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$26/hr–$33/hr
Full-time
high school
Health benefits, 401k match, 8 company paid holidays, Vacation/Sick program, Company provided uniform, Tools
Posted 10d ago
~40 hrs/week
Responsibilities
The technician will install, troubleshoot, and repair various commercial doors, docks, and related hardware while ensuring compliance with safety and building codes. They are also responsible for providing excellent customer service and maintaining accurate records of all service visits and repairs.
Requirements
Candidates must have at least 4 years of experience in the commercial door service industry and possess strong mechanical and technical skills. The role requires physical stamina to lift heavy items, climb ladders, and work in a fast-paced, results-oriented environment.
Full job description
Description
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!
As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.
Key Responsibilities:
Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
Ensure that all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.
Great Reasons to Work at Vortex:
Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
Training on Hollow metal door, frame, and hardware.
Strong Safety Culture.
Positive Work Environment.
Recognitions and Rewards.
Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
Company provided uniform, tools, and an annual boot allowance.
Use of Company provided vehicle to conduct customer service visits.
Requirements
Excellent mechanical and technical skills.
Physically able to move items weighing 50 lbs. or higher.
Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
Possess interpersonal skills to relate to customers and solve issues.
Excellent communication skills to collaborate with others under any type of condition.
Excellent problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment.
Ability to be persuasive with customers when necessary.
Attention to detail and a commitment to quality workmanship.
Reliable and Self Motivated
High school diploma or equivalent.
4+ years’ experience in the commercial door service industry.
AAADM certified a plus.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
Knowledge of safety regulations and adherence to safety protocols.
Knowledge of computers.
Work Conditions:
Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
Continuous on-going training provided as you continue to grow with Vortex.
The job environment is fast paced and results oriented.
Be able to drive a company vehicle and possess a valid driver license.
Must pass Drug test, Background check and Motor Vehicle check
America’s highest quality and most customer-centric commercial and industrial door services company.
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1937
Headquarters
Irvine, CA
LinkedIn followers
4,937
Vortex Doors is your industry expert for commercial and industrial door repair services. With our fast, traditional, friendly Customer Service, you can count on us to be there when you need us! Services include:
◾Commercial Roll-Up Door Repair
◾Commercial Overhead Door Repair
◾Commercial Hollow Metal Door Repair
◾Commercial Wood Door Repair
◾Commercial Glass Entrance Door Repair
◾Commercial Gate Repair
◾Commercial Grille Repair
◾Dock Equipment and Leveler Repair
◾Hangar Door Repair
◾Commercial Security Door Repair
◾Specialty Door Repair
◾Board Ups and Glass Replacement
Vortex can provide same day service to keep your building safe and secure! We operate 81 self-performing Service Centers with over 490 well-stocked Service Trucks for the fastest response time in the industry.
With over 88 years of experience, you can be confident that Vortex will exceed your expectations, and provide you with the most experienced Team of exclusively trained technicians in the industry.
Service. Quality. Reliability. Integrity. For your door, dock and gate needs, experience the Vortex difference.
Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025
Offices: 20 Odyssey, Irvine, CA 92618, US · 320 Irving Drive, Oxnard, CA 93030, US · 15140 Bledsoe Street, B, Sylmar, CA 91342, US · 11707 W Sam Houston Pkwy S, Houston, Texas 77031, US · 15214 E Fremont Dr, Centennial, Colorado 80112, US
Overhead Warehouse DoorsEntrance DoorsFire DoorsLoading Dock LevelersSecurity GatesAccess Control SystemsAutomatic Entrance DoorsHigh Speed Doorsand Rolling GrillesFacilities Support Services
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1857 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$107k per year. Individual offers vary with seniority, company size, and specialization.
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