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Jobs at Kiwibank (Now Hiring) — 16 open

Kiwibank logoKiwibank

Relationship Customer Onboarding Specialist

Christchurch, Canterbury, New Zealand · Hybrid

Entry level$172M raised

Start your career in banking at Kiwibank and join our Customer Onboarding teamExcellent benefits including wellbeing days, subsidized banking, and insuranceBased in Christchurch or Hamilton with hybrid work arrangements …

Skills: Customer Onboarding, AML Compliance, CDD, Foreign Tax Documentation, Online Banking Setup

Kiwibank logoKiwibank

Senior Software Engineer - Cards and Payments

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Auckland based opportunityStaff banking discounts, flexible working options, additional wellbeing leave and moreKey role within our D&T Cards and Payments TeamFixed Term Contract - 24 Months Kō tātou tēnei. Hei kawe i ng…

Skills: C#, .Net Core, Microservices, Kubernetes, AWS EKS

Kiwibank logoKiwibank

Banking Specialist, Glenfield

Kaipātiki, Auckland, New Zealand · On-site

Mid level$172M raised

Be part of a vibrant and supportive culture that values peopleExcellent benefits including wellbeing days, subsidised banking and insurance and more!Kiwibank has great learning and development opportunities Kō tātou tēne…

Skills: Lending, Delegated Lending Authority, Attention To Detail, Communication Skills, Relationship Management

Kiwibank logoKiwibank

Banking Assistant, Henderson

Henderson-Massey, Auckland, New Zealand · On-site

Entry level$172M raised

Be part of a vibrant and supportive culture that values people Excellent benefits including wellbeing days, subsidised banking and insurance and more! Kiwibank has great learning and development opportunities Kō tātou tē…

Skills: Customer Service, Numerical Skills, Administration, Technical Skills, Attention To Detail

Kiwibank logoKiwibank

Senior Salesforce Engineer

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Auckland/Wellington based opportunityStaff banking discounts, flexible working options, additional wellbeing leave and more!Key engineering role within our Customer Relationship Ecosystem (Salesforce)Fixed Term Contract …

Skills: Apex, Lightning Web Components, Salesforce Flow, Financial Services Cloud, Service Cloud

Kiwibank logoKiwibank

Risk Analyst

Auckland, Auckland, New Zealand · Hybrid

Mid level$172M raised

Flexible working – 2 days in the office!4 well-being days per year!Market-leading employee benefits to enjoy We are focused on making it easier for our people to support customers in the moments that matter. When our tea…

Skills: Analytical Capability, Reporting, Data Insights, Stakeholder Coordination, Complex Communication

Kiwibank logoKiwibank

Lead Salesforce Engineer

Auckland, Auckland, New Zealand · Hybrid

Senior+$172M raised

Auckland/Wellington based opportunityStaff banking discounts, flexible working options, additional wellbeing leave and more!Fixed Term Contract role - 24 Months Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us…

Skills: Salesforce Engineering, Apex, Lightning Web Components, Salesforce Flows, API Integration

Kiwibank logoKiwibank

Senior UX Designer

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Contribute to one of Kiwibank’s most significant transformation programmesDesign simple, intuitive digital experiences that make a real difference for team (staff) and customersFlexible working and wellbeing support for …

Skills: User-Centred Design, UX Design, Prototyping, User Research, Testing

Kiwibank logoKiwibank

Senior Application Specialist (Technical Business Analyst)

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Auckland based opportunityStaff banking discounts, additional wellbeing days of leave and more!Fixed Term Contract – 24 Months Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. …

Skills: Technical Business Analysis, Agile Delivery, Banking Domain Knowledge, Story Mapping, Requirements Discovery

Kiwibank logoKiwibank

Delivery Coach – Digital & Technology

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Auckland/Wellington based opportunityFixed Term Contract - 24 MonthsStaff banking discounts, flexible working options, additional wellbeing leave and more! Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Whe…

