Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to ste…
Skills: Troubleshooting, Software support, Network administration, Infrastructure management, Windows
Fisher & Paykel Healthcare
Facilities Administration Manager
Howick, Auckland, New Zealand · On-site
Senior$312K raised
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Customer Service Team Member - Seasonal Casual (Botany, Mt Wellington))
Howick, Auckland, New Zealand · On-site
Entry level
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We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologie…
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologie…
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologie…
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Full-time
bachelor degree
Professional growth resources, Flexibility
Posted 1d ago
~40 hrs/week
Remote in Auckland, Auckland, New Zealand
Responsibilities
The role involves responding to helpdesk queries, troubleshooting software and technical issues, and ensuring systems operate efficiently. You will also support installations, upgrades, maintenance, and customer training while accurately logging activities in the CRM.
Requirements
Candidates must have a degree in IT or equivalent experience along with strong troubleshooting skills in software, networks, and infrastructure. Proficiency in Microsoft SQL Server, Azure, Citrix, and VMware is required, along with eligibility to work in New Zealand.
Full job description
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.
Apply now for the position of Technical Software Support, where you will deliver support services to customers utilising our Varian oncology software suite, resolving technical issues, and ensure systems operate safely and efficiently.
Your role:
Respond to helpdesk queries and resolve software/technical issues.
Remotely troubleshoot, diagnose and escalate complex matters when required.
Restore systems to normal operation quickly to minimise downtime.
Log all support activities accurately in CRM.
Support installs, upgrades, maintenance and customer training.
Follow WHS, quality and company procedures at all times.
Your expertise:
Degree in IT or related field or equivalent experience.
Strong troubleshooting skills across software, application layer, networks, infrastructure and Windows/Linux environments.
Experience with Microsoft SQL server, Microsoft Azure, Citrix and VMware/virtual environments.
Understanding of ITIL and best practices for IT support
Flexibility around working hours
Eligibility to work in New Zealand
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Healthineers’ specific businesses, please visit our company page here.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.
We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Forchheim
LinkedIn followers
2,011,540
Total funding
$2.8B
Siemens Healthineers is a leading medtech company with over 125 years of experience. We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our portfolio, spanning in vitro and in vivo diagnostics to image-guided therapy and cancer care, is crucial for clinical decision-making and treatment pathways.
With our strengths in patient twinning, precision therapy, as well as digital, data, and artificial intelligence (AI), we are well positioned to take on the greatest challenges in healthcare. We will continue to build on these strengths to help overcome the world’s most threatening diseases, enable efficient operations, and expand access to care.
We are a team of more than 71,000 Healthineers in over 70 countries passionately pushing the boundaries of what is possible in healthcare to help improve the lives of people around the world.
Offices: Siemensstr. 3, Forchheim, 91301, DE · Viale Piero e Alberto Pirelli, 10, Milan, Lomb. 20126, IT · 60 MacPherson Rd, Singapore, Singapore 348615, SG · Janadel Ave, Midrand, Gauteng 1686, ZA · 40 Liberty Blvd, Malvern, PA 19355, US
Health DiagnosticsElectronicsHealth CareMedical DeviceMedicalManufacturingComputer
How many Customer Service & Support jobs are open in Howick, New Zealand right now?
There are currently 25 open customer service & support positions in Howick, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Howick, New Zealand?
Companies currently hiring include EssilorLuxottica, Chemist Warehouse New Zealand, Inchcape Retail Chile, Kmart Australia Limited, Alliance Automotive Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Howick, New Zealand?
Yes — 3 of the 25 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Howick, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.