–$82k/yr
Provide day to day coordination and administrative support for System Commissioning and PerformanceJoin a supportive, purpose‑driven team focused on delivery and continuous improvementPermanent Wellington‑based opportuni…
Skills: Administrative support, Coordination, Stakeholder engagement, Project coordination, Communication
Wellington, Wellington, New Zealand · Hybrid
$118k–$152k/yr
Permanent | Wellington Own the roadmap, strategy, governance and performance of ACC’s ServiceNow ITSM platform.Drive continuous improvement and service management maturity across a large enterprise environment.Enjoy ACC’…
Skills: ServiceNow, ITSM, ITIL, Platform management, Product ownership
Wellington, Wellington, New Zealand · Hybrid
$118k–$152k/yr
Fixed Term (12 months) | Wellington Lead high-performing teams delivering impactful outcomes across ACC.Influence strategic initiatives in a complex and fast-paced environment.Join a trusted organisation committed to gro…
Skills: People leadership, Coaching, Stakeholder engagement, Relationship management, Business analysis
Wellington, Wellington, New Zealand · Hybrid
$148k–$179k/yr
Permanent | Wellington About us | Mō mātou ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and …
Skills: Cyber security, Security operations, Security engineering, Information security, Leadership
Wellington, Wellington, New Zealand · On-site
$60k–$62k/yr
Support levy customers through meaningful and solutions-focused conversationsJoin a supportive and diverse team, in an organisation with lots of opportunitiesWork on a Monday to Friday roster with no weekend work Permane…
Skills: Contact centre, Collections, Customer service, Verbal communication, Written communication
Wellington, Wellington, New Zealand · On-site
$140k–$182k/yr
About us | Mō mātou ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at here.…
Skills: Internal communications, Strategic communications, Leadership communication, Stakeholder management, Storytelling
Wellington, Wellington, New Zealand · Hybrid
$101k–$119k/yr
Manage and influence a diverse portfolio of suppliers across Aotearoa New ZealandPlay a key role in improving service quality, performance, and outcomes for KiwisCompetitive salary, 9% superannuation, and flexible workin…
Skills: Supplier management, Contract management, Stakeholder engagement, Performance management, Data analysis
Wellington, Wellington, New Zealand · Hybrid
$118k–$152k/yr
Permanent | Wellington Influence quality strategy and testing capability across large-scale technology delivery, enabling delivery of quality products at pace.Champion modern quality practices and advocate for quality th…
Skills: Quality assurance, Test leadership, DevOps, Software development, CI/CD pipelines
Dunedin, Otago, New Zealand · On-site
Integrated Recovery Coordinator Full‑time | Permanent | Monday–Friday (no weekends or public holidays)Start date: Monday 2 November 2026Help people move forward after injury Facilitate the support your clients need to re…
Skills: Case management, Communication, Organization, Time-management, Emotional intelligence
Whangārei, Northland, New Zealand · On-site
Integrated Recovery Coordinator Full‑time | Permanent | Monday–Friday (no weekends or public holidays)Start date: Monday 2 November 2026Help people move forward after injury Facilitate the support your clients need to re…
Skills: Case management, Communication, Organization, Time-management, Emotional intelligence
Wellington, Wellington, New Zealand · Hybrid
$101k–$143k/yr
Influence enterprise‑wide procurement decisionsWork in a collaborative, values‑led organisation Competitive salary plus 9% superannuation About us | Mō mātou ACC is a trusted and high‑performing organisation, providing c…
Skills: Procurement planning, Stakeholder management, Strategic sourcing, Commercial negotiation, Risk management
Wellington, Wellington, New Zealand · Hybrid
$101k–$131k/yr
Apply your SQL and analytical expertise to support ACC’s customer survey programme Design and manage survey sampling processes using large and complex datasets About us | Mō mātou ACC is a trusted and high-performing org…
Skills: SQL, DBT, Data analysis, Survey sampling, Data visualization
Wellington, Wellington, New Zealand · Hybrid
Review decisions and support positive customer outcomes.Join a trusted organisation committed to recovery and injury prevention.Flexible working and 9% ACC superannuation contribution. 2 Permanent Opportunities | Welling…
Skills: Analytical skills, Problem-solving, Conflict management, Communication skills, Relationship building
Wellington, Wellington, New Zealand · Hybrid
$62k–$82k/yr
Manage levy and claimant debt portfolios while delivering fair and effective collection outcomes.Join a trusted organisation helping New Zealanders recover, thrive and stay safe.Grow your career with development opportun…