Skills: Agile Delivery, Coaching, Lean Principles, Flow Principles, Azure DevOps

Kiwibank logoKiwibank

Business Development Manager

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Your mahi will influence an exceptional end to end experience for adviser partners!Great benefits, including 4 Wellbeing days per yearFlexible working, with (minimum) 2 days in the office per week At Kiwibank, we partner…

Skills: Relationship Management, Lending Experience, Coaching, Commercial Mindset, Credit Policy Analysis

Kiwibank logoKiwibank

Senior Product Manager - Business Transformation

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Enjoy flexible work options that fit your lifeBe part of a supportive team where you truly belongRecharge with quarterly wellbeing days and strong wellbeing support Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Wh…

Skills: Product Strategy, Product Development, Stakeholder Management, Analytical Thinking, Data-Driven Decision Making

Kiwibank logoKiwibank

Senior Business Analyst - Everyday Banking

Auckland, Auckland, New Zealand · On-site

Senior$172M raised

Shape enterprise transformation while directly influencing customer and kaimahi experience Build strong relationships to enable impactful delivery and deepen your expertise in financial crimeFixed term until the end of F…

Skills: Business Analysis, Requirements Gathering, Workflow Design, Process Optimization, Financial Crime Risk Management

Kiwibank logoKiwibank

Business Transformation Lead - Party & Mandates

Auckland, Auckland, New Zealand · Hybrid

Senior$172M raised

Be part of a supportive, high-trust team doing meaningful workEnjoy the Flexibility of our hybrid working arrangements24-month fixed term opportunity Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where mak…

Skills: Business Transformation, Requirements Engineering, Process Mapping, Stakeholder Management, Facilitation

Kiwibank logoKiwibank

Business Lending Operations Specialist

Auckland, Auckland, New Zealand · Hybrid

Mid level$172M raised

Excellent benefits including four wellbeing days to recharge when you need itAccess to specialist learning, continuous improvement opportunities, and clear pathways for growth.Based in Auckland, Hamilton, Hastings, Lower…

Skills: Loan Documentation, Settlements, Securities Management, Lending Maintenance, Stakeholder Management

Kiwibank logoKiwibank

Procurement Lead

Wellington, Wellington, New Zealand · Hybrid

Senior$172M raised

Act as a strong and experienced lead partner to help support senior Kiwibank stakeholders across complex procurement engagements.Deliver impactful procurement outcomes across digital and technology initiativesPartner wit…

Skills: Strategic Sourcing, Stakeholder Management, Contract Negotiation, Supplier Relationship Management, Vendor Management

Kiwibank logo

Relationship Customer Onboarding Specialist

Kiwibank

Christchurch, Canterbury, New Zealand • Hybrid

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Entry level

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  • Full-time
  • bachelor degree
  • Wellbeing Days, Subsidized Banking, Insurance
  • Posted 5d ago
  • Apply by Jul 9
  • ~40 hrs/week

Responsibilities

Guide business customers through the onboarding journey by setting up accounts and verifying compliance documentation. Manage customer communications and contribute to continuous process improvement projects.

Requirements

A degree in Commerce or Finance is preferred, along with strong communication skills and attention to detail. Prior banking experience in a branch or contact center is beneficial but not essential.

Full job description

  • Start your career in banking at Kiwibank and join our Customer Onboarding team
  • Excellent benefits including wellbeing days, subsidized banking, and insurance
  • Based in Christchurch or Hamilton with hybrid work arrangements

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us.  Where making an impact matters. 

Are you seeking your first step into the world of finance and banking?

Join Kiwibank and be part of a supportive, inclusive team focused on growth and continuous improvement. As a Relationship Customer Onboarding Specialist, you will help welcome business customers to Kiwibank by guiding them through the onboarding journey and ensuring a seamless start to their relationship with us.

