Customer Service & Support Jobs in Tauranga, New Zealand (Now Hiring) — 11 open

Welcome to Star Group, Aotearoa's biggest little hospitality group, with an amazing community of venues dotted around New Zealand. It's simple, our purpose is to bring the best of New Zealand hospitality to our people and local communities.

Right now, we’re on the hunt to fill 3 Assistant Business Leader vacancies in our Bay of Plenty network, ones who feel they are ready to make their mark on the Bay of Plenty hospitality scene. You have a minimum of two years’ experience in a management position, and as a result, you’re no stranger to working a in a busy hospitality environment with flexible hours across a 7-day roster including weekends, late nights, and where providing exceptional, consistent service for our customers. is just what you do. Your day-to-day tasks will include managing completion of daily cash ups along with open and closing checklists, ensuring Health and Safety compliance is being completed and monitored while ensuring all hazards and incidents are reported correctly, dealing with customer complaints and escalating where required and working alongside your Head Chef to ensure menu compliance and costings. With a competitive salary range of $27.60 to $34.20 with a minimum of 45 hours of work each week, this is an amazing opportunity to grow your skills and build experience with our amazing brand.

To excel in this role, you should have at least two years of experience in a management position, delegating tasks, coaching and training BOH & FOH staff to meet common goals, and ensuring high standards of food quality, service and safety in a busy restaurant setting. If this sounds like a bit of you, then have a crack. We can’t wait to hear from you.

Applications close 10 July 2026.