Skills: Debt collection, Customer service, Negotiation, Decision-making, Financial analysis
Wellington, Wellington, New Zealand · Hybrid
$101k–$131k/yr
About us | Mō mātou ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at www.a…
Skills: Workforce reporting, Data analysis, HR systems, Payroll systems, Oracle
Wellington, Wellington, New Zealand · Hybrid
$67k–$82k/yr
Be part of a purpose-driven team supporting strategic commissioningUse your coordination and relationship skills to make a real impactPermanent opportunity - Wellington location About us | Mō mātou Our System Commissioni…
Skills: Coordination, Executive support, Diary management, Financial monitoring, Invoice processing
Wellington, Wellington, New Zealand · Hybrid
$138k–$179k/yr
Secondment until June 2027 | Wellington or Auckland About us | Mō mātou ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You…
Skills: Work design, Organisational design, Operating model design, Service design, Enterprise transformation
New Zealand · Hybrid
$101k–$131k/yr
Permanent | Wellington, Manukau, Hamilton, Christchurch, Dunedin Lead enterprise DevOps strategy, CI/CD and automation capabilities.Shape engineering excellence in a trusted organisation serving New Zealand.Enjoy flexibl…
Skills: DevOps, CI/CD, Automation, GitHub, Azure
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The Quality Development Lead will shape enterprise-wide quality and testing practices while driving continuous improvement and quality maturity. They will collaborate with delivery teams and technical leaders to ensure high-quality product delivery and influence quality strategy.
Candidates must have proven experience in quality leadership, testing, and quality assurance, along with a strong understanding of DevOps and CI/CD pipelines. Proficiency in Agile, Scrum, and Kanban methodologies, as well as excellent stakeholder engagement and facilitation skills, is required.
Shape enterprise-wide quality and testing practices across ACC.
Drive quality maturity and continuous improvement outcomes.
Join a purpose-led organisation with market-leading superannuation benefits.
ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz
As our Quality Development Lead, you will play a pivotal role in strengthening and evolving quality practices across ACC. Working closely with the Practice Manager Quality, delivery teams and technical leaders, you will drive best practice in quality and testing, improve quality maturity, champion continuous improvement initiatives, and support teams to deliver high-quality products and services at pace. This role offers the opportunity to influence quality strategy, build capability across the organisation, and contribute to keeping Kiwis safe at work, at home, and everywhere in between.
The appointing salary for this role is $101,287 to $131,077 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance
You will bring:
Proven experience in quality leadership, testing, quality assurance, or quality practice development.
Experience embedding standards, frameworks, processes and continuous improvement initiatives across teams.
Strong understanding of DevOps, CI/CD pipelines, software development practices and technical delivery environments.
Knowledge of Agile, Scrum, Kanban and waterfall delivery methodologies.
Strong stakeholder engagement skills with the ability to influence, coach and gain buy-in across all levels.
Experience developing reporting, quality metrics, quality health indicators and maturity assessments.
Excellent facilitation, communication and presentation skills.
A collaborative, proactive and innovative approach with a passion for growing capability and sharing knowledge.
Understanding of Te Tiriti o Waitangi and its application in the design of policies, systems and processes.
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Tuesday 25 August 2026 11:59pm, however if an ideal candidate is found we may progress screening and interviewing sooner.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected] quoting the Job Identification number 1007133.
Prevention. Care. Recovery. Helping you get back to what matters, sooner.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career. There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster. As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces. As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Offices: Wellington, Wellington, 6140, NZ
Prevention. Care. Recovery. Helping you get back to what matters, sooner.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career. There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster. As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces. As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Offices: Wellington, Wellington, 6140, NZ