In this role, you will:

  • Set up customer accounts and profiles in our systems.
  • Gather the relevant information and verify AML, CDD and Foreign Tax documentation ensuring customers meet compliance requirements.
  • Set customers up with online banking.
  • Manage inbound and outbound customer calls.
  • Support process improvements and picking up continuous improvement projects.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us.  Where your expertise matters.  

At Kiwibank, we will help you build on your strengths and develop new skills, but in the meantime, we would love to hear from you if you have some of the following skills and experience: 

  • A degree in Commerce or finance is preferred, but not essential.
  • Prior banking contact centre or branch experience is beneficial.
  • Strong process adherence, documentation, and attention to detail.
  • Excellent communication with and relationship building skills with stakeholders and customers.
  • Demonstrated skill in using digital tools and learning new technologies.
  • An interest in contributing to process improvement initiatives.

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and values, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive work environment. 

Tono mai |Apply Now –   Applications close on Wednesday 8 July. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time. 

Ko tātou tēnei - Hei hāpai ake i a koe | This is us.  Where you matter.  

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi. 

Related keywords

BankingFinanceAMLCDDCustomer OnboardingComplianceRelationship ManagementProcess ImprovementDigital ToolsBusiness Banking

About Kiwibank

LinkedInVisit site

Proudly Kiwi, proudly local - we’re the bank helping Kiwi build better lives 💚

Industry
Banking
Company size
1,001-5,000 employees
Founded
2002
Headquarters
Wellington, Wellington Region
LinkedIn followers
62,227
Total funding
$172M

We’re Kiwibank - the bank that shares the name and works alongside Kiwi to help them be better off. Our purpose is simple: to make a real difference for all Kiwi, starting with our people. This is more than banking. It’s about creating opportunities, supporting communities, and building a place where you can belong, thrive, and make an impact. We’re proud to reflect the diversity, creativity, and resilience of Aotearoa. This is us. Where you matter. 🤝 Want to join us? Explore opportunities: kiwibank.co.nz/about-us/work-for-kiwibank 💚 Learn about our purpose: kiwibank.co.nz/about-us/who-we-are/our-purpose 📱Our social media guidelines: kiwibank.co.nz/about-us/governance/legal-documents-and-information/social-media

Offices: 20 Customhouse Quay, Wellington, Wellington Region 6011, NZ · 155-157 Fanshawe St, Auckland, 1010, NZ · 200 Market St N, Hastings, Hawke’s Bay 4122, NZ

FinanceEconomicsBusiness BankingHome LendingB CorpPersonal Bankingand Everyday BankingBankingFinTechFinancial Services
View all jobs at Kiwibank

About Kiwibank

LinkedInVisit site

Proudly Kiwi, proudly local - we’re the bank helping Kiwi build better lives 💚

Industry
Banking
Company size
1,001-5,000 employees
Founded
2002
Headquarters
Wellington, Wellington Region
LinkedIn followers
62,227
Total funding
$172M

We’re Kiwibank - the bank that shares the name and works alongside Kiwi to help them be better off. Our purpose is simple: to make a real difference for all Kiwi, starting with our people. This is more than banking. It’s about creating opportunities, supporting communities, and building a place where you can belong, thrive, and make an impact. We’re proud to reflect the diversity, creativity, and resilience of Aotearoa. This is us. Where you matter. 🤝 Want to join us? Explore opportunities: kiwibank.co.nz/about-us/work-for-kiwibank 💚 Learn about our purpose: kiwibank.co.nz/about-us/who-we-are/our-purpose 📱Our social media guidelines: kiwibank.co.nz/about-us/governance/legal-documents-and-information/social-media

Offices: 20 Customhouse Quay, Wellington, Wellington Region 6011, NZ · 155-157 Fanshawe St, Auckland, 1010, NZ · 200 Market St N, Hastings, Hawke’s Bay 4122, NZ

FinanceEconomicsBusiness BankingHome LendingB CorpPersonal Bankingand Everyday BankingBankingFinTechFinancial Services
View all jobs at Kiwibank

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